Northridge Toyota

Noel was a terrific Service Representative. He allowed use of our 15% savings coupon and was accurate about when the Prius would be ready. He ordered a piece of equipment necessary to reattach the rear b use of our 15% savings coupon and was accurate about when the Prius would be ready. He ordered a piece of equipment necessary to reattach the rear bumper and will let us know when the part becomes available. More

We went to toyota to check out a new car and we got Daniel Parmar as the employee who was supposed to assist us. Later on, when he said he was going to get a business card, he never came back and just Daniel Parmar as the employee who was supposed to assist us. Later on, when he said he was going to get a business card, he never came back and just left us waiting there. We love the toyota company since all our cars are from that name, because of the excellent service, performance, and overall car. But now after this, we just feel offended that he just left us hanging and even gave us a rude laugh when walking pass by him like he was trying to make fun of us. More

Very professional and friendly. Chris was awesome. He was quick with getting me in and out. I’m a loyal toyota owner and I always look forward to coming to Northridge Toyota. was quick with getting me in and out. I’m a loyal toyota owner and I always look forward to coming to Northridge Toyota. More

Fast and efficient service. The car was ready in about an hour. Recommendations were made but was not pressured into having the service. Very helpful and friendly employees. hour. Recommendations were made but was not pressured into having the service. Very helpful and friendly employees. More

They accepted me early, gave me a cost estimate, a time estimate, and got it all done..on time and out the door..... I'm a happy man estimate, and got it all done..on time and out the door..... I'm a happy man More

I had Mark Gili as my service rep. I highly recommend people come to him when car services needed. Very professional , well explain on what needs to be done on my car. people come to him when car services needed. Very professional , well explain on what needs to be done on my car. More

I’m glad the technician was able to program the new key for our Prius V, and it works great. I wanted to show you how dirty the door handle, steering wheel and the power button and gear shift are when I r for our Prius V, and it works great. I wanted to show you how dirty the door handle, steering wheel and the power button and gear shift are when I received the car, exactly like it is every time the car is returned to me. I never touch those areas without cleaning my hands first every time I get into the car because of the pandemic, and I wipe them down daily with a sterile wipe to prevent infection so I know they’re clean before I drive off. This Wet One shows the dirt from the surfaces I mentioned and the Wet Ones are always this dirty or dirtier when I receive the car after service. I have mentioned this in every feedback that Northridge Toyota sends me after every service but it doesn’t seem to make any difference. Their work is great but it’s very frustrating to receive a germy dirty car that needs extra time to get clean and safe to drive, especially during the pandemic. Unfortunately the photo did not upload to my reply. Sincerely Ellen More

I was very pleased with Northridge Toyota. I will always use them for whatever my Toyota needs. It's a pleasure to deal with the people who work there. use them for whatever my Toyota needs. It's a pleasure to deal with the people who work there. More

Always great service here! Appreciated the free Uber they offer to get me home and back. Always friendly and professional! Highly recommend! Will always go here for my needs! offer to get me home and back. Always friendly and professional! Highly recommend! Will always go here for my needs! More

Thank you Northridge Toyota for being quick and efficient with the service of my truck. Also the truck drives much better with the higher psi in the tires. with the service of my truck. Also the truck drives much better with the higher psi in the tires. More