
Northridge Toyota
Northridge, CA
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Outstanding service department extremely professionals honest and pleasant to deal with I brought my car a couple of times before for different issues I had the same experience my service advisor is Hec honest and pleasant to deal with I brought my car a couple of times before for different issues I had the same experience my service advisor is Hector Lopez thank you Hector for all your help More
As usual, service and turnaround time was excellent. Our Service Advisor, Noel Orozco, was extremely helpful and knowledgeable. We make the trip from Murrieta, knowing that our experience will be positive, Service Advisor, Noel Orozco, was extremely helpful and knowledgeable. We make the trip from Murrieta, knowing that our experience will be positive, and will continue to do so. More
Mark Gili did an outstanding job as my Service Advisor today. He truly went the extra mile for me. I had my transmission rebuilt a couple of years ago by a local transmission repair shop, and am now h today. He truly went the extra mile for me. I had my transmission rebuilt a couple of years ago by a local transmission repair shop, and am now having problems with it. Mark took a photo of the transmission fluid reservoir, which showed there is a bolt missing. It is leaking, among other things. As the trans repair is still under warranty, I can now return to the local shop to report my findings. Mark also expertly coordinated the 100,000 mile service of my 2011 Camry today. Many thanks for his attentiveness. I sincerely appreciate all of his assistance today and will ask for him in the future. More
Quickly as usually, return the car on time as promised , provide a Lyft.The people working on Dealership are friendly. Not crowdly regarding the Covid. provide a Lyft.The people working on Dealership are friendly. Not crowdly regarding the Covid. More
Excellent service. Professional staff, straight to the point. No problem getting an appointment the it first my schedule. Convenient location. Overall very friendly environment at this particular dealer point. No problem getting an appointment the it first my schedule. Convenient location. Overall very friendly environment at this particular dealer in Northridge. More
Angel Zarco was a pros pro. Courtious, attentive, respectful and professional. Give this guy a raise as he knows what he is doing. Thank you Northridge Toyota. respectful and professional. Give this guy a raise as he knows what he is doing. Thank you Northridge Toyota. More
I went to Northridge Toyota to find a new or almost new Rav4 to replace my C-Max which I am giving to my daughter as she is almost 18. The team at Toyota Northridge worked well together and many individual Rav4 to replace my C-Max which I am giving to my daughter as she is almost 18. The team at Toyota Northridge worked well together and many individuals helped me since I had a lot of questions both before and after buying the car. They have been just as helpful even after the sale as they were before, so I really respect that. Tahla specifically helped me the most and is extremely knowledgeable about the vehicle. I was amazed how he was able to answer some questions that I didn't think there would be answers for. He has walked me through the entire process and helped me feel empowered in making what I consider a big decision. Also when I had specific concerns and called when Tahla wasn't there, both the managers Juan and Ace were extremely receptive and patient in helping alleviate them. I got the sense they truly cared about making sure I was comfortable with the car and not just trying to convince me for the sake of a sale. Zulley too was great as she was the one that first helped me take a test drive with my younger daughter, who loved the car. Very important as she gets carsick easily. She's the happiest of all so far, so thank you! More
A great experience. Very easy and fast purchase with the right help of Bryan Barrientos (Internet Finance Department) and his friendly attitude. I will be back for sure... right help of Bryan Barrientos (Internet Finance Department) and his friendly attitude. I will be back for sure... More