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North Park Volkswagen

San Antonio, TX

4.9
1,158 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,158 reviews

May 01, 2026

Mario was excellent in his interactions; furthermore, he was very clear in everything he said, and we are very happy with Mario and VW. More

by Arjonairving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Fowler
May 01, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share your experience with us! We’re so glad to hear Mario took great care of you and made everything clear and easy throughout the process. He’ll truly appreciate your kind words. We’re grateful to have you as part of the North Park Volkswagen family and hope you enjoy every moment with your VW!

April 30, 2026

Andrew Rosales gave us excellent service and tons of info about the difference in VW models. He was patient and spent a full hour to get the electronics up & working in our new Tiguan. More

by bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Fowler
May 01, 2026 -

North Park Volkswagen responded

We’re so happy to hear Andrew Rosales provided such a helpful and informative experience while guiding you through the different VW models. Taking the time to walk you through your new Tiguan and ensure everything was set up properly is exactly the level of care we strive for. We’ll be sure to share this with Andrew, he’ll truly appreciate it. Enjoy your new Tiguan, and welcome to the North Park Volkswagen family!

April 30, 2026

They got me in for my service without an appointment and my car was ready fast. They have great customer service. They also send you a video of what they did and checked on your car. Will definitely be comi More

by Nydia.r.wickenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
May 01, 2026 -

North Park Volkswagen responded

Thank you so much for sharing your experience! We’re glad we could get you taken care of quickly and make the process easy. It’s great to hear you enjoyed the service video and felt well taken care of throughout your visit. We truly appreciate your support and look forward to seeing you again at North Park Volkswagen!

April 30, 2026

This is the first car buying experience that I have actually somewhat enjoyed (??). I worked with Juan, who was wonderful. I didn't feel like I was speaking to a car salesman- he was more like someone More

by cavila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Serna
Apr 30, 2026 -

North Park Volkswagen responded

Thank you so much for sharing this! We’re especially glad to hear your experience felt different in the best way. Juan truly has a way of making the process feel comfortable and focused on what’s right for you, and we’re thrilled he could help you get into the car you wanted. We’ll be sure to pass along your kind words to him. We appreciate your recommendation and thank you for choosing North Park Volkswagen!

April 30, 2026

Carlos provided excellent service when I needed a new battery. He was professional, efficient, and kept me updated throughout the process. I highly recommend him for any Volkswagen maintenance! More

by vaness84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Service Department
Apr 30, 2026 -

North Park Volkswagen responded

Thank you for the great feedback! We’re so glad to hear Carlos took such great care of you and kept everything running smoothly. We’ll be sure to pass along your kind words to him. We appreciate your recommendation and look forward to helping you again at North Park Volkswagen!

April 30, 2026

Great deal on the vehicle I wanted. Very easy to work with and very helpful in getting everything ready to go. More

by Dan D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelley Mandoza
Apr 30, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re so glad everything went smoothly and that our team made the process easy and helpful from start to finish. We appreciate you choosing North Park Volkswagen and hope you’re loving your new vehicle!

April 28, 2026

The team working on my vehicle did an excellent job with the repair process. I could tell they paid attention to detail and wanted to get the repair right so that the vehicle being returned to me drove like More

by svonmuld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Alonzo
Apr 29, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re so glad to hear your vehicle was returned driving just as it should. Carlos will appreciate your kind words, and we’ll be sure to recognize Alonzo and the team for their attention to detail. We truly appreciate your trust in North Park Volkswagen and look forward to seeing you again!

April 28, 2026

My service advisor David is amazing and you should be very happy to have him. He always goes above and beyond for me and provides amazing customer service. More

by Soceerkicks09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 28, 2026 -

North Park Volkswagen responded

Thank you for the kind words! We’re so glad to hear David continues to go above and beyond for you. We’re grateful to have him on our team and will be sure to share this with him! Thank you for choosing North Park Volkswagen!

April 28, 2026

This place is AWESOME! David in the Service area insures you are kept informed of your vehicles service time, making you feel like a VIP !!! Overall fast and prompt with More

by jesusperez63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in the SERVICE DEPT
Apr 28, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re so glad David took great care of you and kept everything smooth and transparent. We’ll be sure to share your kind words with him, he’ll really appreciate it! Thank you for choosing North Park Volkswagen!

April 27, 2026

NorthPark Volkswagen has been outstanding! David, my service advisor, listened to my issues, documented them and kept me updated on the progress of my repair. Thank you for making the repairs More

by kcrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David - service
Apr 28, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad to hear David took great care of you and kept you informed throughout the process. Making your service experience smooth and easy is always our goal. We truly appreciate you choosing North Park Volkswagen!

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