
Northgate Ford
Cincinnati, OH
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LOVIN OUR EXPLORER❤ We went in with a specific explorer in mind and found another one we liked better. He got us an awesome deal and showed us all the features and how ev We went in with a specific explorer in mind and found another one we liked better. He got us an awesome deal and showed us all the features and how everything worked. He even included our grandaughter in on the experience More
Car sale There is a great atmosphere, no pressure, and nice employees. Andre singleton was my salesman when I came in two years ago to buy my first car. I ende There is a great atmosphere, no pressure, and nice employees. Andre singleton was my salesman when I came in two years ago to buy my first car. I ended up leasing with his help. After my lease ended, Andre was my salesman again to help me buy the car. I couldn't ask for a better salesman. He was nice, friendly, and understanding. He truly is the best! More
Welcomed experience We've mostly been buying used cars over the years, but the last few have had more repair issues than our budget liked. So we've been scouting out veh We've mostly been buying used cars over the years, but the last few have had more repair issues than our budget liked. So we've been scouting out vehicles, both used and new, in the smaller SUV size. Arriving at the dealership we met Andre at the door and he listened to our needs and let us look at a number of vehicles. Weighing our options, we decided to purchase a new Ford Escape SE. We did trade in our larger SUV and got a reasonable trade-in amount that made the overall deal very acceptable. We had financing already lined up and that further aided the discussion. Andre did what he said he do from the outset. It was a pleasure to buy a vehicle from him. Leo More
Very positive experience dealing with Northgate Ford. First experience with Northgate Ford was last Fall when my broth-in-law came in from Denver with just a few drops of oil in the differential of his Ex First experience with Northgate Ford was last Fall when my broth-in-law came in from Denver with just a few drops of oil in the differential of his Expedition after having it serviced at his local dealership. Brad Jenkins at the service desk couldn't have been more helpful. He called the Denver dealership to verify that the oil had not been replaced when serviced and then worked out the replacement of the parts required to make the vehicle right. This is when I first visited with Ed Welsh on the showroom floor to look at new Expeditions while we were there. When my Suburban got totaled in a forward sideswipe hit-and-run on April 6, I contacted Ed about getting prices on a new Expedition EL. I have now purchased an Expedition EL and am quite pleased with the way I was treated by everyone at the dealership including finance manager Ashley Grohoske. Ed even had my 5 year old grandson help put the license plates on the new Expedition. He was just thrilled. More
Northgate Ford review Northgate Ford had the vehicle I wanted. The salesperson (Andre Singleton) was fantastic. The transaction took place on a Saturday afternoon near clos Northgate Ford had the vehicle I wanted. The salesperson (Andre Singleton) was fantastic. The transaction took place on a Saturday afternoon near closing time but was still able to finish before then. I chose to take delivery the following Monday and when I got there my vehicle was clean and ready to go! More
Loved these guys at first These guys were pretty good in the beginning. I bought a used SUV, 3 years old with under 30k. Within 3 months the car began having issues, with a coo These guys were pretty good in the beginning. I bought a used SUV, 3 years old with under 30k. Within 3 months the car began having issues, with a coolant hose that i was able to fix myself and the car begain shifting funny. I thought the shifting thing was in my head until i started getting worse and a noise began. I took it to their service department,they found some major issues in the tansmission requiring it to be removed and worked on for a week. When I raised these concerns with the sales manager, I requested they provide me an extended warranty on the car and back up the product they're selling. He refused. I'll never buy a vehicle from this dealer again. More
Love the SUV I went down to Northgate to see if I can afford a newer car. I saw the SUV I wanted and test drove it. I came back and talk to Paul Knighten who let m I went down to Northgate to see if I can afford a newer car. I saw the SUV I wanted and test drove it. I came back and talk to Paul Knighten who let me test drive the SUV. He had some paper work ready, like the car fax, sticker, something from there website. I asked to see how much it would be for me since I have bad credit. He ran some numbers and banks and found a good loan. They tried my bank first but the were closed and told me they will try them the next day. The payments seem good so I said I would take it. Only down side, I was there for 4 hours. Ashley handle my paper work, there were some mix up with me and my father since we have the same name. Anywho, Ashley text me the next day and told me my bank had a better rate for me, so I jumped on that. Paying less is always good. More
new purchase Extremely helpful. Answered all of our questions. Worked with us on our trade in and pricing. Explained the vehicle and kept us informed. We picked up Extremely helpful. Answered all of our questions. Worked with us on our trade in and pricing. Explained the vehicle and kept us informed. We picked up the car on a Saturday afternoon, some coffee or a bottle of water would have been nice. More
Better than excellent Very professional and down to earth. My kind of people. Although I am retired Military, I never wanted to be treated like a king. I was. Very professional and down to earth. My kind of people. Although I am retired Military, I never wanted to be treated like a king. I was. More
Great positive experience We visited many dealerships and out of all of them, Andre at Northgate Ford was by far the most knowledgeable and professional of them all. He put a We visited many dealerships and out of all of them, Andre at Northgate Ford was by far the most knowledgeable and professional of them all. He put a lot of effort and sincerity in trying to find out what we wanted and what would make us the happiest within our budget. If you're in the market to purchase a new Ford I would highly recommend you go see Andre at Northgate Ford. In addition, Ashley in finance was very friendly and thorough in explaining all of the paperwork before we signed. Trust me....this is the place to go if you're in the market for a new or used car. More