Northampton Volkswagen

Getting the EXACT car that I wanted! I've dealt with a lot of car dealerships in my life, and have gotten the "run around" and the "sales pitch" in all of them, except one - Northampton V I've dealt with a lot of car dealerships in my life, and have gotten the "run around" and the "sales pitch" in all of them, except one - Northampton Volkswagen. I knew what car I wanted and I knew what I wanted to pay for it. Mark Florence, my salesman working with Joe Mark the Sales Manager made it happen. I couldn't be more happy with my car and my experience at Northampton Volkswagen. And to think they're only a mile down the road from my house in Northampton! Their brand new dealership on King Street is gorgeous and beyond comfortable - totally classy. I would HIGHLY recommend them to anyone and everyone. Now it's time to drop the top on my new 2014 VW R-Line Bug and enjoy the ride! Thanks Northampton VW! More

Warranty Repair.. Wonderful experience at Northampton VW!! From the time I booked my appointment ,drove into the service bay and throughout my visit until completion. Wonderful experience at Northampton VW!! From the time I booked my appointment ,drove into the service bay and throughout my visit until completion. I was treated with professionalism and courteous staff, every step of the way!! Northampton VW is top notch! More

This was a great car buying experience. Mark knew theJetta inside and out! Very comfortable enviroment, without feeling pushed at all! Very helpful and anwsered all my questions fully. theJetta inside and out! Very comfortable enviroment, without feeling pushed at all! Very helpful and anwsered all my questions fully. More

everything was great car sale service from salesman liked it so much I brought my sister back and she bought a jetta new 2 days later liked it so much I brought my sister back and she bought a jetta new 2 days later More

Very out going pleasant made you feel at home. Went out if their way to give me the best deal. Fast friendly and efficient. Will highly recommend . if their way to give me the best deal. Fast friendly and efficient. Will highly recommend . More

Great team of employees! No smooth talking. Honest and upfront about everything! Kind, courteous staff! Clean dealership! Very friendly, even for a kid who had to wait through everything. upfront about everything! Kind, courteous staff! Clean dealership! Very friendly, even for a kid who had to wait through everything. More

This is my second new car bought from Northampton Volkswagen. Mark Flynn was my salesman both times. Mark is very professional. He is very thorough and addresses your needs and wants. He has show Volkswagen. Mark Flynn was my salesman both times. Mark is very professional. He is very thorough and addresses your needs and wants. He has shown me that he makes very good suggestions to solve any issues. Mark makes it easy and enjoyable to buy a car. Additionally, I have used the Service Department. It is easy to set appointments either online or by phone. Service is performed thoroughly and efficiently. Repairs and service are done correctly with just one appointment. I never have had to return for a second visit. I recommend Northampton Volkswagen without reservation. From Sales to Service to Customer Service to the Management this is a very professional organization. It's a great place to buy. More

This is my third interaction in buying/leasing a vehicle. I also have spent time at Northampton VW for service. People there are friendly and courteous. I expect them to be knowledgeable. I have had success I also have spent time at Northampton VW for service. People there are friendly and courteous. I expect them to be knowledgeable. I have had success with other vehicle makes but the people at Noho VW will bring me back again and again. If the service people tell me that it will take an hour, it takes 45 minutes. If sales people tell me they can not make a deal, they work hard to find away to make me happy. There is always a plan B and it always takes the customer in to account. Not every visit runs as smoothly as most of us would like. That experience is always followed up with apologies and explanations. Northampton VW is a good place, good people, good service, and a very good customer experience. SW More

I had a awsome time and would deff come back for another vehicle. I felt very at home and like the sales people actually cared. Jason LeClair and the others did a very good job vehicle. I felt very at home and like the sales people actually cared. Jason LeClair and the others did a very good job More