Northgate Ford

Easy! Thank you to Paul, David and Ashley for making our car experience an easy one. After having an issue at another dealership with their customer service Thank you to Paul, David and Ashley for making our car experience an easy one. After having an issue at another dealership with their customer service, we walked away and came to Northgate Ford at 6pm on a Wednesday. I knew I wanted a car but wasn't sure if I would be leaving with one the same day. Paul's willingness to help and to educate us on the vehicle we had in mind while juggling another family was above and beyond. He sold us in a non aggressive or pushy manner. We were there pretty late since we did not get the the store to begin looking until after 6. David and Ashley worked late to help close our deal and were both a delight. Paul stayed until after 11pm to show us how all the bells and whistles worked on the vehicle. I am so glad we made the choice yesterday to visit Northgate Ford. This morning I received a nice phone call and email from David letting me know everything was confirmed since it was so late in the evening. I will buy all my cars from Northgate ford in the future! More

Excellent experience Had a great guy named Andre to actually keep his word on what I wanted and he made sure that I got it Andre does excellent customer service a man that Had a great guy named Andre to actually keep his word on what I wanted and he made sure that I got it Andre does excellent customer service a man that keeps his promises I was not there all day long I got what I wanted within 20 minutes of being there More

Excellent Experience From someone who is very familiar with the process of buying and selling a car (my dad has been in the Ford business at a dealer in South Carolina for From someone who is very familiar with the process of buying and selling a car (my dad has been in the Ford business at a dealer in South Carolina for 30+ years), my experience with Northgate was awesome. I was purchasing a rare used truck via the internet (why I didn't purchase from my dad) and trading an older, nearly exact model, they made it an easy process and were straightforward and honest throughout. They gave me a fair trade offer for my truck via email (pictures and VIN), and didn't waiver or adjust the price after I drove 700+ miles (1 way) to make the deal. Jerry Stewart was my 1st contact, but was off the day I made the long drive to make the purchase. Mike Gerrein handled it in Jerry's absence and set the standard in customer care (even helping me clean out my trade). David Hiatt and Ashley Grohowski handled the price negotiation and paperwork process without a bump. I would highly recommend Northgate Ford to anyone for the purchase of a vehicle - the entire process was simply outstanding and doing business with their entire team was my pleasure. More

Great experience with buying our first family car. My husband and I were looking for a family friendly car. We were hooked up with Andre Singleton. He helped us find exactly what we were looking for an My husband and I were looking for a family friendly car. We were hooked up with Andre Singleton. He helped us find exactly what we were looking for and guided us in making the best decision. He took his time with us and walked us through the whole process in detail. We truly appreciate Andre for all his help and we are so in love with our new 2015 Explorer Limited. Thank you Andre!! More

Used 2017 F-150 truck purchase 3/12/2018 Our purchase was handled well from internet search, talk and text with Khalil and Rod and Janet’s asistance. We believe we have found the right truck Our purchase was handled well from internet search, talk and text with Khalil and Rod and Janet’s asistance. We believe we have found the right truck for us! Thanks! All courteous and helpful. Thomas and Sheila Everson More

Wonderful!!! If you are looking for a vehicle, I highly recommend Northgate Ford and Paul Knighten. Paul was our salesman and let me tell you what a great guy he If you are looking for a vehicle, I highly recommend Northgate Ford and Paul Knighten. Paul was our salesman and let me tell you what a great guy he is. He went above and beyond to make sure we got the vehicle that was perfect for us. He walked us around the lot described every detail about each vehicle we thought might be the one until we found it. He is dedicated to making his customer happy. He will make sure to go over everything inside and out so you are comfortable with all the bells and whistles. Go see Paul you wont be dissapointed. Thank you Paul so happy you helped us today. love love my Escape More

Great service Paul is great to work with. Took the time to find the exact car I wanted! Made sure when I left the dealership I had my iPhone hooked up a understood Paul is great to work with. Took the time to find the exact car I wanted! Made sure when I left the dealership I had my iPhone hooked up a understood and the vehicle controls. More

Excellent Customer Service Something we don't see much of anymore; Good Customer Service. I would like to take this time to thank my salesman Paul Knighten. He was very profe Something we don't see much of anymore; Good Customer Service. I would like to take this time to thank my salesman Paul Knighten. He was very professional and attentive to my financial needs. He followed up after my purchase. This says a lot about his character, ethics, and his continue drive to serve other. Thanks Paul ... More

Best Customer Service ever! Vicki provided the best customer service I have ever received. She got me the car I wanted with the payment I wanted. She did not try to pressure me i Vicki provided the best customer service I have ever received. She got me the car I wanted with the payment I wanted. She did not try to pressure me into buying a car, she was very warm and welcoming. Because of Vickie, I will only purchase my cars from Northgate Ford from now on!! More

A gracious honest salesman Andre greeted us first as we entered the dealership. He was informative and kind. He kept our interests primary. No hard sell. But he sold me the car Andre greeted us first as we entered the dealership. He was informative and kind. He kept our interests primary. No hard sell. But he sold me the car I wanted at the price I chose. Be sure to ask for Andre. More