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North Park Volkswagen
San Antonio, TX
893 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 893 reviews
August 31, 2025
The caring, consideration, and attention given to my car buying experience was exceptional. As an informed and very busy consumer, I truly felt that my time and needs were honored, and that the goal of the buying experience was exceptional. As an informed and very busy consumer, I truly felt that my time and needs were honored, and that the goal of the dealership was not selling a vehicle but rather sincerely helping me to arrive at a best decision for my specific needs. Specialist Jaime demonstrated kindness, knowledge, patience, and professionalism throughout my car buying experience, and when I saw myself in a difficult work and health predicament, even included the detail of complimentary delivery directly to me! I appreciate General Manager Glen Fowler’s leadership in personally ensuring that each customer feels special and that our experience is memorable. Thank you! I love my Atlas! More
by Altagracia
Employees Worked With
Jaime González , Glen Fowler
August 30, 2025
This is our second Lease with Northpark VW. Riki Butler feels like she is family. Has help we us through some urgent matter and has always given us her trust and exceptional attention. While we Riki Butler feels like she is family. Has help we us through some urgent matter and has always given us her trust and exceptional attention. While we live in San Antonio we will always use Northpark for our car needs. More
by carlosrodpr
Employees Worked With
Riki Butler, Adam Taylor, Glen Fowler, Jasmine Duran
August 30, 2025
We worked with Scott Day and it was such a positive experience compared to our other dealership interactions. He worked very hard to get us a great deal on the car we wanted. At no point did he make us experience compared to our other dealership interactions. He worked very hard to get us a great deal on the car we wanted. At no point did he make us feel pressured or rushed. I would definitely recommend Scott to anyone looking for a car! Our overall experience was stress-free and positive thanks to him. More
by Ken Abrams
Employees Worked With
Scott Day, Adam Taylor, Glen Fowler, Jasmine Duran
August 30, 2025
Great car buying experience. RJ Velez went out of his way to make sure I was happy with my new car. He always responds to my questions in a timely manner. Thank you! RJ Velez went out of his way to make sure I was happy with my new car. He always responds to my questions in a timely manner. Thank you! More
by djenkins070609
Employees Worked With
RJ Velez five stars
August 30, 2025
First and foremost, our salesman Jaime Gonzalez is one of the most ravishingly gorgeous man I have ever seen. He was really helpful and professional. Thanks for the great service!” the most ravishingly gorgeous man I have ever seen. He was really helpful and professional. Thanks for the great service!” More
by Elba Zurita
Employees Worked With
Jaime Gonzalez
August 29, 2025
David in service, let me down. I had a 2 o'clock appointment for airbag recall. I showed up at 1:45. He let me know it was a timely repair and provided shuttle. Received a call a I had a 2 o'clock appointment for airbag recall. I showed up at 1:45. He let me know it was a timely repair and provided shuttle. Received a call at 6 PM that they needed more time. And could he keep it overnight? I said, of course, but I need it back by noon tomorrow. For a very critical appointment, he said, no problem, it will be ready by 10 o'clock the following day, I call and David is not in today. Carlos took my call and I let him know that David said it would be ready by 10. He needed to look for the baytech and said he was not in his space and would call me back. 45 minutes later, I get a call. It would not be ready till 3. Would he like to send a shuttle to pick me up at 3 I said absolutely not. I had a deal that it would be ready for my very important appointment I had. He could not lend me a loaner or reimburse me for Uber. He said the tech JUST took the seat out and could put it back in and give me my car back unserviced. After 24 hours, this was at 1 o'clock. I have never received. A call back from David to reschedule or apologize. I tried to call him twice yesterday, apparently they have caller ID because the girl who was filtering his calls knew my name and number. Not a peep from David. So after 24 hours I have an unserviced airbag recall defect. Which they told me was very serious and could injure the person sitting in that seat if there were to be an accident very, very disappointed. More
by kristenhuriega
Employees Worked With
David
August 29, 2025
Nice People. they were not too pushy on getting me in a car on the spot like most dealerships. Trinidad was very helpful and would definitely recommend anyone in they were not too pushy on getting me in a car on the spot like most dealerships. Trinidad was very helpful and would definitely recommend anyone in the market for a VW to come here. Whenever it is time to upgrade from the Tiguan i purchased to an Atlas, I am going to North Park VW! More
by Happy Customer
Employees Worked With
Trinidad
August 29, 2025
My experience with Scott Day was exceptional. He made the purchasing process painless and quick. He taught me all I needed to know about my new car and communicated with me very well throughout t He made the purchasing process painless and quick. He taught me all I needed to know about my new car and communicated with me very well throughout the process. More
by jessicah
Employees Worked With
Scott Day, Bob Hasbrouck
