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Northampton Volkswagen

Northampton, MA

4.6
907 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 907 reviews

May 31, 2022

Great staff. Super helpful and easy going. Sal was a pleasure to work with and my family has purchased three cars from him. More

by Alyssaa5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
May 31, 2022 -

Northampton Volkswagen responded

This is the kind of feedback we love seeing. Thanks so much for being a fan of Sal and we look forward to seeing you at Northampton Volkswagen again next time. Enjoy the new ride!

May 26, 2022

Aimee, my service representative, made sure everything that was scheduled to take place on my vehicle was finished to the highest degree possible. This was despite of the fact that the service department More

by NealS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 27, 2022 -

Northampton Volkswagen responded

Neal - Customer satisfaction is our priority so we are delighted to see this feedback. Thank you for posting about your service experience at Northampton Volkswagen and giving a shout-out to Aimee! We are grateful for your support.

May 25, 2022

Accommodating, exemplary and expedient service despite the vehicle being extremely high milage. Thank you Aimee! More

by it.stair@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 25, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Aimee. Drive safely, and we hope to see you back at Northampton Volkswagen!

May 20, 2022

My 2011 Tiguan needed a new gasket cover as oil was leaking. There appears to be a shortage in available technicians to do complex work, but I got a free loaner car and excellent communication througho More

by Suzerm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 23, 2022 -

Northampton Volkswagen responded

Thank you for your five stars! We appreciate your patience here and are delighted that you're satisfied with our service. Safe driving this week and beyond! - Northampton Volkswagen team

May 17, 2022

Aimee from the service department was great, she clearly explained what the car needed for it’s periodic service and gave an estimate of when the work would be completed. When checking out she said “If you More

by Billbd10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee McDermott
May 18, 2022 -

Northampton Volkswagen responded

We will certainly let Aimee know you appreciated all the help. Thanks so much for taking the time to give us a shoutout and we look forward to assisting with your service needs again next time! - Northampton Volkswagen

April 30, 2022

They were able to find a gently used car that fit my family's needs and it was clean and in good shape. More

by aliawoofenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
May 02, 2022 -

Northampton Volkswagen responded

We are very glad to hear that our team helped you find a great vehicle for you and your family. Thank you for trusting Northampton Volkswagen with this purchase! We wish you safe and happy driving.

April 30, 2022

Excellent sales team, located the car I wanted and delivered it to my house with no cost. Sal and Chris helped me throughout the process. Thanks More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek, Christopher Patrick
May 02, 2022 -

Northampton Volkswagen responded

Will, we are thrilled that Sal and Chris helped you get the car you wanted! Thank you for trusting Northampton Volkswagen with your business and for taking the time to leave a review. Safe travels ahead!

April 30, 2022

I truly appreciate their perseverance, follow up process was flawless. No pressure at all. Sal helped us finalize the process. Thank you everyone! More

by J&M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
May 02, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We appreciate your support and will be sure to pass on the kind feedback to Sal. Safe travels! - The Northampton Volkswagen team

March 31, 2022

It was one of the best new car buying experience my wife and I have ever had . Our sales person Sal was quite helpful . He made it so easy and zero pressure . He also knew all about the car and went thru i More

by T Arty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Mar 31, 2022 -

Northampton Volkswagen responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Sal and the Northampton Volkswagen team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

I absolutely recommend this place to anyone in the market for a new vehicle. Typically the buying process is a major hassle and I avoid it like the plague but purchasing a new car here was extremely easy! I More

by Elivc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Akozbek
Mar 31, 2022 -

Northampton Volkswagen responded

Congratulations on your Volkswagen Atlas Cross Sport! We are so happy to hear that Sal helped you drive home from Northampton Volkswagen in exactly the right vehicle for you. Thank you for trusting us with your business and rating us five stars!

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