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North Park Volkswagen

San Antonio, TX

Overview
Reviews
4.9
1,206 Reviews
Call Dealership (210) 581-1000
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21315 Interstate Highway 10

San Antonio, TX

78257

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Showing 1,206 reviews

April 16, 2026

I had an amazing experience in purchasing my vehicle. Juan was such a great help and such a breath of fresh air. He made it a great experience and was very attentive and listened to everything I wanted. More

by Karina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Serna
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad to hear Juan made your experience such a positive one. We’ll be sure to share your feedback with him. Thank you for choosing North Park Volkswagen, enjoy your new vehicle!

April 16, 2026

I appreciate the no hassle, no pressure way my car purchase and trade was handled. More

by hopee78210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re pleased to hear your purchase and trade-in were handled in a no-hassle, no-pressure way—that’s exactly the experience we aim to provide. We truly appreciate you choosing North Park Volkswagen and hope you’re enjoying your new vehicle!

April 15, 2026

Very professional attentions from the Service advisor (Jason) ,easy appointment scheduling and good service timing from the beginning to the end. thanks. More

by Felipe
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jason (service adviser)
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind feedback! We’re very happy to hear Jason provided professional service and that your experience, from scheduling to completion, was smooth and timely. We truly appreciate you choosing North Park Volkswagen and look forward to assisting you again!

April 14, 2026

As soon as I was walking in I was greeted by Juan Serna, my salesman and felt welcomed. More

by alexa.jordana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Serna, Danny
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for sharing your experience! We’re so glad Juan Serna made you feel welcomed right from the moment you walked in. That first impression means everything, and we’ll be sure to pass along your kind words. We truly appreciate you choosing North Park Volkswagen!

April 11, 2026

Mario our sales guy, Glen the GM, Jerry the sales manager and our finance guy were all so amazing. Super helpful. Walked me through all of my options. I got zero percent interest on a VW Atlas and I couldn’t More

by Melissa R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Espinosa, Jerry (sales mgr) finance guy (so sorry can’t remember his name, but amazing all the same) , Glen Fowler
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you so much for sharing your experience! We’re very pleased to hear Mario, Glen, Jerry, and our finance team took great care of you and made the process smooth and informative. Congratulations on your new VW Atlas! We are grateful to have you as part of the North Park Volkswagen family. Enjoy your new ride!!

April 10, 2026

The staff are very professional, answer your questions and concerns in a promptly manner, and are very helpful. More

by Anna Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie Schultz
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind feedback! We’re glad to hear our team was able to answer your questions promptly and provide helpful service. We truly appreciate you choosing North Park Volkswagen and look forward to assisting you again in the future!

April 10, 2026

Overall excellent experience. Easy to schedule appointment, day and time that was my choice. Service advisor, professional, courteous and knowledgeable. Would highly recommend! More

by wlsbmills2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremery
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad to hear your experience was smooth from scheduling to service. Our team takes pride in being professional, courteous, and knowledgeable, and we truly appreciate your recommendation. Thank you for choosing North Park Volkswagen!

April 10, 2026

Great experience over all, David my service advisor was extremely helpful! I hope he remains my advisor in the future. More

by coxjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 16, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re so glad David provided such helpful service, we’ll be sure to let him know. We appreciate you choosing North Park Volkswagen!

April 10, 2026

Your service manager. Andrea, is wonderful, caring and provides updates. Excellent service given! She ensures the work needed is done properly and discusses the details o More

by menester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea in service
Report | Print
Apr 16, 2026 -

North Park Volkswagen responded

Thank you for taking the time to share your experience, we truly appreciate it! We’re so glad Andrea provided great care and communication, and we’ll be sure to let her know. Thank you for choosing North Park Volkswagen!

April 09, 2026

Juan was great, gave me all the info I needed. Would recommend him to anyone! More

by REAGANCABE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Govea
Report | Print
Apr 21, 2026 -

North Park Volkswagen responded

Thank you for your kind words! We’re glad to hear Juan provided all the information you needed and made your experience a great one. We truly appreciate your recommendation and thank you for choosing North Park Volkswagen!

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