North Hills Toyota
Pittsburgh, PA
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203 Reviews of North Hills Toyota
I bought a 2020 Toyota RAV4 Hybrid. It had everything i wanted except remote start on the Toyota Factor Fob. The salesperson told me i could get remote start installed on factory fob when i brought it in wanted except remote start on the Toyota Factor Fob. The salesperson told me i could get remote start installed on factory fob when i brought it in for service at 5k miles/6 mos. I just called to schedule this service and they told me it is impossible as Toyota doesn’t support this. The service department rep referred me to the parts dept. who told me that Toyota doesn’t make remote start for any hybrids - which is just not true. My wife has a 2019 Camry hybrid WITH factory remote start. I told him this and he told me to call Toyota - who then referred me back to the dealership. This sucks. If the salesperson would have been honest, i would have just ordered another version of the RAV 4 Hybrid. Probably could have made more money. Just sayin - don’t believe these guys. Now i will have to do EXACTLY what i didn’t want to do - pay a ton to have to carry around a second key fob on a brand new car. And why is Toyota so goofy about remote start and remote connect not being an option on every vehicle they sell. It is 2020, not 1999, Holy heck I am sorry i bought a Toyota and wish i could give them the vehicle back. More
This dealership is AWESOME when it comes to customer service. My parents recently purchased a brand new 2020 Toyota vehicle. They are elderly and there is a language barrier. With that said, the sales service. My parents recently purchased a brand new 2020 Toyota vehicle. They are elderly and there is a language barrier. With that said, the sales manager and sales associate Steve, did everything possible to accommodate their new vehicle purchase. Not only are they fair, the staff at this dealership genuinely cares for their customer. I would recommend anyone who is looking for a Toyota vehicle in the tri-state area to go to North Hills Toyota. My parents and I are extremely pleased with the sales process, trade-in value, and any other accommodations. Thank you North Hills Toyota for starting my parents New Year off to a great start. Happy new year to you North Hills Toyota. AWESOME SALES STAFF AND GREAT SERVICE ! More
If I could give zero I would. This dealership wasted my valuable car buying time . Manager called my house trying to get us to drive from the city. The salesman named Jay was a greeter but had not ability valuable car buying time . Manager called my house trying to get us to drive from the city. The salesman named Jay was a greeter but had not ability to close. after reading read car reviews we were so turned off by the dealership, the lack of inventory and the high price quote that we desired to buy a Honda. This dealership is a joke. Todd needs better training and should stay with a client through the process. Toyota do not always sell themselves in fact the dealership caused us to loose interest in buying a Toyota. More
I was talking to William Marshall about a specific vehicle as well as my trade, and that I was coming in on Monday to purchase it. They sold it to someone else on Saturday and he didn't have the court vehicle as well as my trade, and that I was coming in on Monday to purchase it. They sold it to someone else on Saturday and he didn't have the courtesy to even call me to let me know!! I live 2 hours away. Terrible customer service for internet sales. Then when a manger called me back his response was "so". Really North Hills Toyota? You don't want to even try to help me find another vehicle? More
Toyota RAV4 I looked at many cars at many dealerships. The staff was friendly and the Finance Manager was very knowledgeable and able to answer all of my questio I looked at many cars at many dealerships. The staff was friendly and the Finance Manager was very knowledgeable and able to answer all of my questions right away. More
Excellent! Excellent service provided by Steve G. and the North Hills Toyota team. The overall experience was easy and stress free. No games, no gimmicks, just g Excellent service provided by Steve G. and the North Hills Toyota team. The overall experience was easy and stress free. No games, no gimmicks, just great prices. They even beat out all the competitor prices that was offered to me from other Toyota dealerships in the Pittsburgh area! I am a repeat customer and would recommend Steve G. and North Hills Toyota to anyone! More
Used car experience Traveled from Johnstown to NH Toyota and it was well worth it! Claudio was so helpful and we loved his sense of humor. He took the time to show us a Traveled from Johnstown to NH Toyota and it was well worth it! Claudio was so helpful and we loved his sense of humor. He took the time to show us all the features of our 2014 Camry XLE. He treated us so well and made us feel welcome. We would recommend this dealership highly. Great experience all around. More
Bought a Used Lemon Terrible Experience: They will refuse to honor the dealers' warranty (breach the warranty) and threaten to call the police on you because you ask ques Terrible Experience: They will refuse to honor the dealers' warranty (breach the warranty) and threaten to call the police on you because you ask questions about the car you purchased three days prior! Car has electrical, transmission and suspension issues. Do not waste your time here. Pay more and get better service More
Go Elsewhere - not honest, poor service Went there to buy a car they had advertised online. Had a number of issues with this dealer: - Tried to cheat me on the loan interest rate. Initial Went there to buy a car they had advertised online. Had a number of issues with this dealer: - Tried to cheat me on the loan interest rate. Initially they did not tell me the interest rate. When I asked for it, it was an outrageous interest rate. I told them that, and they where suddenly able to drop the percentage rate drastically. - Finance guy was grumpy, and rude to work with. - Had to wait for hours for the finance guy. - Finance guy did not even give us all they correct paper work. - The car fax listed online stated nothing about the car being a rental. When I got to the dealer and looked at their car fax, it clearly stated the car had been owned by a rental company. More
Buyers beware! Buy elsewhere!! STAY AWAY! I put a $500 deposit down on a Highlander on Saturday and was told they had just got the vehicle in and it would go to detailing Monday or STAY AWAY! I put a $500 deposit down on a Highlander on Saturday and was told they had just got the vehicle in and it would go to detailing Monday or Tuesday. I said that's fine and I would pick it up on Wednesday. On Saturday I then proceeded to pay off my current vehicle because I had it sold to someone else. Fast forward to Monday, I get a call from Nate the sales manager telling me they sold the vehicle to someone else. Not only did he just say sorry, we made a mistake, he didn't even attempt to make me a deal on another vehicle. On top of that he lied and said it was already down the road. It was obvious someone came in offering to pay full price. If that was the case, why would they have accepted slightly less over the phone?! What an absolute joke of a business!! Go elsewhere and save yourself the hassle, please! More