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Northampton Volkswagen

Northampton, MA

4.6
915 Reviews

361 King Street

Northampton, MA

01060

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Showing 915 reviews

July 22, 2016

Good Teamwork After striking out on two previous attempts with other sales people and managers I finally found my way to Paul. He was very personable and I definite More

by VWbuyerGreenfield
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Bansfield
Jul 23, 2016 -

Northampton Volkswagen responded

Thank you for your feedback! We are committed to getting our customers what they want and we are glad with teamwork we managed to do exactly that for you. Thank you so much for your kind words, I'm sure everyone will appreciate them very much. We hope you enjoy your car and as they like to say at VW keep driving!

July 13, 2016

" FANTASIC EXPERIENCE" Paul "Bear" was a great salesman to work with very honest knowledgeable help us find the right car to go home in. With negative equity in my vehicle a More

by Michael / Debbie 41years
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Cosenzi, Melanie Zoelck, Shawn Andrews, Paul Finley, Gregory Bansfield, Myron Callender II
Jul 23, 2016 -

Northampton Volkswagen responded

Dear Debbie and Michael, thank you so much for your kind words, it was a pleasure working with you and meeting you and we hope you enjoy your new car and have a great time with it. We are extremely happy that had a fantastic experience and want you to know that we look forward to seeing you back and are always here to answer any and all questions and offer assistance. Until we see you again, as they like to say at VW keep driving!

June 30, 2016

Great experience Paul "Bear" was wonderful to work with! Very knowledgeable, friendly, and relaxed salesman. When you walk in the door, everyone in the dealership is More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross LeBlanc, Paul Finley, Myron Callender II
Jul 07, 2016 -

Northampton Volkswagen responded

Its always great to know our customers are happy with us and enjoyed their experience with us. Thank you for your positive feedback and we hope you enjoy the car and look forward to welcoming you back for your first service appointment. Should you have any questions, please don't hesitate to contact us, we'll be happy to help! Enjoy the car :-)

June 28, 2016

An amazing first car buying expirience! Jason was excellent! No pressure, no misinformation, no aggressive selling. He helped me get into my dream car for a great deal. He bridged the gap b More

by ndisanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Zoelck, Jason LeClair
Jun 28, 2016 -

Northampton Volkswagen responded

Thank you very much for your great feedback! We are very happy that you enjoyed your purchasing experience with us and look forward to welcoming you back soon. Enjoy your beautiful new car and drive safe!

June 14, 2016

it was great no problems they all went out of there way for Both Shawn and Omar were great, it was a positive experience, and would recommend them both to my friends and family. Omar was great, very helpful, a More

by Delna Adams
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
she explained all the parts and what they do and how they work, and set me up for another appointment for the oil and check up. Not sure if it was Melanie , but she was great. , Omar Ali
Jun 21, 2016 -

Northampton Volkswagen responded

Hi Delna, great to know you had such a positive experience and everything went smoothly for you. Enjoy the car and we look forward to welcoming you back soon!

June 12, 2016

Pleasant experience Buying a car is usually a difficult experience all around. I found my recent purchase at Northampton Volkswagen to be pretty easy. The staff were atte More

by Phil47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ali, Melanie Zoelck
Jun 13, 2016 -

Northampton Volkswagen responded

Thank you for your feedback. We are glad you had a pleasant experience with us when purchasing your vehicle and hope you enjoy it. Please remember we are always here for any questions that you may have and look forward to welcoming you back to the dealership for service or indeed when it comes time to look for a new vehicle. Thank you for your business!

June 10, 2016

Certified Used VW Everything about my auto buying experience was pressure free, informative and professional. I plan to have my first service done at this dealer in the More

by Catron.wl
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Jun 11, 2016 -

Northampton Volkswagen responded

Thank you so much for your feedback, we are glad you enjoyed your car purchasing experience and we certainly look forward to welcoming you back for your servicing where you can be sure to be taken care of by our friendly, helpful and professional service team. Enjoy your new car!

June 01, 2016

My 2016 car purchase experience at North Hampton VW My experience with Shawn on the phone and Paul my sales person on site were both really great! They were friendly, helpful and really worked hard at m More

by Lori Bilodeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews, Richard Agin, Paul Finley
Jun 01, 2016 -

Northampton Volkswagen responded

Dear Lori, thank you! Hope you're enjoying your new car :-) We're glad you loved it here with us and when it comes time to look for another car, you know where to find us. Have fun with the car and as they like to say at VW, keep driving!

May 25, 2016

Very friendly - helped me trade up to a GTI I purchased a VW Golf TSI last year in the summer and unfortunately the car seemed to have some problems - all covered under warranty but problems nev More

by Sbradley9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
May 25, 2016 -

Northampton Volkswagen responded

Glad we could help you out and get you into a nicer car! We're happy you were pleased with your experience with the VW team. Enjoy the car and as they like to say at VW keep driving :-)

May 24, 2016

Very easy experience and helpful staff Everyone was super helpful and made our vehicle purchasing experience a pleasant one. We are ooking forward to seeing them again for the next vehicle! More

by jr&k
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Melanie Zoelck, Shawn Andrews, Richard Agin
May 24, 2016 -

Northampton Volkswagen responded

Thank you so much on behalf of the team at Northampton VW, we hope you enjoy your new car and we also look forward to seeing you again when it comes time to get your next vehicle. Have a great day!

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