North Park Volkswagen
San Antonio, TX
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This was a great experience. They let us take the car as a loaner to see how we like it. The negotiation was fair. Everyone was friendly. They let us take the car as a loaner to see how we like it. The negotiation was fair. Everyone was friendly. More
Buying out of state 1000+ miles away. I couldn't have had a better experience. Less then 7 days from initial reaching out to have the car in my driveway. A+++ I couldn't have had a better experience. Less then 7 days from initial reaching out to have the car in my driveway. A+++ More
North Park VW is a wonderfully friendly dealership. The employees are very helpful, knowledgeable, and diligent with exceptional customer service. The employees are very helpful, knowledgeable, and diligent with exceptional customer service. More
The moment I pulled into the dealership with my wife's car, Carlos Gonzalez (our service consultant) greeted me with a warm smile that immediately set the tone for the entire service experience. He didn't car, Carlos Gonzalez (our service consultant) greeted me with a warm smile that immediately set the tone for the entire service experience. He didn't just take the key, he took the time to walk me through every detail of the 70,000-mile service with genuine patience, answering all my questions without making me feel rushed. What really stood out was when I mentioned the uneven tread wear on the front left tire (thankfully covered under our tire insurance). Carlos didn't just nod and file a claim, he personally inspected the issue, then worked some kind of dealership magic to get it replaced on the spot. The whole process felt seamless, like they were handling their own family's car rather than just another appointment. While the wait time wasn’t ideal, I appreciate that they didn’t rush the job just to move cars through. By the time I left, I was already mentally noting how relieved my wife would be when she got her car back—not just serviced, but truly cared for. Thanks North Park Volkswagen Service Team! More
Salesperson (Kat) was VERY attentive! She wasn’t pushy, asked good questions & listened to what we wanted. She is no-nonsense and very upfront about the getting the car we wanted and even She wasn’t pushy, asked good questions & listened to what we wanted. She is no-nonsense and very upfront about the getting the car we wanted and even the deal we could expect. More
The whole purchase process went well and the dealership team provided excellent customer service, especially Kat who assisted me with my purchase. team provided excellent customer service, especially Kat who assisted me with my purchase. More
I got to be honest this was one of the best experiences I've had at a dealership. My salesman Andrew Rosales was exceptional in making me feel like I was part of the northpark vw family. He answered every I've had at a dealership. My salesman Andrew Rosales was exceptional in making me feel like I was part of the northpark vw family. He answered every question and if he didn't have an answer he would find a way to get it. More


