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Northampton Volkswagen
Northampton, MA
916 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 27, 2021
Very satisfied with the service, Sal is very professional and knowledgeable about the market and the quality of Volkswagen. Very respectful and patient! I will totally recommend him and knowledgeable about the market and the quality of Volkswagen. Very respectful and patient! I will totally recommend him More
by Jackie
Employees Worked With
Sal Akozbek
September 29, 2021
During times of Covid times are tough. The dealership was very understaffed for a while. My parts were also on back order for a few months. I appreciate Aimee doing the best she could to get me my car back d very understaffed for a while. My parts were also on back order for a few months. I appreciate Aimee doing the best she could to get me my car back during these hard times. She was very professional and kept her professionalism especially when I got frustrated. Thank you very More
by Jose Perez
Employees Worked With
Aimee McDermott
September 27, 2021
Moe at Northampton VW was great to do business with, was friendly, and made promises he could keep. My experience at the dealer was professional, quick, and simple. Thanks guys! friendly, and made promises he could keep. My experience at the dealer was professional, quick, and simple. Thanks guys! More
by Averycole
Employees Worked With
Moe Baghdadi
September 04, 2021
Sal was very friendly and was able to quickly get me a car I wanted. He was very helpful with the process and helped me fix things with my insurance. car I wanted. He was very helpful with the process and helped me fix things with my insurance. More
by Dante Warring
Employees Worked With
Sal Akozbek
August 15, 2021
Very accommodating dealership. They let me take paperwork home overnight—were responsive to questions — and very product knowledgeable (especially regarding EV's. I have no complaints — felt that they were v home overnight—were responsive to questions — and very product knowledgeable (especially regarding EV's. I have no complaints — felt that they were very upfront and honest. I can easily recommend them. More
by jgood
Employees Worked With
Sal Akozbek, Sami Suarez
August 12, 2021
I was impressed from start to finish. I submitted an online inquiry and immediately was contacted through text message (my preferred method) to set up an appointment. I went in at 12:30, Sal immediate online inquiry and immediately was contacted through text message (my preferred method) to set up an appointment. I went in at 12:30, Sal immediately greeted me with the car all ready for me to take out for a test drive. I mentioned that I was also interested in a different color and trim and while I was out he went and got that one ready as well. Once I decided which one was for me, we went through the credit process where I met up with Chris. He was very kind and helpful and made things quick and easy even with a lot of papers to sign. Sal informed me my car would be ready at 4 and sure enough it was with a full tank of gas too. From there I met up with Sami who was so helpful in explaining all the new technology the Tiguan SEL came with. I probably won't remember it all, but I know if I called she would be able to help me in an instant. Overall this was one of the most seamless car transactions I have been involved in - a 3.5 hour process from pulling into the parking lot in my Passat to driving off the lot in the Tiguan. More
by lb2784
Employees Worked With
Sal Akozbek, Sami Suarez, Christopher Patrick
