Northampton Volkswagen

Buying a vehicle I went to Northampton VW to buy...Angel was the best! Found what I wanted and helped me set up everything I needed. Thank U all! I went to Northampton VW to buy...Angel was the best! Found what I wanted and helped me set up everything I needed. Thank U all! More

Lease trade out I came in to trade out my 2013 Volkswagen Jetta. Throughout my visit I dealt with Shawn, Omar, and Eddie. Each , were very accommodating and explained I came in to trade out my 2013 Volkswagen Jetta. Throughout my visit I dealt with Shawn, Omar, and Eddie. Each , were very accommodating and explained the process involved in getting me into a new 2016 Jetta lease. I would highly recommend Northampton Volkswagen to anyone interested in purchasing or leasing a vehicle. both the sales staff, and the service staff are exceptional. Thanks again for everything. More

I had a great experience. One of the smoothest transactions This was one of the most easiest car buying experiences I have ever had. Waited awhile to pick up my car which I guess is normal, but wished that proc This was one of the most easiest car buying experiences I have ever had. Waited awhile to pick up my car which I guess is normal, but wished that process went a little faster. All in all I would definitely recommend a friend to visit this dealership. The sales man weren't pushy which I appreciate. More

Good deal Jason and Shawn worked to get me the car I wanted. They were friendly, accommodating, communicated enough but not too much, no hard sell. And they got Jason and Shawn worked to get me the car I wanted. They were friendly, accommodating, communicated enough but not too much, no hard sell. And they got me a great deal on the car. Would recommend this dealer. More

Early lease trade I was in a situation with my lease that would cost me thousands had I kept the lease until the end- (over miles)- Paul and Eddie got me into a great T I was in a situation with my lease that would cost me thousands had I kept the lease until the end- (over miles)- Paul and Eddie got me into a great Tiguan and out of my lease! More

Melanie zoelck loves VW! Having purchased a car every two years for the last 10-12 years, Melanie Zoelck has made my GTI purchase hassle free. She is super knowledgable and pa Having purchased a car every two years for the last 10-12 years, Melanie Zoelck has made my GTI purchase hassle free. She is super knowledgable and passionate about VW! I was so impressed with her professionalism, my GF bought a golf as well. I would highly recommend her to any person looking at VW in New England. More

Great Experience Very personable, polite and caring. Gerson is very reliable and good at following up. A person you can and should trust with your next auto purchase Very personable, polite and caring. Gerson is very reliable and good at following up. A person you can and should trust with your next auto purchase. Thanks, Gerson. More

Jason worked to make the deal happen Jason went the extra mile for me. The dealership was customer-frientdy in its pricing and fair overall. I like to judge a dealership by its back ser Jason went the extra mile for me. The dealership was customer-frientdy in its pricing and fair overall. I like to judge a dealership by its back service area's neatness and cleanliness, among other things. Northampton VW's service area was spotless. More

A+ Customer Service and Great Car Buying Experience Seamless and professional! I felt they were there at my service from the beginning until end! The price I received was unmatched by any other dealer Seamless and professional! I felt they were there at my service from the beginning until end! The price I received was unmatched by any other dealer More

New to Me Car I have 2003 Jetta TDI and I absolutely love the car. I was looking for an automatic diesel to make my commute easier and after shopping around I found I have 2003 Jetta TDI and I absolutely love the car. I was looking for an automatic diesel to make my commute easier and after shopping around I found that Northampton had two TDI Golfs. The red Golf I liked was unavailable but they had a really nice black 2015 Golf with only 16k miles. I live about 3 hours away and went to test drive the car and I loved it. Melanie was very helpful and made sure that any questions I had about the car were answered. I bought the car and the dealership had it registered in my state and delivered it to my house for me. Overall this was a great car buying experience! ........... Above was my review immediately after purchasing the car. A few months later I realized they filed the title incorrectly, which caused a months long process to fix with the finance company. They were also very unhelpful while trying to cancel an extended warranty that I purchased; I called multiple people and left many messages, was told I would receive calls back that never came. In order to talk to anyone I have to call multiple times and INSIST that I speak to a person or I get sent to voicemail and never receive a call back. Horrible customer service after you purchase. More