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North Park Volkswagen

San Antonio, TX

4.9
1,223 Reviews

21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,223 reviews

May 03, 2026

This was a truly exceptional vehicle buying experience. I can’t express how impressed I was. It was the best vehicle buying experience long experience I have ever had. Mario and the team made the whole pro More

by matt231503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Espinoza
May 04, 2026 -

North Park Volkswagen responded

We truly appreciate you sharing this with us, it truly means a lot. We’re so glad Mario and the team were able to make your experience smooth, easy, and enjoyable from start to finish. Creating a welcoming and caring environment is something we take pride in, and it’s great to hear that came through. Thank you for choosing North Park Volkswagen, we’re grateful to have you with us!

May 03, 2026

Came on a Saturday to just get an oil change that was due and Jason the service advisor provided a list of additional critical service recommendations. MX items were serviced and it just took a couple of hou More

by jospano943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Backman
May 04, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience with us! It’s great to hear Jason kept you informed with helpful recommendations and got everything taken care of efficiently. We’re glad your vehicle is running like new again. We’ll be sure to pass along your kind words to him and the team, we truly appreciate your trust in North Park Volkswagen!

May 03, 2026

David was communicating and helped all the way with everything needed. HE answer all my questions More

by Alejandro62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
May 04, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad to hear David kept you informed and supported you every step of the way. We truly appreciate your support and look forward to assisting you again!

May 03, 2026

The service was without a doubt, exceptional from the account manager. Very fast and efficient and professional. More

by Robmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Glen Fowler, Lauren Govea
May 04, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad to hear you had an exceptional experience. We’ll be sure to share your feedback with our team. We truly appreciate your support and look forward to assisting you again!

May 01, 2026

Jeremie provided excellent service on our VW Atlas. He communicated with me regularly and helped coordinate with the warranty department. We have dealt with Jeremie multiple times since we have had our More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie Schultz
May 01, 2026 -

North Park Volkswagen responded

Thank you so much for your continued trust in us! We’re glad to hear Jeremie has consistently taken great care of you and your VW Atlas. We’ll be sure to share your kind words with him. We truly appreciate you being part of the North Park Volkswagen family!

May 01, 2026

Andrea was great and communicated promptly with me. She even managed to find me a new engine cover! More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
May 01, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re so pleased to hear Andrea took great care of you and kept you informed every step of the way. We’ll be sure to pass along your kind words to her. We truly appreciate you choosing North Park Volkswagen!

May 01, 2026

Mario was excellent in his interactions; furthermore, he was very clear in everything he said, and we are very happy with Mario and VW. More

by Arjonairving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Fowler
May 01, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share your experience with us! We’re so glad to hear Mario took great care of you and made everything clear and easy throughout the process. He’ll truly appreciate your kind words. We’re grateful to have you as part of the North Park Volkswagen family and hope you enjoy every moment with your VW!

April 30, 2026

Andrew Rosales gave us excellent service and tons of info about the difference in VW models. He was patient and spent a full hour to get the electronics up & working in our new Tiguan. More

by bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Fowler
May 01, 2026 -

North Park Volkswagen responded

We’re so happy to hear Andrew Rosales provided such a helpful and informative experience while guiding you through the different VW models. Taking the time to walk you through your new Tiguan and ensure everything was set up properly is exactly the level of care we strive for. We’ll be sure to share this with Andrew, he’ll truly appreciate it. Enjoy your new Tiguan, and welcome to the North Park Volkswagen family!

April 30, 2026

They got me in for my service without an appointment and my car was ready fast. They have great customer service. They also send you a video of what they did and checked on your car. Will definitely be comi More

by Nydia.r.wickenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
May 01, 2026 -

North Park Volkswagen responded

Thank you so much for sharing your experience! We’re glad we could get you taken care of quickly and make the process easy. It’s great to hear you enjoyed the service video and felt well taken care of throughout your visit. We truly appreciate your support and look forward to seeing you again at North Park Volkswagen!

April 30, 2026

This is the first car buying experience that I have actually somewhat enjoyed (??). I worked with Juan, who was wonderful. I didn't feel like I was speaking to a car salesman- he was more like someone More

by cavila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Serna
Apr 30, 2026 -

North Park Volkswagen responded

Thank you so much for sharing this! We’re especially glad to hear your experience felt different in the best way. Juan truly has a way of making the process feel comfortable and focused on what’s right for you, and we’re thrilled he could help you get into the car you wanted. We’ll be sure to pass along your kind words to him. We appreciate your recommendation and thank you for choosing North Park Volkswagen!

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