
North Park Volkswagen
San Antonio, TX
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I had a fantastic experience at the VW dealership! Mr. Zapta, the service supervisor, was incredibly helpful and attentive—he's always there to make sure everything goes smoothly from start to finish. Mr. Zapta, the service supervisor, was incredibly helpful and attentive—he's always there to make sure everything goes smoothly from start to finish. David, my service advisor, was also excellent—friendly, knowledgeable, and kept me well informed throughout the entire process. It's rare to find a team that combines professionalism with genuine customer care. Highly recommend their service department! More
Chelley, our salesperson, was exceptional. Chelley was very personable with a great sense of humor. Our needs and desires in a vehicle were fully understood. Not only were they met, they were Chelley was very personable with a great sense of humor. Our needs and desires in a vehicle were fully understood. Not only were they met, they were exceeded. Chelley was also extremely knowledgable about the technical aspects of the vehicles. This was greatly appreciated by a gear head like me! More
Quick and efficient. Great communication. Vehicle completed in expected time frame with excellent feedback by the staff. Great communication. Vehicle completed in expected time frame with excellent feedback by the staff. More
My service agent was amazing. Extremely helpful and kept me informed throughout the service. Although the service took longer than expected, I was comfortable and taken care of wh Extremely helpful and kept me informed throughout the service. Although the service took longer than expected, I was comfortable and taken care of while waiting. More
David Collins was outstanding in every way. He ensured all my needs were met with great attention to detail and care. He was both personable and highly professional, making the entire experienc He ensured all my needs were met with great attention to detail and care. He was both personable and highly professional, making the entire experience smooth and pleasant. His approach was thoughtful and thorough explaining the appointment as well as additional offered services. David’s friendly demeanor made it easy to communicate, and his professionalism gave me complete confidence throughout the recall process. I truly appreciated his dedication and effort. It’s rare to find someone so committed to excellent service. I would gladly recommend David to anyone without hesitation. More