
North Park Volkswagen
San Antonio, TX
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Things started off great, then got a little rocky but because of a mix up due to miscommunication but due to great customer service, effort, and the help of Trini and his sales manager, I was able to get because of a mix up due to miscommunication but due to great customer service, effort, and the help of Trini and his sales manager, I was able to get the exact car that I wanted. I really do appreciate them for making things right for me. Overall, I am satisfied with my experience. More
I already wrote an excellent review but I believe it did not save properly but please excuse if you see 2 reviews. Service advisor Jeremie met me in the service bay. We discussed my 30,000 mile maintenanc not save properly but please excuse if you see 2 reviews. Service advisor Jeremie met me in the service bay. We discussed my 30,000 mile maintenance checkup and my concern about my infotainment center which has given small problems soon after I purchased the vehicle. The service technician performed all of the checkup and Jeremie asked me to talk to the technician about my infotainment problems. He performed a complete update up to VW standards. He then told me I would have to reset the specifications that I want. I left and so far the infotainment unit is performing correctly but it’s only been 24 hours. We will if this lasts as I love VW products. More
Great service by Fermin and Mark in Finance. Location was convenient and the building itself was very clean. Could not have asked for a better cary-buying experience. Location was convenient and the building itself was very clean. Could not have asked for a better cary-buying experience. More
Friendly staff, good communication, and informative descriptions for the services rendered. Good to know I can count on a dealership in the same ownership group I am employed by. descriptions for the services rendered. Good to know I can count on a dealership in the same ownership group I am employed by. More
Flo made our experience super easy and made sure we were satisfied with our final decision. We were able to test drive several options and got a great car for our sons first vehicle! satisfied with our final decision. We were able to test drive several options and got a great car for our sons first vehicle! More