
Northridge Toyota
Northridge, CA
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Excellent service adviser John Flannigan Top noch services from the service advisor, John Flannigan and the best facility! John has been the advisor for 3 cars and the best. Don't lose him. Top noch services from the service advisor, John Flannigan and the best facility! John has been the advisor for 3 cars and the best. Don't lose him. More
Adolfo is Awesome! Adolfo is always very professional, honest and willing to listen to my concerns. He's an asset to this Company! He keeps me informed at all times an Adolfo is always very professional, honest and willing to listen to my concerns. He's an asset to this Company! He keeps me informed at all times and is always willing to help. We have several Toyotas and we always try to schedule with Adolfo and have never been disappointed in our service experience with him. Thank you Adolfo for another great experience! Keep up the good work! More
Very pleased. Like knowing I am entrusting the service of the car to real experts. They treated me very well, and got the whole job done in under an hour. Like knowing I am entrusting the service of the car to real experts. They treated me very well, and got the whole job done in under an hour. More
Service Adolfo was prompt & accurate with his time estimates for both diagnosing the problem & for when my car would be ready. He was cheerful, friendly and Adolfo was prompt & accurate with his time estimates for both diagnosing the problem & for when my car would be ready. He was cheerful, friendly and professional. More
Great trustworthy service Got in my 2012 Plug-in Prius yesterday and it would not start and lights and symbols were flashing like crazy. Called Auto Club and they were able to Got in my 2012 Plug-in Prius yesterday and it would not start and lights and symbols were flashing like crazy. Called Auto Club and they were able to get it running by charging the little tiny battery. My husband called ahead then drove it to Northridge Toyota and in a couple hours, the battery was replaced. Big thank you to John Flannigan and the service department. More
Excelent Service As soon as I drove up,the attendant took my information. My service provider greeted me warmly and promptly did a car check. Once inside, I was asked As soon as I drove up,the attendant took my information. My service provider greeted me warmly and promptly did a car check. Once inside, I was asked about the other issues in addition to the regular service. He was very attentive yet professional. More
Fast service Only took 45 minutes. No hard sell. Will recommend to others. Waiting area was comfortable and pleasant to wait in. Wish you still washed cars. Only took 45 minutes. No hard sell. Will recommend to others. Waiting area was comfortable and pleasant to wait in. Wish you still washed cars. More
5 month oil change, change air filter Flanigan and all the service people are terrific... their work is fantastic and they ask questions when there is an option... always a good experien Flanigan and all the service people are terrific... their work is fantastic and they ask questions when there is an option... always a good experience and the car loves it too... More
Maintenance appt I didn’t have to wait to long in the line. It was less than 2 hours. Working with Sergio it great. He was very helpful and answered all my questions I didn’t have to wait to long in the line. It was less than 2 hours. Working with Sergio it great. He was very helpful and answered all my questions More
Leasing a new 2018 Camry We leased a new 2018 Camry and returned a previously leased 2016 Camry. Dealt with Bob Chitwood, his manager, and Brian the financial person. They wer We leased a new 2018 Camry and returned a previously leased 2016 Camry. Dealt with Bob Chitwood, his manager, and Brian the financial person. They were all excellent. They provided us with to the point information, were respectful and courteous, extremely pleasant to work with. As a matter of comparison, I also explored leasing a Lexus, we found the Lexus sales persons disappointing and Northridge Toyata staff all very pleasant to deal with. We plan to send our friends to Northridge Toyata and specifically to Bob Chitwood. Thank you for your excellent, time efficient, courterous, and respectful service. My wife and I are both hooked on coming back to you. More