Northgate Ford
Cincinnati, OH
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My experience with Northgate Ford I first dealt with Emily Royse, Northgate Ford's internet Manager. She was very helpful in answering my questions via email. She gave me a quote that I first dealt with Emily Royse, Northgate Ford's internet Manager. She was very helpful in answering my questions via email. She gave me a quote that was very reasonable. I drove 4 hours to get to the dealership on a Sunday and was met by David Hiatt. David made my buying experience enjoyable. This was one of my best buying experiences and I have purchased seven new vehicles. Oh yeah, I bought a 2016 F350 FX4 Dually XLT with premium package and I love it. More
great experience My salesman Dave Hiatt I would recomend to my friends and family he is great, he went over everything in my new suv I purchased. I would buy again fro My salesman Dave Hiatt I would recomend to my friends and family he is great, he went over everything in my new suv I purchased. I would buy again from Dave. More
Awesome Experience! We had a great experience with Northgate Ford and our new car purchase. We appreciated all the vehicles you had on the lot to choose from. Tom Schnur We had a great experience with Northgate Ford and our new car purchase. We appreciated all the vehicles you had on the lot to choose from. Tom Schnur did an awesome job helping us settle on an Explorer that perfectly fit our needs! Thanks for everything! More
Deal well done My husband has purchased several vehicles over the past few years and colarain ford has been the best buying experience by far. They were more interes My husband has purchased several vehicles over the past few years and colarain ford has been the best buying experience by far. They were more interested in helping him find what he wanted instead of pushing a sale and they were honest up front with all the details. David Hiatt was awesome ! He was honest and friendly and searched until he found the the perfect truck for us. Financing and management were also so helpful in making it a great buying experience. Thanks to all of you! More
dave hiatt great!!!!!!!! dave was so helpful he helped me unload all my fire wood from my old truck into my new ram 92 degree heat! thanks dave never seen a sales person do th dave was so helpful he helped me unload all my fire wood from my old truck into my new ram 92 degree heat! thanks dave never seen a sales person do that More
You're in good hands! I felt I was in good hands with this dealership. Everyone smiled, said hello and made a warm impression. There was no pressure and it was reinforce I felt I was in good hands with this dealership. Everyone smiled, said hello and made a warm impression. There was no pressure and it was reinforced that they only wanted me to have the car I desired. After looking at a few showroom cars, Andre listened to what my husband and myself was looking for and then said he would be right back and then produced the car we drove home in last night. His caring attitude, kind disposition and with his 30 plus years of service, proved he knew his "stuff". His communication skills is what set him apart, complete with thanking us numerous times for our purchase. We were not just another buyer, but someone he was glad to help with a significant purchase. Ben took his time explaining the financing and Ashley completed the deal...both were professional, patient and pleasant. Overall, I will recommend this dealership to anyone! More
What A Guy I've bought several cars in my lifetime, but never have I dealt with a more professional and courteous sales rep as Andre Singleton. Just a real nice I've bought several cars in my lifetime, but never have I dealt with a more professional and courteous sales rep as Andre Singleton. Just a real nice man. Knowledgeable too. If I was an eskimoe I would buy ice water from that man. If you're thinking of buying a new or used for you should definetly chack them out with Andre.-C Mitchell More
Second time buying from them and Vicki W. Was really able to take a terrible week I was having and help me out so much! Love love love my new car and ready for a road t from them and Vicki W. Was really able to take a terrible week I was having and help me out so much! Love love love my new car and ready for a road trip outta here!!!! Thanks for all the help and really working with me! Wonderful job!! :) new car new me! 5stars for sure! More
Smoothest Car Buying Experience Ever My salesman, Andre Singleton helped make this experience one of the smoothest processes ever. His customer service was incredible and made sure I was My salesman, Andre Singleton helped make this experience one of the smoothest processes ever. His customer service was incredible and made sure I was all taken care of. He not only helped the process go quick and easy, but he called the next day to make sure I had no further questions and that everything went well. Andre is a perfect example of what this store needs more of. More
Rod and Janet were great, Ken not so much. Can't say enough about Rod and his willingness to serve his customers in the sales process. Janet during the finance process was excellent as well. Can't say enough about Rod and his willingness to serve his customers in the sales process. Janet during the finance process was excellent as well. Ken who is the manager however is not too friendly and seems to be more of a dictator with not only his employees but also his customers. Truck was not the cleanest upon pickup but wasn't too bad, nothing that I couldn't take care of with some quick detailer when I got home. Overall, good experience so far! More