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North Florida Lincoln

Jacksonville, FL

4.5
119 Reviews

4620 Southside Boulevard

Jacksonville, FL

32216

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119 Reviews of North Florida Lincoln

August 21, 2025

Excellent customer care, and Alan Dulberger was very helpful and patient during my purchase process. He let me drive as many cars as I needed to, to make my decision. Thank you! All other staff was grea More

by Lindekas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Dulberger
August 14, 2025

You get to have a different experience at Lincoln and North Florida Lincoln is no exception. Their staff are friendly and efficient and their service department are top-notch. More

by LFHilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Morris Jelks
August 11, 2025

Delighted customer experience from the first point-of contact with the receptionist to the General Manager Morris. Chris, my sales person was exceptional representing the Lincoln product line. His produc More

by Lmolson88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Jelks
August 06, 2025

This last service wasn’t up to standard for several reasons. There was a hiccup on swapping cars on Wednesday, inconvenient but no big deal. But on Friday the car was returned with bug splatters still More

by coachce4life
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service concierge.
August 06, 2025

The service department and concierge were so awesome and very professional. They kept me informed throughout the entire process. More

by pdwyer1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Jelks
August 05, 2025

Excellent sales team. Steven was great; very knowledgeable and easy to work with. Morris did a great job after the sale taking care of a small issue on the vehicle. I defi More

by GeorgeR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Laman, Morris Jelks
July 29, 2025

Always professional, quick and courteous. Thank you so much for all your help. We were treated like family. You are truly the best!!! More

by Focus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Almir Vakufac
July 28, 2025

I had an emergency (sort of) after an appointment at Mayo Clinic. I needed to return in about 1 and1/2 hours for the second one. In between I called N Fla service department in the parking lot that morning. More

by Dejay24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager on duty , Morris Jelks
July 28, 2025

I am most impressed with the high-level of customer service that North Florida Lincoln delivers! From the minute you drive in until you leave you’re treated like royalty. I truly wished I got the gentl More

by MarkDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wished I had the names!!!, Morris Jelks
July 28, 2025

I had a great service experience at North Florida Lincoln on Saturday. Everyone was personable and professional. My car was even washed when the service was completed. More

by paula0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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