
Northgate Ford
Cincinnati, OH
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Josh Houston, Service Advisor I bought a Transit Passenger Van in March from Northgate Ford and since purchasing it have been converting it for traveling. One of my challenges in t I bought a Transit Passenger Van in March from Northgate Ford and since purchasing it have been converting it for traveling. One of my challenges in this process was tire traction as a result of less overall weight in the van with all of the seats removed. I made a service appointment with Northgate Ford and worked with Josh Houston who is a Service Advisor. He was awesome to work with in resolving the tire issue and was totally committed to making sure the solution we went with was the safest and best solution for my van before I drove away. Josh’s level of expertise gave me a high level of confidence and certainly customer satisfaction that the service department cares about what they are doing. Since my service visit I have taken the van on a road trip and am pleased that it handled beautifully and Josh's solution proved to be exactly what was needed. THANKS again Josh! I highly recommend the service department at this dealership! Melanie Fulton More
Pressure Free Atmosphere! The individuals that we worked with at Northgate Ford were very enjoyable to work with. They made the car buying process fun and easy. They gave us ti The individuals that we worked with at Northgate Ford were very enjoyable to work with. They made the car buying process fun and easy. They gave us time to think about our decision and didn't pressure use into purchasing. All employees seemed to work very well as a time. I highly recommend purchasing your next car at Northgate Ford. More
Made Our Truck Purchase Easy David at Northgate made our first F150 purchase a smooth one. After going back and forth with several dealers who were just trying to upsell despite u David at Northgate made our first F150 purchase a smooth one. After going back and forth with several dealers who were just trying to upsell despite us knowing the truck we wanted, David was able to find the vehicle we were looking for at a much lower price than the three dealers closer to home. We received a very fair price on our trade in as well. David did a great job outlining dealer discounts, incentives, and rebates and we never felt pressured to buy - we reviewed everything at our own pace and he worked with us every step of the way. It was totally worth the 45 minute drive to save thousands and not compromise on our truck of choice. We are happy with our purchase and will definitely do business with David & the entire team at Northgate Ford in the future! More
Andre Singleton - The reason I bought my car I really enjoyed my car buying experience at Northgate Ford. Andre Singleton was the single reason why. He provided the best customer service you co I really enjoyed my car buying experience at Northgate Ford. Andre Singleton was the single reason why. He provided the best customer service you could expect. We showed up at the dealership really late in the day and Andre took care of my family and car buying needs like we were the first customer of the day. My daughter even commented that when she buys her car she wanted to deal with Andre. Andre's knowledge, presentation and professionalism really showed through. The deal was nice, clean and neat. Just the way you really want. Thanks Andre - see you on the next one! More
Came in for one car and left with two. These individuals were fantastic. From the experience to getting us the deal and cars we wanted. Originally came in to have a vehicle serviced, but si These individuals were fantastic. From the experience to getting us the deal and cars we wanted. Originally came in to have a vehicle serviced, but since the cost of service was too much due to the year of the vehicle and what exactly needed to be done (whole new front suspension) we left with a new car. While there we were interested in another possible transaction. It took a couple days but these fantastic people helped and made it happen for us. I would definitely recommend this dealership and these people to anyone. Two very satisfied customers who will definitely be returning in the future. Thanks a lot guys. More
Andre got me exactly what I wanted. Andre greeted me just as I got out of my car and showed me exactly what I wanted, no nonsense, cut straight to the chase. Professional and exceedingl Andre greeted me just as I got out of my car and showed me exactly what I wanted, no nonsense, cut straight to the chase. Professional and exceedingly courteous, Andre filled my tank before I drove off the lot. The car (used Ford Fusion 2012) was in perfect condition according to my mechanic. Andre was concerned with finding me the right vehicle, not making a sale, which was something I have not encountered in other dealers after two months of searching around the city. Ashley was also pleasant and expedient while doing the paperwork. More
THANK YOU ANDRE! I have purchased three cars from Northgate Ford with every experience being a little different. By my luck, Andre was the person who answered my call I have purchased three cars from Northgate Ford with every experience being a little different. By my luck, Andre was the person who answered my call to schedule an appoint to look at a used Explorer. He made the experience very easy, straight the to point and made it very clear that he was going to take care of me and my family. I believe that he fulfilled his promise. He stayed with us from start to finish to make sure that everything that we needed or requested was being taken care. Thank you Andre for a wonderful car buying experience. I would recommend him to a friend. Linda in the finance dept was also very easy to deal with. She made sure we understood what we were signing. She was certain to answer any questions! Thank you both ! -Tiffiny R. More
Thank You Andre and Northgate Ford! I bought 2 used cars today and this has been the most pleasant car buy experience I have ever had. Andre is courteous and professional Northgate Fo I bought 2 used cars today and this has been the most pleasant car buy experience I have ever had. Andre is courteous and professional Northgate Ford has fair pricing and quality cars See you next year Andre for that F-150 I want ! More
great car buying experience this was my first time buying a new car and Andre made it simple and easy. He heled me get into the vechile i wanted. i highly recommend northgate fo this was my first time buying a new car and Andre made it simple and easy. He heled me get into the vechile i wanted. i highly recommend northgate ford, friendly and knowledgeable More
Another win-win car buying experience Dave Hiatt pursued selling me the ideal car for ME. His wealth of knowledge helped me choose from among the models and options that were available. I Dave Hiatt pursued selling me the ideal car for ME. His wealth of knowledge helped me choose from among the models and options that were available. I never felt any pressure from him to spend more than I wanted or could afford. The car has served me well for several months now. More