Northampton Volkswagen
Northampton, MA
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Replacing our totaled jetta My husband and I leased a 2017 Jetta at the end of last year. Unfortunately my husband crashed and totaled it just a few months later. Luckily he was My husband and I leased a 2017 Jetta at the end of last year. Unfortunately my husband crashed and totaled it just a few months later. Luckily he was okay. We returned to Northampton Volkswagen to lease another. Amber was glad to see us but understanding of the circumstances. She had us in a new car just the same as previous driving of the lot, taking it home in less than a week. The employees are so friendly and helpful. I will forever love Volkswagen for keeping my husband safe and Northampton Volkswagen for taking care of us time and time again More
Amazing Sales & Manager & overall excellent experience! Jason was a great salesperson to work with along with the manager on that day. It was presidents day weekend and they were busy but we never felt rush Jason was a great salesperson to work with along with the manager on that day. It was presidents day weekend and they were busy but we never felt rushed! I absolutely love my new VW ! The only complaints come after..we found a few dents in the hood..which they offered to take care of..the rental was over an hour later then they said & we had to return the rental with full tank but the gas used in my car was not returned.. just seemed unfair..could also see the marks in the dirt on the hood where they pulled the dents out... overall good experience (especially the "before") just wished it was a little easier since it's a special thing for us to have a brand new car for the first time!! Overall .. all the employees made what could've been a stressful day buying a brand new car for the first time, I really great experience! We will be definitely be going back and recommending to others! More
A great long-term relationship I drive upward of 30K miles/year for work. A real, honest, sincere relationship with a dealership is what I need. I recently purchased my third vehicl I drive upward of 30K miles/year for work. A real, honest, sincere relationship with a dealership is what I need. I recently purchased my third vehicle in just over three years from Northampton Volkswagen. They are attentive to my needs, fair and actually fun to work with. The service department is top-notch, providing a 21st century experience - texting me a video of my vehicle inspection and reminding me to address normal wear and tear. I highly recommend this dealership for anyone looking to build a great relationship #northamptonvw More
Brand new Passat Bought a new Passat well not new but a preowned one still new to me omar sold me it cool dude will be back for a new car for my kids cheers Bought a new Passat well not new but a preowned one still new to me omar sold me it cool dude will be back for a new car for my kids cheers More
Great Experience at Northampton VW I had an excellent experience with this dealership. The salesman was responsive and focused on helping me get the car I wanted. I appreciate not feeli I had an excellent experience with this dealership. The salesman was responsive and focused on helping me get the car I wanted. I appreciate not feeling hustled as a customer. The internet technician was patient and helpful in supporting my learning about the car's features. Finance was straight forward and clear. In the past, with a previous VW, I had excellent service. More
Fantanstic I am very happy that I made the choice of going to Northampton Volkswagen to buy my new car. Amber and Chris Patrick where a god send. Thanks you, R I am very happy that I made the choice of going to Northampton Volkswagen to buy my new car. Amber and Chris Patrick where a god send. Thanks you, Robin More
Great experience Working with Elvis was a real pleasure. He found me the vehicle that fit my wish list and price range. He was knowledgeable and personable. Working with Elvis was a real pleasure. He found me the vehicle that fit my wish list and price range. He was knowledgeable and personable. More
A+ experience. In my most recent car-shopping experience, I had been at nearly a dozen dealerships in the Valley. My impression of Amber and the rest of the staff a In my most recent car-shopping experience, I had been at nearly a dozen dealerships in the Valley. My impression of Amber and the rest of the staff at Northampton VW is head and shoulders above any other that I came across in this process. Great communication and incredibly accommodating. More
Got personal service Everyone went out of their way to make sure I got what I wanted. No hidden charges or fine print. Would recommend to anyone that wants an easy car bu Everyone went out of their way to make sure I got what I wanted. No hidden charges or fine print. Would recommend to anyone that wants an easy car buying experience. More
Car Buying Heaven! I want to give a big Thank You to the folks at Northampton Volkswagen! My salesperson Keith, Gm. Fred, FM. Chris all went out of their way to help me I want to give a big Thank You to the folks at Northampton Volkswagen! My salesperson Keith, Gm. Fred, FM. Chris all went out of their way to help me with my car purchase in a friendly- non stressful way that I really appreciated. The Parts and Service department personnel also deserve recognition! It was the Best car buying experience I have had (And I have had many) So if your looking for a car I highly recommend that you stop by Northampton Volkswagen- They will treat you right! More





