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North Park Volkswagen

San Antonio, TX

Overview
Reviews
4.9
1,224 Reviews
Call Dealership (210) 581-1000
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21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,224 reviews

April 01, 2026

The service department fixed the issue very fast. The best dealership for VW in Texas! More

by seanluchnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 01, 2026 -

North Park Volkswagen responded

We’re so glad our service team was able to take care of your concern quickly and get you back on the road. Your kind words truly mean a lot to us, we appreciate your support and look forward to assisting you again at North Park Volkswagen!

April 01, 2026

Everyone was very kind and helped us get the best deal for our first time lease. More

by sarahlopez4594
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa
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Apr 01, 2026 -

North Park Volkswagen responded

Thank you for letting us be part of your first leasing experience, that’s such an exciting milestone! We’re glad our team was able to help you find the right fit and make the process a great one. Welcome to the North Park Volkswagen family!

April 01, 2026

Every staff member I had the chance to speak with was incredibly friendly, and I felt completely safe throughout my visit. More

by xenmira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Associate-Mario Espinoza, sales manager- Luis, Joseph
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Apr 01, 2026 -

North Park Volkswagen responded

We really appreciate you taking the time to share this! It means a lot to know our team helped create a friendly and comfortable experience for you. We’re grateful you chose North Park Volkswagen! We look forward to welcoming you back again soon!

March 31, 2026

Excellent customer service…. they really worked with me to help me get what I wanted. More

by xina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
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Mar 31, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience with us! We’re so glad to hear our team was able to work with you and help you get exactly what you wanted. We truly appreciate your support and look forward to assisting you again in the future!

March 31, 2026

Went in to Lease a new Jetta and the dealer Mark was really informative and helpful in getting me a good deal. More

by logunhorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Mar 31, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience with us! We’re glad to hear Mark was informative and helpful in getting you a great deal on your new Jetta. We’ll be sure to pass along your kind words, he’ll really appreciate it. Enjoy your new ride, and we look forward to seeing you again!

March 30, 2026

Juan listened to or needs and desires and searched the inventory for the perfect car. He was very knowledgeable about the atlas. Joseph got us through the finances with no pain. I would recommend you to f More

by stevebnsat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Joseph
Report | Print
Mar 31, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience with us! We’re so glad to hear that Juan took the time to understand what you were looking for and helped find the perfect Atlas for you. It’s great to know Joseph made the financing process smooth and stress-free as well. We truly appreciate your recommendation, it means a lot to us. Enjoy your new vehicle, and we look forward to assisting you and your family in the future!

March 30, 2026

David in service was informative and extremely helpful. Front desk was somewhat rude and seemed bothered More

by Darren
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David
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Mar 31, 2026 -

North Park Volkswagen responded

Thank you for your feedback, we truly appreciate you sharing your experience. We’re so glad to hear that David was informative and helpful during your visit, and we’ll be sure to pass that along to him. We’re sorry that your interaction at the front desk didn’t reflect the level of service we aim to provide. Your comments are important to us, and we’ll use them to help improve the overall experience for our guests. We appreciate you bringing this to our attention and hope to better serve you next time.

March 27, 2026

David, my service advisor was amazing he took care of us promptly and was able to get our car ready and under the time that he quoted. More

by sroberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Mar 31, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience with us! We’re so glad to hear that David took great care of you and was able to get your vehicle ready even sooner than expected. We’ll be sure to pass along your kind words, he’ll really appreciate it. We look forward to assisting you again next time!

March 27, 2026

I had an excellent experience at North Park Volkswagen, thanks to Nathalie in sales. From the moment I walked in, she was professional, knowledgeable, and genuinely attentive to what I was looking for. She More

by ChrisTremel54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathalie Garza
Report | Print
March 27, 2026

Mario is awesome. My family has been buying VWs from him since 1998. Nice and clean dealership. More

by Tap
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa
Report | Print
Mar 31, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share your experience and for your continued support over the years! We’ll be sure to pass your kind words along to Mario. We look forward to seeing you again!

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