
North Florida Lincoln
Jacksonville, FL
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119 Reviews of North Florida Lincoln
Excellent customer care, and Alan Dulberger was very helpful and patient during my purchase process. He let me drive as many cars as I needed to, to make my decision. Thank you! All other staff was grea helpful and patient during my purchase process. He let me drive as many cars as I needed to, to make my decision. Thank you! All other staff was great as well! More
You get to have a different experience at Lincoln and North Florida Lincoln is no exception. Their staff are friendly and efficient and their service department are top-notch. North Florida Lincoln is no exception. Their staff are friendly and efficient and their service department are top-notch. More
Delighted customer experience from the first point-of contact with the receptionist to the General Manager Morris. Chris, my sales person was exceptional representing the Lincoln product line. His produc contact with the receptionist to the General Manager Morris. Chris, my sales person was exceptional representing the Lincoln product line. His product knowledge and great interpersonal skills were second to none! Highly recommend North Florida Lincoln and you would be fortunate to work with Chris! More
This last service wasn’t up to standard for several reasons. There was a hiccup on swapping cars on Wednesday, inconvenient but no big deal. But on Friday the car was returned with bug splatters still reasons. There was a hiccup on swapping cars on Wednesday, inconvenient but no big deal. But on Friday the car was returned with bug splatters still on the hood, windshield and headlights. Yet it was claimed to have been washed. This hasn’t been my previous experiences so I feel the need to mention it. More
Excellent sales team. Steven was great; very knowledgeable and easy to work with. Morris did a great job after the sale taking care of a small issue on the vehicle. I defi Steven was great; very knowledgeable and easy to work with. Morris did a great job after the sale taking care of a small issue on the vehicle. I definitely recommend them. More
I had an emergency (sort of) after an appointment at Mayo Clinic. I needed to return in about 1 and1/2 hours for the second one. In between I called N Fla service department in the parking lot that morning. Clinic. I needed to return in about 1 and1/2 hours for the second one. In between I called N Fla service department in the parking lot that morning. Not only did they tell me to come straight over after explaining my dilemma, they got us in 30 minutes later. They warranted out the battery, took my own oil and and air filter and serviced them. They brought me the bill for the labor on both, and told me no charge because of unused quality points. All this was done in about 45 minutes later. This is and has always been my favorite service dealer!! More
I am most impressed with the high-level of customer service that North Florida Lincoln delivers! From the minute you drive in until you leave you’re treated like royalty. I truly wished I got the gentl service that North Florida Lincoln delivers! From the minute you drive in until you leave you’re treated like royalty. I truly wished I got the gentleman‘s name who checked me in as his humor and professionalism would be a role model for others to follow! The gentleman who checked me out again I wished I had his number was phenomenal patient and professional. Morris, the general manager truly has crafted a highly customer centered professional team. More
I had a great service experience at North Florida Lincoln on Saturday. Everyone was personable and professional. My car was even washed when the service was completed. on Saturday. Everyone was personable and professional. My car was even washed when the service was completed. More