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Northampton Volkswagen
Northampton, MA
916 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 916 reviews
January 25, 2021
Lyndsay Travis in the Service Center is wonderful....very helpful whenever I have brought the car in (which I just bought a couple of months ago). She has gone out of her way to be accomodating. Northampt helpful whenever I have brought the car in (which I just bought a couple of months ago). She has gone out of her way to be accomodating. Northampton Volkwagen is lucky to have her! More
by alpacachase
Verified CustomerEmployees Worked With
Lyndsay Travis
January 19, 2021
I purchased a 2019 Anteon VW at Northampton Volkswagen. I found some minor blemishes which needed to be touched up. Melanie Zoelck, customer service representative of Tommy Car Auto Group, responded quic I found some minor blemishes which needed to be touched up. Melanie Zoelck, customer service representative of Tommy Car Auto Group, responded quickly to my concerns. She directed me to TommyCar Collision center where Brice Hedrrick touched up the blemishes and my 2019 Anteon has that sparkle brand new look. I am loving my new drive. Thank you, Melanie and Brice. More
by Laura
Employees Worked With
Melanie Zoelck, Melissa Thomas, Joe Klundt
January 19, 2021
Best dealership in the area . Ben thanks again ! Melanie was fantastic to work with, she is very knowledgeable, and has great patience. Thanks to all ! was fantastic to work with, she is very knowledgeable, and has great patience. Thanks to all ! More
by ZDAWGBUD1
Employees Worked With
Melanie Zoelck, Ben Davis
January 15, 2021
Absolutely love Northampton Volkswagen! Best dealership ever! They go WAY beyond in getting the deal done! I had extra Circumstances in my approval amd no where else could get me approved but like a rea ever! They go WAY beyond in getting the deal done! I had extra Circumstances in my approval amd no where else could get me approved but like a ready credit place... well Northampton Volkswagen got me approved from Volkswagen credit and I am now driving a brand new GTI More
by SOULIGNITOR
Employees Worked With
Randal Labelle, Linda Howe, Melanie Zoelck, Omar Ali, JJ Brown, Aimee McDermott, Melissa Thomas, Ben Davis, John Perez, Joe Klundt
December 31, 2020
We are so happy with how easy it was to buy our new car yesterday! Alexandra could not have been nicer and more patient! She was knowledgeable and made us laugh along the way. We are on our second VW from yesterday! Alexandra could not have been nicer and more patient! She was knowledgeable and made us laugh along the way. We are on our second VW from Northampton VW because of service like this and we previously had 2 Nissan’s from Northampton Nissan. We love the Tommy Car group and it’s loyalty program. You are the only team that was so flexible with Covid. It shows that you care and understand. We had quite the unusual issue with our Tiguan an the service team could not have been better. So we will keep coming back! So thank you, Alexandra and everyone who got us into a safe new car so quickly! More
by Gina K
Employees Worked With
Alexandra
December 31, 2020
I just picked up my Arteon Volkswagen from Northampton Volkswagen. Melissa and Steve were professional and outstanding. Melissa took the time to go over new technology. Volkswagen. Melissa and Steve were professional and outstanding. Melissa took the time to go over new technology. More
by Laura
Employees Worked With
Melissa Thomas
December 31, 2020
Melissa is great salesperson so kind hearted she knew how to answer my questions this is my first car so I didn’t really know anything so she really helped me to answer my questions this is my first car so I didn’t really know anything so she really helped me More
by Famalam54321
Employees Worked With
Melissa Thomas
December 31, 2020
I came to Volkswagen looking to buy a used car! Wasn’t totally sure what I wanted. I was greeted by Melissa and she was extremely helpful. Very professional and kind. Would highly recommend to anyone look totally sure what I wanted. I was greeted by Melissa and she was extremely helpful. Very professional and kind. Would highly recommend to anyone looking to buy or lease a new or used car! More
by c6664322
Employees Worked With
Melissa Thomas
December 31, 2020
Mellissa is a Great person to work with so nice and explained everything and answered all my questions would recommend her to anyone who is looking for a car explained everything and answered all my questions would recommend her to anyone who is looking for a car More
by L1234567
Employees Worked With
Melissa Thomas
