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Northampton Volkswagen

Northampton, MA

4.6
915 Reviews

361 King Street

Northampton, MA

01060

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Showing 915 reviews

March 05, 2017

Replacing our totaled jetta My husband and I leased a 2017 Jetta at the end of last year. Unfortunately my husband crashed and totaled it just a few months later. Luckily he was More

by heheitserika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Riopelle
Mar 08, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback and your kind words. We are glad your husband is safe and sound and that we were able to help you get into a new car. Enjoy it and we look forward to welcoming you back!

February 25, 2017

Amazing Sales & Manager & overall excellent experience! Jason was a great salesperson to work with along with the manager on that day. It was presidents day weekend and they were busy but we never felt rush More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Mar 01, 2017 -

Northampton Volkswagen responded

Thank you so much for you feedback. As we were trying to get the vehicle back to you as possible we did not wash it, but we would be happy to fill it for you and detail it when you are next in the area. We hope you enjoy your new car!

February 13, 2017

A great long-term relationship I drive upward of 30K miles/year for work. A real, honest, sincere relationship with a dealership is what I need. I recently purchased my third vehicl More

by tfisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris - finance, Omar Ali, Ross LeBlanc, Keith Natale
Feb 13, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, we are glad you are happy with us and are very grateful for your kind recommendation. We hope you will enjoy your new car and please stay safe this winter! Thank you for being such a loyal customer!

February 01, 2017

Brand new Passat Bought a new Passat well not new but a preowned one still new to me omar sold me it cool dude will be back for a new car for my kids cheers More

by Vwlifenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ali
Feb 13, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback, enjoy your car and stay safe this winter! Thank you for choosing Northampton Volkswagen.

January 27, 2017

Great Experience at Northampton VW I had an excellent experience with this dealership. The salesman was responsive and focused on helping me get the car I wanted. I appreciate not feeli More

by jsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Zapponi, Keith Natale
Feb 13, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback! We hope you are enjoying your new car and look forward to welcoming you back for your first service! Thank you for choosing Northampton Volkswagen.

January 26, 2017

Fantanstic I am very happy that I made the choice of going to Northampton Volkswagen to buy my new car. Amber and Chris Patrick where a god send. Thanks you, R More

by rhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Patrick, Amber Riopelle
Feb 13, 2017 -

Northampton Volkswagen responded

Thank you very much for your feedback! We hope you are enjoying your car and look forward to welcoming you back for your service. Stay safe this winter and thank you for choosing Northampton Volkswagen!

January 24, 2017

Great experience Working with Elvis was a real pleasure. He found me the vehicle that fit my wish list and price range. He was knowledgeable and personable. More

by BillS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Myron Callender II, Elvis Cangieter
Jan 25, 2017 -

Northampton Volkswagen responded

Thank you so much for your feedback, we're glad you enjoyed your experience with us and look forward to welcoming you back for servicing! Thank your for choosing Northampton Volkswagen!

January 10, 2017

A+ experience. In my most recent car-shopping experience, I had been at nearly a dozen dealerships in the Valley. My impression of Amber and the rest of the staff a More

by Chris Grazioso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews, Amber Riopelle
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your kind words and your business, we were glad to be able to provide you with an excellent purchasing experience and look forward to welcoming you back for your first service. Thank you for choosing Northampton Volkswagen!

January 08, 2017

Got personal service Everyone went out of their way to make sure I got what I wanted. No hidden charges or fine print. Would recommend to anyone that wants an easy car bu More

by Geno Eriquezzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Ross LeBlanc
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you for your feedback, we are glad we were able to provide you with a tailored and personal service and look forward to welcoming you back for your first service. We hope you enjoy your car!

December 31, 2016

Car Buying Heaven! I want to give a big Thank You to the folks at Northampton Volkswagen! My salesperson Keith, Gm. Fred, FM. Chris all went out of their way to help me More

by LennyY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross LeBlanc, Keith Natale
Jan 23, 2017 -

Northampton Volkswagen responded

Thank you so much for your kind words, we really appreciate it. We are very happy that we made your purchase experience such a pleasant one and look forward to welcoming you back for your first service. Thank you for choosing Northampton Volkswagen!

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