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Northampton Volkswagen

Northampton, MA

4.6
915 Reviews

361 King Street

Northampton, MA

01060

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Showing 915 reviews

April 12, 2013

Looking into possible replacement for my Corolla, so I'm considering a Golf. Had a pleasant chat about the specifics (Volts being one of the only brands to retain value like Toyota) and was pleased with More

by csparks9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2013 -

Northampton Volkswagen responded

Thanks so much for the feedback! It is our goal to provide a truly exceptional experience for our customers. We are so pleased that you feel this way and hope you continue to service with us!

April 03, 2013

I wanted to surprise my wife by buying her a new vehicle. In my research I discovered Jason LeClair, of Northampton VW. His knowledge of the products and his ability to accommodate my special requirements we More

by jjrodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Apr 03, 2013 -

Northampton Volkswagen responded

Jon, Thank you so much for taking the time to write this stellar review! We are so glad to hear that Northampton Volkswagen, Jason, and yourself all pulled off the surprise for your wife's 60th birthday!! We appreciate you allowing us to earn your business! Congratulations on the purchase of your wife's new 2013 VW Beetle! We look forward to working with you in the future!

January 08, 2013

I had a very good sales experience with Northampton Volkswagen in general and specifically with my salesperson Mark Flynn, who made the process very comfortable and easy. He was very knowledgable rega More

by DrJeffS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2013 -

Northampton Volkswagen responded

Congratulations on the purchase of your Toureg. Mark is an excellent sales person with a deep knowledge of the Volkswagen line and i am glad that with that help you were able to find the perfect VW for you, as well as show you all about the vehicle itself. Thank you so much for taking the time to write this review.

January 07, 2013

Great customer service! Jason is the best car salesman I have ever met. Excellent car buying experience - I would definitely recommend friends and family to Northampton Volkswagen. More

by realtobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Jan 09, 2013 -

Northampton Volkswagen responded

Customer service is our top priority here at Northampton Volkswagen, and it is great to hear that you experienced that here at our dealership. Jason is a great asset to our team and i am glad to hear he was able to help you find the perfect car. Thank you so much for your kind review.

January 06, 2013

Jason Leclair was a wonderful salesperson to work with. Very friendly, great customer service, and always helpful! Would recommend to anyone else looking for a positive interaction. More

by SaraDuhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Jan 09, 2013 -

Northampton Volkswagen responded

Sara, Thank you so much for your kind words. I will make sure Jason and all of our staff here at the dealership see your review and know that you appreciated their their work and customer service. Congratulations on your car!

January 05, 2013

Jason was an awesome salesman ! I was in and out very quick and the service from everyone was very friendly and helpful. Thank you for Jetta I love it! More

by Knputnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Jan 09, 2013 -

Northampton Volkswagen responded

It is so great to hear that Jason helped you find the perfect Jetta. Congratulations on your new car!

January 05, 2013

This was my first experience with Northampton V.W. Jason This was my first experience with Northampton V.W. Jason was very easy going, not pushy at all. Everyone there seemed very friendly. It was a nice More

by mebad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair, Jason LeClair
Jan 09, 2013 -

Northampton Volkswagen responded

Thank you for taking the time to write this review. We pride ourselves on providing a no-pressure sales environment for all of our customers and it is great to hear that Jason made you feel that way. Congratulations on your new car and if there is anything we can help you with in the future please don't hesitate to give us a call.

January 05, 2013

When the time came for me to get a new car, my wife suggested a VW, she's had a Beetle since 2007 and loves it. Northampton VW is very close to where we live, and after test driving a new Jetta, I More

by jpezanelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2013 -

Northampton Volkswagen responded

Jack, thank you so much for your kind words. We always love hearing feedback from our fellow Volkswagen lovers! I will make sure Mark sees your review and knows that you are so happy with your vehicle and your experience here. Congratulations on your purchase and i hope that you continue to enjoy your VW's for years to come.

January 05, 2013

Jason was very helpful and walked me through the whole process of buying my first new car. He spent a lot of time showing me all the features, and I appreciated not feeling rushed. I am very pleased with More

by cblackwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Jan 09, 2013 -

Northampton Volkswagen responded

Congratulations on the purchase of your first new car! We know sometimes the process can feel overwhelming and it is great to hear that Jason helped make that all go as smoothly as possible for you. Thank you for taking the time to write this review.

January 05, 2013

Jason was very professional and efficient. He returned my calls and imformation needed when inquiring about a purchase. My friend also purchased a new car from him and was very satisfied. More

by dmega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason LeClair
Jan 09, 2013 -

Northampton Volkswagen responded

Thank you so much for your kind words. It is great to hear that you had such a great experience here with Jason and i will make sure he sees your review.

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