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North Coast Mitsubishi of Bedford

Bedford, OH

4.1
2,697 Reviews

500 Broadway Avenue

Bedford, OH

44146

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Showing 2,697 reviews

January 24, 2019

Good yea Good till I had to wait for an hour on the paperwork..fine cold No coke in the machine Trying to get more people to come buy stuff from you More

by Drapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitry Fox
January 24, 2019

Quality customer service I would recommend all my friends come to North coast Auto Mall my service was excellent how they handle all my questions with them probably incorrect More

by Mrs Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Geis, Chris Issari, Tre'vonn Stevenson
January 23, 2019

Buyer beware Sales staff was great. The extended warranty that was purchased in addition with the vehicle was a joke. Tried using the warranty on a frontend issu More

by BOborn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 24, 2019 -

North Coast Mitsubishi of Bedford responded

Sorry to see that you had issues with your car after the purchase. We never know when a car will have issues. From what we understand many of the issues you were having fall into the category of regular maintenance items which don't get covered under warranties including the manufactures basic warranties. As to the aftermarket parts. Many warranty providers will authorize OEM replacements but will put limits as to what the shops can charge to avoid price gouging. A warranty company isn't going to give any repair facility a blank check to make repairs. Complete Auto Care is one of many outside companies we work with here at Auto World USA but they are a separate company than us and we can't control their actions. We do work well with warranty companies in our repair center and if you want us to offer a second opinion on the repair to ensure the shop you are using isn't trying to make frivolous claims please feel free to contact us at 440-439-5000. We appreciate our customers and want to do what we can do to help. We have more control over the situation when done with repairs are done here and this helps us navigate the process with the warranty company with you. Please give us a chance to help you out. Even if he purchase was made some time ago such as in this case, we would like to make you a customer for life and help you out time and time again. Please let us know what we can do. Thanks for the feedback.

January 23, 2019

Ok a lil lengthy process but ok got a great car James was honest and willing to help out fast Al was also help with regards to the same matter All in all I am happy with my purchase and customer More

by Micwild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Puckett, Al Collins
January 22, 2019

Exceptional service Very good and he had all the information I need. He was very passionate about this job. I’m very happy with my purchase. Thank you More

by Brainstorming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Proctor
January 22, 2019

Good service My wife and went to North Coast Auto Mall and bought 2016 Lincoln. We had sweet good experience. The salesperson and the manager are very freidly and More

by Dxbao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Geis, Mohamad Bodair
January 22, 2019

Great experience Brian was fantastic to work with. He was very attentive and patient with me. He even contacted me after I left the dealership to tell me he had vehicl More

by Rachelle Ibrahim
Recommend Dealer
Yes
Employees Worked With
Brian Telezhenko
January 21, 2019

Great service They did an amazing job working with what we had. Very curious. He found us a car quickly, and they worked well with the banks. More

by Dylanlop13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ciocanelea
January 19, 2019

Super pleasant Chris and Tre’vonne took great care of me! They made sure they I got the best deal, and told good jokes. Thank you so much. More

by Catrice93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Issari, Mikelle Smith, Tre'vonn Stevenson
January 19, 2019

Good experience The experience to the north coast auto mall is very satisfying. I loved the car. dealer Dylan is very considerate. Maybe I will recommend the mall to More

by yuhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the manager's name , Dylan Proctor
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