Northampton Volkswagen

Buying vs. Sellling Omar Ali didn't try to sell me a car; he helped me buy one. That was the biggest difference between him and any salesman in any car dealership I've ev Omar Ali didn't try to sell me a car; he helped me buy one. That was the biggest difference between him and any salesman in any car dealership I've ever encountered. He has my highest recommendation, and it is without qualification of any kind. More

5 star customer service! Northampton Volkswagen is 5 star customer service in sales as well as the service dept. I purchased my Volkswagen Beetle from Northampton Volkswagen Northampton Volkswagen is 5 star customer service in sales as well as the service dept. I purchased my Volkswagen Beetle from Northampton Volkswagen and would recommend the dealership to my family and friends. Thank you Northampton Volkswagen! More

Top grade service advisors Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to know. Plus they are happy, nice people who love what they do - and like their customers. More

Great trade in experience! I traded my GTI S for an ES, Omar made sure that I understood the SE's added content and we negotiated a great deal. I was able to drive it home withi I traded my GTI S for an ES, Omar made sure that I understood the SE's added content and we negotiated a great deal. I was able to drive it home within a few hours on a Saturday. Melanie wrapped up the process by helping me link my iPhone, set radio stations and Sirius, and explaining the new operating features. She really knows the details! All in all, a very easy, open and quick process. Northampton Volkswagen makes it easy to be a repeat customer. I am now 3 for 3. More

Great Experience Very friendly atmosphere, I would recommend anyone who's looking for a car stop on it to see Elvis. Elvis kept me in the loop the entire car buying pr Very friendly atmosphere, I would recommend anyone who's looking for a car stop on it to see Elvis. Elvis kept me in the loop the entire car buying process, highly satisfied with my experience at Northampton Volkswagen More

purchasing my leased car I came for an oil change and wanted to know how to buy my leased car. they showed me how and now I own it! I came for an oil change and wanted to know how to buy my leased car. they showed me how and now I own it! More

Great Service I have worked with VW of Northampton for several years. As far as service goes, Amber is very informative and easy to work with. She seems engaged an I have worked with VW of Northampton for several years. As far as service goes, Amber is very informative and easy to work with. She seems engaged and eager to make things go smoothly. That is very much appreciated since Car issues can be stressful to begin with. More

Up front and fair Sean, Jason and Greg are a great team. No one tried to up sell me. Everyone gave good advice and they were upfront and clear about options and alterna Sean, Jason and Greg are a great team. No one tried to up sell me. Everyone gave good advice and they were upfront and clear about options and alternatives. I feel like I got a great price (as evidenced by the fact that another dealer couldn't match it) and then, they went above and beyond that with a better deal on financing and met me half way on an option. Glad I made the choice to try them. They treated me better than a dealership I have been loyal to for more than a decade and a bank I have dealt with for five years. More

Elvis was awesome I so appreciated the great service I got from Elvis. He was very responsive to all my questions and requests - supportive throughout my entire experie I so appreciated the great service I got from Elvis. He was very responsive to all my questions and requests - supportive throughout my entire experience. He was truly a pleasure to work with. Elvis really went the extra mile to make sure I was able to move through each step of the purchase process smoothly. I wouldn't hesitate to recommend his service to anyone. I liked him so much I named my new car "Elvis" in his honor! More

Garret Erwin My experience was excellent. Everything was explained. The salesperson and staff answered all questions. They bent over backwards to give me a very pl My experience was excellent. Everything was explained. The salesperson and staff answered all questions. They bent over backwards to give me a very pleasant experience in buying one of their beautiful cars. Just to joke a little bit, cars are too expensive ha ha. More