North Point Volvo Cars

This dealership has always exceeded my expectations. Their quality work and the courtesy of their representative goes consistently above and beyond. I have used other dealership in Georgia and in other Their quality work and the courtesy of their representative goes consistently above and beyond. I have used other dealership in Georgia and in other states and they are the best. Marcus, one of the service representative is so professional, knowledgeable and pleasant that I want to return to this dealership, just to be able to work with him. Wonderful service and quality! Well done again and again! Thank you! More

Great experience with Anthony Jones guiding me each step of the way. He was a tremendous help with the purchase selection, trade, and financing end. of the way. He was a tremendous help with the purchase selection, trade, and financing end. More

I was called on the way to Atlanta and she said the car sold, and she told me they would take the car off the internet. Four (4) days later the car still on the internet...Imagine that!....Can we ALL say " sold, and she told me they would take the car off the internet. Four (4) days later the car still on the internet...Imagine that!....Can we ALL say "bait and switch?"....Yes, yes we can....(let me add, that I had to finish questions on this survey that I never got that far along to see what would have happened, like financing, we never got that far, and final price, huh, it's their price or no deal, not even the price of doing 300 miles to pick this vehicle up, enough.) Straight sell, no trade-in. More

Very responsive, good buying experience and no bullying. Was pleasure to work with Tony and Anthony Was pleasure to work with Tony and Anthony More

I had several calls from them but I had seen that the vehicle I ask about had been in several accidents so I wasn't interested anymore but the dealership did their part well. Very Good response vehicle I ask about had been in several accidents so I wasn't interested anymore but the dealership did their part well. Very Good response More

Easy sales process but 6 weeks later still cannot register the car bc dealership hasn’t done it’s job. We’ve called repeatedly. Salesman won’t take or return our calls. Finance mgr has been no help t register the car bc dealership hasn’t done it’s job. We’ve called repeatedly. Salesman won’t take or return our calls. Finance mgr has been no help thus far. More

Years of excellent service! My family has 3 Volvo's and we would never take them anywhere but North Point Volvo! Their service department is second to none and I have never seen My family has 3 Volvo's and we would never take them anywhere but North Point Volvo! Their service department is second to none and I have never seen a more honest, fairly priced, and enjoyable group of people in all my years of driving! Once you go there you will never go back to another Volvo dealer! More

WORST CUSTOMER SERVICE! I have owned Vovlos many years ago and was a big fan of this brand. I bought an XC90 from Northpoint a year ago and quickly learned that today's produ I have owned Vovlos many years ago and was a big fan of this brand. I bought an XC90 from Northpoint a year ago and quickly learned that today's product does not remote resemble the old Volvos in terms of workmanship, quality, and performance. After my first experience with Northpoint's service department, I was so disappointed in them that I immediately went straight to Nalley Lexus and traded my Volvo for a new Lexus. Obviously, this was not an ideal time to trade but I truly feel that I avoided several years of pain in heartache in dealing with a company that definitely does not care about their customers after the sale has been completed. More

Unbelievable Experience!!! I couldn’t be happier buying a car from North Point Volvo!! This is now my third car I have bought through them and every time I feel like it’s a fai I couldn’t be happier buying a car from North Point Volvo!! This is now my third car I have bought through them and every time I feel like it’s a fair and honest deal. Not only that, but Anthony Jones has been my salesman each time. He is professional, sincere, honest, and perfectly hospitable. He always follows up on the purchase and he makes time to check in and say hello when I’m there getting maintenance done. He has always found a way to get me into the best possible car in my price range....always! Drew and David make the financing part easy to do, too. Definitely a shout out to them!! They explained anything I had a question about. I don’t think I’ll ever buy a car from anywhere else! By the way, the remodel of the dealership is incredible. It’s a leek, spacious, there is coffee and sodas, television, business work space, kids playground and comfortable to wait in for your car to get fast service. It service and honesty like this that makes me not question where I’ll get my next car from. Thank you for making every time I go there be an easy, fair and totally exciting experience!! More

Beware You decide. I won’t go back. Took car in for 30k service and couple of issues. Waited in town 7 hours for call that car was ready. Finally called them You decide. I won’t go back. Took car in for 30k service and couple of issues. Waited in town 7 hours for call that car was ready. Finally called them. They had done NOTHING. They were waiting for a call from Volvo regarding one issue, and simply didn’t go ahead and do anything else. They had no intention of doing anything, and left me waiting around assuming they were actually getting at least the oil change done. This apparently is their normal approach. Totally ridiculous and disrespectful. So beware when you take your car in. They may not actually get anything done, even something as basic as an oil change. More