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North Park Volkswagen

San Antonio, TX

4.9
1,381 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,381 reviews

October 03, 2026

Best customer service given by the service department. Jason Backman, my service representative kept well informed on the progress of my vehicle. More

by margie40magoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Backman , Adam Taylor, Glen Fowler, Lauren Govea
Oct 06, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share your experience with us! We’re so grateful for your trust in our team and will be sure to pass your kind words along to Jason. We look forward to seeing you again at North Park Volkswagen!

October 03, 2026

I really like this dealership. It seems like they go the extra mile to show they care. We bought our car from Lorin a year ago and he remembered us when we came in for service. Car More

by lacey.tyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorin Chadwick, Carlos gonzalez
Oct 06, 2026 -

North Park Volkswagen responded

Thank you for continuing to trust North Park Volkswagen with your vehicle! It means a lot to know that our team has made you feel welcomed even after your purchase. We’ll be sure to share your kind words with Lorin and Carlos. We truly appreciate having you as part of the North Park Volkswagen family and look forward to seeing you again!

October 03, 2026

Trini Ramierez and his team was fantastic! We’ve purchased two cars from them in the past two years and it was always fast, professional and right on target for what we could spend Great fo More

by jjg061982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trini Ramierez
Oct 03, 2026 -

jjg061982 responded

Great team and dealership! We will go back!

October 02, 2026

Trini was excellent, he made the process super simple. We will definitely come back in the future. More

by Rcbrysch1970
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
None
Oct 06, 2026 -

North Park Volkswagen responded

Thank you for choosing North Park Volkswagen! We’re so glad Trini could make your experience a great one. We truly appreciate your trust in our team and look forward to welcoming you back whenever you’re ready for your next Volkswagen!

October 02, 2026

Great customer service. Very helpful. Was very easy to purchase my new jetta. Thank you very much More

by Mteresahdez36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Govea
Oct 06, 2026 -

North Park Volkswagen responded

Thank you for choosing North Park Volkswagen! We’re so glad our team could make your experience a smooth and enjoyable one. Congratulations on your new Jetta, we hope you love it! We truly appreciate your time and look forward to seeing you again.

October 02, 2026

Best experience I've had buying a new car. Highly recommend this dealership and staff. More

by krueger.daddyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Austin & Joseph Vallejo
Oct 06, 2026 -

North Park Volkswagen responded

Thank you so much for choosing North Park Volkswagen! We’re incredibly grateful for your recommendation and thrilled that our team could make your experience such a positive one. We truly appreciate your time and hope you enjoy every mile in your new Volkswagen!

October 01, 2026

My experience with the service department was exceptional. Was very impressed that a shuttle service was available and i didn’t have to stay and wait for my vehicle. Jason was very helpful and ke More

by margie40magoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t recall the name but it was my shuttle driver, Adam Taylor, Glen Fowler, Lauren Govea
Oct 06, 2026 -

North Park Volkswagen responded

Thank you for choosing North Park Volkswagen! We’re so happy to hear you had such a positive experience with Jason and the team. It’s always our goal to make servicing your vehicle as easy and stress-free as possible. We truly appreciate your trust and look forward to taking care of you again next time!

September 30, 2026

I was greeted in the service bay immediately, which is an important consideration for where I take my vehicle to be serviced. The service was then explained very clearly to me by Julia. She was top notch. I More

by smithsue101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Oct 06, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share your experience! We’re so glad Julia and our service team made you feel welcomed and well taken care of. We know how important it is to feel informed and confident when your vehicle is being serviced, so we’re happy the inspection video and clear communication were helpful. We’ll be sure to pass along your kind words to Julia!

September 30, 2026

Exceptional staff and sales personnel my purchase was easy and seamless. The associate, Andrew Rosales was friendly and knowledgeable about the model I purchased. More

by Mona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Rosales
Oct 06, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience with us! We’re so glad Andrew was able to make your purchase feel easy and straightforward. We’ll be sure to pass along your kind words to him. We truly appreciate you choosing North Park Volkswagen and hope you’re loving your new vehicle!

September 29, 2026

Carlos Gonzalez was great to work with and really took the time to listen. He kept me updated on the progress of the work being done on my car and came to get me instead of just texting when it was ready More

by Robert.messier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Internet Dept is what, Glen Fowler
Sep 30, 2026 -

North Park Volkswagen responded

Thank you for the wonderful feedback! We’re so glad to hear Carlos took the time to listen, kept you updated, and make sure you were taken care of throughout your visit. We truly appreciate you choosing North Park Volkswagen and look forward to serving you again!

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