
North Park Volkswagen
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 919 reviews
We've had a great experience working with Jeremie Schultz at North Park Volkswagen. He is one of the best service consultants we've had. Whenever we take our 2015 Volkswagen Jetta in for service, Jeremie exp at North Park Volkswagen. He is one of the best service consultants we've had. Whenever we take our 2015 Volkswagen Jetta in for service, Jeremie explains everything clearly and in a friendly way. He always tells us why each service is important. What makes Jeremie stand out is his professionalism and knowledge. He actively listens to us and ensures that all our questions are answered. His friendly attitude and genuine care make each visit enjoyable. We appreciate how he provides thoughtful recommendations tailored to our car's needs, ensuring we always feel informed and confident about the services we receive. Due to our positive experiences, we wholeheartedly recommend North Park Volkswagen to our friends and family. It's a relief to know that our car is in such good hands! More
When I bought my 2023 TiguanSEL R-Line 2 years ago, car-net was not working. It took the service department at North Park 2.5 months to get it working. When I bought my 2025 Tiguan SEL R-Line on July car-net was not working. It took the service department at North Park 2.5 months to get it working. When I bought my 2025 Tiguan SEL R-Line on July 18th 2025, car-net again was not working. Service manager Albert Zapata told me and salesman Scott Day that he is very confident it will be repaired very soon. Albert got it working in 5 days. Albert kept myself and Scott updated every day. During the 5 days there was a holiday and a weekend. The vehicle has been running great ever since. I am thoroughly happy and impressed. More
I was trying to get home fast because my husband is on a wheelchair and I didn’t want to leave him alone any longer than I had to. Julie was very good at keeping me posted and getting me out as soon as poss wheelchair and I didn’t want to leave him alone any longer than I had to. Julie was very good at keeping me posted and getting me out as soon as possible. More
I had a fantastic experience at the VW dealership! Mr. Zapta, the service supervisor, was incredibly helpful and attentive—he's always there to make sure everything goes smoothly from start to finish. Mr. Zapta, the service supervisor, was incredibly helpful and attentive—he's always there to make sure everything goes smoothly from start to finish. David, my service advisor, was also excellent—friendly, knowledgeable, and kept me well informed throughout the entire process. It's rare to find a team that combines professionalism with genuine customer care. Highly recommend their service department! More