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Northampton Volkswagen

Northampton, MA

4.6
907 Reviews
Visit us and test drive a new or used Volkswagen in Northampton at Northampton Volkswagen. Our Volkswagen dealership always has a wide selection and low prices. We've served hundreds of customers from Hadley MA, Amherst MA, Holyoke and Chicopee.
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361 King Street

Northampton, MA

01060

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Showing 907 reviews

May 25, 2016

Very friendly - helped me trade up to a GTI I purchased a VW Golf TSI last year in the summer and unfortunately the car seemed to have some problems - all covered under warranty but problems nev More

by Sbradley9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
May 25, 2016 -

Northampton Volkswagen responded

Glad we could help you out and get you into a nicer car! We're happy you were pleased with your experience with the VW team. Enjoy the car and as they like to say at VW keep driving :-)

May 23, 2016

Very easy experience and helpful staff Everyone was super helpful and made our vehicle purchasing experience a pleasant one. We are ooking forward to seeing them again for the next vehicle! More

by jr&k
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Melanie Zoelck, Shawn Andrews, Richard Agin
May 24, 2016 -

Northampton Volkswagen responded

Thank you so much on behalf of the team at Northampton VW, we hope you enjoy your new car and we also look forward to seeing you again when it comes time to get your next vehicle. Have a great day!

May 22, 2016

Buying a vehicle I went to Northampton VW to buy...Angel was the best! Found what I wanted and helped me set up everything I needed. Thank U all! More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel, Richard Agin
May 23, 2016 -

Northampton Volkswagen responded

Hi Dee, thanks so much for your feedback, enjoy the car!

May 21, 2016

Lease trade out I came in to trade out my 2013 Volkswagen Jetta. Throughout my visit I dealt with Shawn, Omar, and Eddie. Each , were very accommodating and explained More

by verne39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ali
May 23, 2016 -

Northampton Volkswagen responded

Thanks so much for your feedback, glad to hear everything went well for you! Thank you and as they say at VW, keep driving :-)

May 17, 2016

I had a great experience. One of the smoothest transactions This was one of the most easiest car buying experiences I have ever had. Waited awhile to pick up my car which I guess is normal, but wished that proc More

by Melissa Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cote
May 23, 2016 -

Northampton Volkswagen responded

Dear Melissa, thank you so much for your feedback, it is very much appreciated! Enjoy the car :-)

May 14, 2016

Good deal Jason and Shawn worked to get me the car I wanted. They were friendly, accommodating, communicated enough but not too much, no hard sell. And they got More

by Noah Elkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Shawn Andrews
May 23, 2016 -

Northampton Volkswagen responded

Dear Noah, thank you so much for your feedback! It is very much appreciated, hope you enjoy the car!

May 05, 2016

Early lease trade I was in a situation with my lease that would cost me thousands had I kept the lease until the end- (over miles)- Paul and Eddie got me into a great T More

by Toguan13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie!!, Michael Cote, Shawn Andrews
May 12, 2016 -

Northampton Volkswagen responded

Thank you for your feedback!

May 04, 2016

Melanie zoelck loves VW! Having purchased a car every two years for the last 10-12 years, Melanie Zoelck has made my GTI purchase hassle free. She is super knowledgable and pa More

by Powder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Paquette, Eddie Almadovar, Melanie Zoelck
May 12, 2016 -

Northampton Volkswagen responded

Thank you for your feedback!

May 02, 2016

Great Experience Very personable, polite and caring. Gerson is very reliable and good at following up. A person you can and should trust with your next auto purchase More

by DeeBro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Alfaro
May 12, 2016 -

Northampton Volkswagen responded

Thank you for your feedback!

May 02, 2016

Jason worked to make the deal happen Jason went the extra mile for me. The dealership was customer-frientdy in its pricing and fair overall. I like to judge a dealership by its back ser More

by used_car_customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie the manager, Jason LeClair, Shawn Andrews
May 12, 2016 -

Northampton Volkswagen responded

Thank you for your feedback!

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