North County Ford

I recently had to take my F150 in for service at North County Ford. The friendly and professional service I received was top notch. They take into consideration my schedule, and make car repair as easy as County Ford. The friendly and professional service I received was top notch. They take into consideration my schedule, and make car repair as easy as possible. I also have an 01 Taurus, that is starting to give me some trouble. I spoke with with Paul Cole, worked out a time to take it in, and I KNOW that I can trust they will do quality work for a fair price. I highly recommend the Service Team at North County Ford! More

This dealership and representative was very attentive and helpful. He made the car buying experience painless. I will definitley go back to Travis at North County Ford if and when I am in need of a new or helpful. He made the car buying experience painless. I will definitley go back to Travis at North County Ford if and when I am in need of a new or used vehicle. I had an opportunity to meet the owner of the dealership as well. He shook my hand and took the time to ensure that my experience at his facility was of the best. It is very rare that an owner will take the time to interact with the customers. I was a very pleasent surprise. I will be referring friends to this dealership and Travis. More

Service Dept did not replace oil filter cap after routine Oil & Filter Change. I discovered the error when I returned home. They did arrange to have the cap dropped off later in the day. They sold me 3 Oil & Filter Change. I discovered the error when I returned home. They did arrange to have the cap dropped off later in the day. They sold me 3 New Tires that had a production date of 2004, which is nearing Fords recommended service age for tires, and 1 with a production date of 2008. Although the tires were same size & make, the tire pressure requirements were different in the older tires (41 PSI) vs 51 PSI in the newer tire. When I questioned my service adviser about the different tire pressure, she said it was no big deal. Ultimately, I paid the installation & mounting costs to have the tires replaced with newer tires....I don't think I should have had to pay this cost!! When I spoke to the Service Manager, he acknowledged the tires were "older than dirt", but did not offer any compensation for the inconvenience, nor the Service Dept lack of quality control. Courtesy wash is a quick rinse and wipe with a towel at best, I often arrive to pick up my vehicle, only to find the Courtesy Wash was not performed (even though I requested it at the time of write-up). More

We bought an Edge from North County Ford in Vista. Our sales guy was very nice and the managers were professional too. They made sure we got what we wanted and could afford so the payments were good for u sales guy was very nice and the managers were professional too. They made sure we got what we wanted and could afford so the payments were good for us. Also, when we have taken our Edge to get serviced, with an appointment, we have been in and out fast. The service department is good and have friendly people! Overall, great experience and would send a friend to buy from them. More

I bought my 2000 used Ranger for work. It has been a good truck-- perfect for work and driving a lot of miles. I dealt with Matt and another guy, who was very nice and on top of things. They got me in and truck-- perfect for work and driving a lot of miles. I dealt with Matt and another guy, who was very nice and on top of things. They got me in and out without a sweat. I have taken it in for service many times and everything was done well and professional. I'm glad I went with NCF and will buy from them when my family needs another car. I have since recommended a few friends and they have had a same experience-- which is nice when you refer someone. More

I brought my 2000 ranger in for the engine light. They were able to diagnos and repair my vehicle while I waited, even though I did not have an appointment. The had additional recomendations that I return were able to diagnos and repair my vehicle while I waited, even though I did not have an appointment. The had additional recomendations that I returned for. I found this staff not only professional, but very helpfull and knowledgable. Than you North County Ford! I will recommend you to my family and friends. More

26 point service inspection was a joke. found fluids low, tire and brake info. missing, attempt to sell me an expensive clutch replacement instead of shift adj. "Wash with service" Was cursory rinse off. Sl tire and brake info. missing, attempt to sell me an expensive clutch replacement instead of shift adj. "Wash with service" Was cursory rinse off. Slack, unprofessional, dealer rippoff. At least at WalMart I know to ask if ALL check points were done. NC Ford service didn't even bother to check off what they didn't do! More

I stopped in 2 months ago and got a awesome deal on a trade in. so thinking i would get the same treatment i returned with my wife to trade in her car. we had done some research of our own prior to this, trade in. so thinking i would get the same treatment i returned with my wife to trade in her car. we had done some research of our own prior to this, anyway we were given an offer of $5,000 less then what KBB had our trade listed for. the salesman was rude and condesending. the manager wasnt much better. oh and when i did get a good deal on my car i was there for about 7 hours so that tells you the pace they work at. i like ford and their products but this dealership is the worst one i've been to in 24 years. my rec, take your money to a different dealer. More

I purchased a vehicle from them a few days ago. I have to agree that their service is just the worst. Also they made several mistakes processing my order, specially with financing. In addition this "finance" agree that their service is just the worst. Also they made several mistakes processing my order, specially with financing. In addition this "finance" guru Beau, was absolutely rude and tried to belittle me because I was not agreeing into purchasing his GAP insurance and other junk he was offering me. Basically saying, I am stupid and if I had brains, I would get his "extras". My learning experience here, deal with my bank directly and skip all these middle people. More

This ford dealership has the worst customer service that I have ever dealt with. I have bought several fords and like the product but would never return to this location. The employees are rude combative an I have ever dealt with. I have bought several fords and like the product but would never return to this location. The employees are rude combative and condincending to the customer...They are more than willing to make a sale but will not back up the product and will charge you for thier mistakes....My suggestion would be to go to other locations... More