Northgate Ford

Great Experience My husband and I just bought a 2016 Ford Explorer. We had the best car-buying experience ever thanks to Andre Singleton. He made us feel very comfor My husband and I just bought a 2016 Ford Explorer. We had the best car-buying experience ever thanks to Andre Singleton. He made us feel very comfortable, put our interests before his, and made the whole process quick and simple. I would recommend that anyone interested in buying a Ford go to Andre at Northgate. He is the best!!! More

Excellent customer service I drove to Louisville, Indianapolis and Columbus for several weeks looking at used cars and ended up buying a new car here 10 minutes from home. A fri I drove to Louisville, Indianapolis and Columbus for several weeks looking at used cars and ended up buying a new car here 10 minutes from home. A friend told me they bought a car here and were very happy with it so I contacted Northgate Ford. Starting with Angela, then Tom and Cheryll, they all went the extra mile to work with me/help me out and ultimately finalize a deal for a new Focus that was only slightly higher than the used cars I had looked at elsewhere. They even traded with an out of town dealer, to get the color I wanted (new for 2015 Tectonic Silver). Though this is my first new car purchase, I have had two previous Fords serviced here and always had good results with the Service Department. I am totally satisfied with my car buying experience here and I received no pressure/compensation to write this review. Also wanted to thank Mr. Reichert for running a first class operation. More

precise and efficeint Paul Knighten was a great help in finding the right truck that I was looking for seeing as my original choice was no longer available. I ended up prob Paul Knighten was a great help in finding the right truck that I was looking for seeing as my original choice was no longer available. I ended up probably with a better deal. He was friendly, courtious, efficient and most of all patient with my questions. Unlike my previous experience in 2003 at another dealership Paul made me feel I could take all the time I needed to make decisions. Ashley Grohoske was also very friendly, equally efficient and quite "cool". Overall my experience at Northgate Ford was relaxing and enjoyable. No doubt I will be coming back and advise others to do the same. Thanks again, Tim Dempsey More

Straight to the point Had a Great Experience with Andre as our salesman. He took care of us from the moment we arrived till the moment we left. My wife and I really felt li Had a Great Experience with Andre as our salesman. He took care of us from the moment we arrived till the moment we left. My wife and I really felt like he was working on our behalf to get us what we were looking for. Janet got us through the paper work quick and easy, and was quite pleasant to work with. I would certainly recommend looking them up when you are looking to purchase your next vehicle. More

All Dealerships Could Learn From Northgate Ford New Years Eve afternoon, I got off of work early and went to Northgate Ford to test drive a car I had inquired upon the day before. They were crowded New Years Eve afternoon, I got off of work early and went to Northgate Ford to test drive a car I had inquired upon the day before. They were crowded, and owing to my experiences at other dealerships, I guessed not in a friendly mood on the eve of a holiday. The lobby receptionist was more than pleasant to me, and told me she'd find someone as soon as she could. The sales manager (or perhaps the owner), I presume, stopped over to tell me that if someone didn't come over soon, he'd take care of me himself. It was there that Paul Knighten greeted me. Already with a customer, he told me he'd be with me as soon as he could. In no time flat, he was balancing between the two of us, and had brought around the car for which I had inquired and allowed me to inspect it, inside and out. He joined me for a test drive, and spent time discussing every tangible feature on the car, and their dealership. He did things other salesmen hadn't; he listened, didn't pressure, understood, and reassured. I, with so many insane variables for a deal to happen, didn't shake him. He offered simply solace that he would do all he could, and it wasn't lip service. He delivered on his promise and A LOT MORE. I won't go into all the details in this forum, but I want Paul and everyone reading to know how extremely satisfied and thankful I am for this experience. I love the car, Paul and the team made me feel at home and comfortable, and I feel deeply graced by everything they did to make this deal happen. He once said to me that this shouldn't feel like a business deal; it's about dealing with people, and being a friend to them. He was all that and more. To Paul, Ashley and the entire team at Northgate Ford, my highest recommendation and endless thanks to you. We truly appreciate everything. More

Terrific service that wants to help Out experience here was outstanding! Andre Singleton was ver easy to work with and really went the extra mile for us. He plowed through any problems w Out experience here was outstanding! Andre Singleton was ver easy to work with and really went the extra mile for us. He plowed through any problems we might have and created a fantastic experience. We intend to stay in touch with him in the future! Great job Andre! More

Very nice Andre was great to work with. I was in an accident 3 weeks ago and today they totaled out my car. I went in with my mom, we explained our situation an Andre was great to work with. I was in an accident 3 weeks ago and today they totaled out my car. I went in with my mom, we explained our situation and he was able to get me in a brand new car at a payment I could afford. Thank you Andre for all your help today. More

Customer Satisfaction I bought a 2016 Ford Fusion and this was the greatest experience at a dealership that I have ever had. No "haggling"!! Big THANK YOU to Andre Singleto I bought a 2016 Ford Fusion and this was the greatest experience at a dealership that I have ever had. No "haggling"!! Big THANK YOU to Andre Singleton for his help in making it happen and getting the price and payments where I needed them to be. Thanks again and I would recommend this dealership to all family and friends! More

Rod Stancliff was extremely helpful We wanted to order our new F-250 Super Duty to our own specifications. Rod helped us get the job done and the truck even came in early. We wanted to order our new F-250 Super Duty to our own specifications. Rod helped us get the job done and the truck even came in early. More