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North Point Volvo Cars

Alpharetta, GA

Overview
Reviews
Vehicles
4.6
134 Reviews
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1570 Mansell Rd

Alpharetta, GA

30009

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Showing 134 reviews

December 03, 2025

The service department is great especially Joseph. He is always fair and keeps you posted More

by Gpo1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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December 03, 2025

Always prompt and professional. They did an excellent job of keeping me informed great communication and customer service. More

by sherrylambert1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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December 03, 2025

Great service with friendly and professional staff. It is a Very clean facility. Clear communication and exceeded my expectations More

by Kkops
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sisco
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December 01, 2025

Service experience is second to none - Marcus is an absolute professional. The front end experience is not as good- the dealership wouldn't put a trade figure on a Volvo - their reason was - "Hybrids More

by pboliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus
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Dec 03, 2025 -

North Point Volvo Cars responded

Hello, Thank you for leaving us a review. We are thrilled to hear you had a positive experience with Marcus and our service department. We appreciate your feedback regarding our trade-in process and for giving us the opportunity to improve moving forward. If you have any additional concerns or needs, please do not hesitate to reach out to us. We are always happy to help.

November 29, 2025

I always use NP Volvo for service. Joseph has been my service advisor several times. Always an excellent experience. I always feel as though I've been treated fairly. More

by captainmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Charlesworth
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Dec 02, 2025 -

North Point Volvo Cars responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at North Point Volvo. We can't wait to see you again, have a great day.

November 27, 2025

Not sure I would keep this Volvo, my second EV from this Brand, if it were not for Northpoint Volvo. The service department there models the best: courteous, professional, helpful, and customer advocates. More

by david.j.santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Garret
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Nov 29, 2025 -

North Point Volvo Cars responded

David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Point Volvo. We can't wait to see you again, have a great day.

November 23, 2025

Rick was great to work with! ! Super knowledgeable. His customer service is top notch. Also, Joesph in service, same as above! Highly recommend. More

by Harrisamy361
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
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Nov 28, 2025 -

North Point Volvo Cars responded

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 23, 2025

Marcus and Matt are two of my favorite people in the world! They always take care of me, and I always have excellent service at North Point Volvo. More

by Sam J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Marcus
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Nov 28, 2025 -

North Point Volvo Cars responded

Sam, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 19, 2025

Joseph is amazing, he tried his best to help me in timely manner. I really appreciate it! More

by Fitchsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 22, 2025 -

North Point Volvo Cars responded

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

November 14, 2025

Daniel delivered a fast and efficient purchase experience. It will certainly be a memorable one. Well done! More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Saez
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Nov 18, 2025 -

North Point Volvo Cars responded

Andrew, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

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