Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Northern Neck Chevrolet

Montross, VA

Overview
Employees
Reviews
Vehicles
4.9
84 Reviews
Northern Neck Chevrolet is your trusted dealership in Montross. We not only offer sales, but also assure brilliant after-sales maintenance for your vehicle. From the time you enter our showroom till when you service with us, you can expect to be treated like family, each and every visit. Tappahannock, Fredericksburg, and Richmond, VA Chevrolet customers can view our extensive inventory, as well as our competitive lease specials, financing options and expert auto service. We are dedicated to providing an exceptional customer facility and being an integral part of our community.
Contact Dealership

18175 Kings Highway

Montross, VA

22520

Directions

Filter Reviews By Type

Showing 85 reviews

March 03, 2026

Very professional, friendly. And a great dealer to work with. Have purchased several cars in 20 years and have not been disappointed. Tom Collins is the best. More

by DSINGSTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Collins
Report | Print
Mar 03, 2026 -

Northern Neck Chevrolet responded

Thank you so much for your review. We appreciate your business and look forward to helping you with any of your needs in the future.

March 02, 2026

Great service all around. Very thorough support and greatly appreciate the "look ahead" recommendations provided at the end. More

by PIEMON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Report | Print
Mar 05, 2026 -

Northern Neck Chevrolet responded

Thank you so much for you 5 star review. We appreciate you using us for your service needs and look forward to helping you with any of your future automotive needs.

February 25, 2026

They are very friendly and easy to schedule an appointment. Always treat my vehicle with respect. Great service! More

by B1ACKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Mar 05, 2026 -

Northern Neck Chevrolet responded

Thank you for your kind review. Our goal here is to try to accommodate everyone as much as possible with appointments. Please let us know if we can help you with any of your future automotive needs.

February 20, 2026

chuck is a great guy did what he said thanks again see you at service More

by GPINC10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2026 -

Northern Neck Chevrolet responded

Thank you for your review. Glad to hear we will be seeing you in service. Let us know if we can help you in any way!

February 20, 2026

Service I guess was great but I don’t think my service was performed completely. Def fluid didn’t get topped off as I was told it would be when I purchased this vehicle. More

by REDDIRTYMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradley Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2026 -

Northern Neck Chevrolet responded

REDDIRTYMAX thank you for taking the time to leave a review. We apologize that our service did not meet your expectations. This is not how we strive to do business. We invite you to please call in and set up a time to meet with the service manager, Brandon Chappell, so that he may get this taken care of for you at no charge.

February 19, 2026

Mr. Smith asked questions of us to determine which vehicle would be the best fit for our needs. He was kind and patient. He kept in touch with us throughout the process of finding the right vehicle. More

by BUNNIETAYLOR3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol
Report | Print
Mar 03, 2026 -

Northern Neck Chevrolet responded

Thank you for your kind words. We appreciate customers like you and glad that we were able to locate the perfect vehicle for you, Please let us know if we can help you with any of your future automotive needs.

February 15, 2026

Got my truck in for an oil change, but didn’t know if they would still be open when I got back, and they were too happy to assist in finding a way I could get my truck when I got back. They also allowe More

by HYDGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Feb 16, 2026 -

Northern Neck Chevrolet responded

Thank you so much for your 5 star review. Please let us know if we can help you with any of your future automotive needs

February 12, 2026

na na na na na na na na na na na na na na na More

by billtolbertjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Feb 13, 2026 -

Northern Neck Chevrolet responded

Thank you for your 5 star review.

February 11, 2026

Did work that wasn’t requested. Then charged excessive prices after being told not to do the extra work. More

by MELVINLRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Davenport
Report | Print
Feb 11, 2026 -

Northern Neck Chevrolet responded

Sorry for any miscommunications that may have occurred during your visit. We try our hardest to be clear about any and all services prior to any work being completed. We appreciate you as a customer and will use your feedback to help better our processes. Please let us know if we can help you with any of your future automotive needs.

February 10, 2026

They inspected my car timely. They put my sticker on very straight & at the bottom of glass. This is a pet peeve of mine when stickers are not straight. They put it on perfectly! More

by FREEBIRD8100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Feb 10, 2026 -

Northern Neck Chevrolet responded

Thank you for taking the time to give us positive feedback. Glad you enjoyed Foxy. He loves to greet the customers and he is always up for rubs and attention. We appreciate you coming to us for your inspection and look forward to helping you with any of your future automotive needs.

1
2
3
4
...
9