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North Coast Mitsubishi of Bedford
Bedford, OH
2,701 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,701 reviews
March 11, 2019
I hate to be that guy, but I've seen a lot of great reviews for NCAM, and I wish that my experience was similar to the good ones. However. Last October I found a car that I've seen a lot of great reviews for NCAM, and I wish that my experience was similar to the good ones. However. Last October I found a car that I was interested in (through cars.com) and contacted the dealership. I was treated with courtesy during this and every other interaction, for what it's worth. I made an appointment for the following day with Nick C, and confirmed that the car was there. I took the morning off work and set out early (It's about a 90 minute drive for me) and received a phone call while I was on my way confirming my appointment. I arrived at the dealership a few minutes before my scheduled appointment, and was told by a very polite young woman that Nick would not be in that day, and she immediately got me with another salesperson. Okay, people sometimes take days off work. I don't have a problem with that at all. But when I just got a phone call confirming that appointment an hour before I arrived, it's just a little off-putting. So. I pulled up the car I came to see with my new sales guy (who also was very courteous) and was told that the car was not available. After a phone call, I was further informed that the car wouldn't be ready until the end of the month (mind you, this is the beginning of October). Well, I didn't buy a car there that day. (And quite frankly, if a car takes several weeks to prepare for sale, it makes me wonder what could be so bad that would take three weeks to fix!) I was pretty upset that day. I know that mistakes happen, but it's a little different when you're the person negatively affected by that mistake. More
by K_Tech
Employees Worked With
Tori Rivers
March 09, 2019
Not worth my trip First of all I want to be driving what I desire especially when I work extremely hard to be allocated. Let’s just say the radio advertisements on NCAM First of all I want to be driving what I desire especially when I work extremely hard to be allocated. Let’s just say the radio advertisements on NCAM is overrated . My dealer wasn’t too keen on putting me in my desired vehicle! What a waste of my time! More
by Case
Employees Worked With
Dimitry Fox
March 09, 2019
Great prices, unusual experience I was initially drawn to NCAM by their prices, and that they were offering a lot of quality cars. My service experience could have been better. I wa I was initially drawn to NCAM by their prices, and that they were offering a lot of quality cars. My service experience could have been better. I was referred to Moe through the online chat function, but did not receive the information I requested about the car. After about a week, I decided to just drive down there (3+ hours) and check it out for myself. I ended up buying the car, but it took a very long time. Moe was very nice and attentive while I was there. I felt a little strong-armed into the financing, but I decided to do it because I wanted the car. More
by CarGuyMI
Employees Worked With
Mohamad Bodair
March 09, 2019
Great service Brian was very personable and friendly. The manager worked with us to get what I think is the best deal we could get. Great over all experience and di Brian was very personable and friendly. The manager worked with us to get what I think is the best deal we could get. Great over all experience and didn’t take too long. More
by J
Employees Worked With
Corey Wullschleger, Brian Telezhenko
March 08, 2019
Overall great experience My sales person Dimitry was awesome very helpful and helped me pick out the best car that suits me. The staff at North Coast Auto Mall were attentive My sales person Dimitry was awesome very helpful and helped me pick out the best car that suits me. The staff at North Coast Auto Mall were attentive and took good care of me. Happy customer More
by Cdenton1007
Employees Worked With
Dimitry Fox
March 08, 2019
Great salesperson and financial advice I gave my rating because I was buying my first car for myself . Brian in sales & Aaron in the finance department really helped me out on getting the r I gave my rating because I was buying my first car for myself . Brian in sales & Aaron in the finance department really helped me out on getting the right car & with getting the best deal for me. It’s also a great social atmosphere More
by Crupert7
Employees Worked With
Brian Telezhenko, Aaron Flynn, Asainnis Hobson
March 08, 2019
Awesome The guys here are amazing. Offered me the deal of a life time. Walked in and drove off the lot in the same day in a cool new car. The guys here are amazing. Offered me the deal of a life time. Walked in and drove off the lot in the same day in a cool new car. More
by Jason 123
Employees Worked With
Mark Geis, Chris Issari
March 08, 2019
Audi A6 Brian Brian was very helpful and hospitable! Had all the information at first hand and got me in and out as soon as possible. I’d recommend him to anyone I Brian was very helpful and hospitable! Had all the information at first hand and got me in and out as soon as possible. I’d recommend him to anyone I know! More
by Gabewilcox
Employees Worked With
Brian Telezhenko
March 08, 2019
Excellent We worked with Brooke she was awesome. Very friendly we will definitely be back. We had a good experience. Very friendly staff and nice vehicles We worked with Brooke she was awesome. Very friendly we will definitely be back. We had a good experience. Very friendly staff and nice vehicles More
by Pst1
Employees Worked With
Brooke Kelly
March 08, 2019
Great service, start to finish We called before we left home, so they were awaiting our arrival. Brian was very helpful and patient and knowledgeable. We appreciated their flexibil We called before we left home, so they were awaiting our arrival. Brian was very helpful and patient and knowledgeable. We appreciated their flexibility as we considered various vehicles. More
by AHillPA
Employees Worked With
Mark Geis, Brian Telezhenko
