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Northampton Volkswagen

Northampton, MA

4.6
911 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 911 reviews

January 27, 2017

Great Experience at Northampton VW I had an excellent experience with this dealership. The salesman was responsive and focused on helping me get the car I wanted. I appreciate not feeli More

by jsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Zapponi, Keith Natale
Feb 13, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback! We hope you are enjoying your new car and look forward to welcoming you back for your first service! Thank you for choosing Northampton Volkswagen.

January 26, 2017

Fantanstic I am very happy that I made the choice of going to Northampton Volkswagen to buy my new car. Amber and Chris Patrick where a god send. Thanks you, R More

by rhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Patrick, Amber Riopelle
Feb 13, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback! We hope you are enjoying your car and look forward to welcoming you back for your service. Stay safe this winter and thank you for choosing Northampton Volkswagen!

January 24, 2017

Great experience Working with Elvis was a real pleasure. He found me the vehicle that fit my wish list and price range. He was knowledgeable and personable. More

by BillS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Myron Callender II, Elvis Cangieter
Jan 25, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we're glad you enjoyed your experience with us and look forward to welcoming you back for servicing! Thank your for choosing Northampton Volkswagen!

January 10, 2017

A+ experience. In my most recent car-shopping experience, I had been at nearly a dozen dealerships in the Valley. My impression of Amber and the rest of the staff a More

by Chris Grazioso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews, Amber Riopelle
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your kind words and your business, we were glad to be able to provide you with an excellent purchasing experience and look forward to welcoming you back for your first service. Thank you for choosing Northampton Volkswagen!

January 08, 2017

Got personal service Everyone went out of their way to make sure I got what I wanted. No hidden charges or fine print. Would recommend to anyone that wants an easy car bu More

by Geno Eriquezzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Ross LeBlanc
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you for your feedback, we are glad we were able to provide you with a tailored and personal service and look forward to welcoming you back for your first service. We hope you enjoy your car!

December 31, 2016

Car Buying Heaven! I want to give a big Thank You to the folks at Northampton Volkswagen! My salesperson Keith, Gm. Fred, FM. Chris all went out of their way to help me More

by LennyY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross LeBlanc, Keith Natale
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your kind words, we really appreciate it. We are very happy that we made your purchase experience such a pleasant one and look forward to welcoming you back for your first service. Thank you for choosing Northampton Volkswagen!

December 30, 2016

At the night Jetta life I just bought a brand new Jetta from omar, not one single problem, it quick and easy thanks Northampton Vw and if you need a car go see omar. More

by Dantheman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ali
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are glad you had a quick and easy purchasing experience and look forward to welcoming you back for your first service. Thank you for choosing Northampton Volkswagen!

December 23, 2016

Resolving issues I was billed by VW Credit for over mileage on my 2014 Jetta. However, Northampton VW had taken the car in trade. I no longer owned it. I was not inf More

by judy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Frederick Nassiff
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad we were able to resolve your VW Credit issues for you and look forward to being of assistance to you in the future. Thank you for choosing Northampton Volkswagen!

December 22, 2016

Easy. Employees go out of their way to help. my salesperson came in on her day off to finalize my new car purchase. Everyone from the receptionist to the people in the service department was fr More

by sportwagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Nelson, Heather Zapponi, Amber Riopelle
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback on your purchasing experience, we hope you enjoy your new car and look forward to welcoming you back for your first service. Thank you for choosing Northampton Volkswagen!

December 11, 2016

An excellent experience! I've had my '06 Jetta serviced here since the dealership opened, but this is my first time buying a car here. Great experience! I took advantage of a More

by TurboToad!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Cosenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in finance, Shawn Andrews, Keith Natale
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your kind words, we are glad you had an amazing experience with us and hope you enjoy your new Jetta. We look forward to welcoming you back for your first service and look forward to being of assistance to you in the future!

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