
Northridge Toyota
Northridge, CA
Filter Reviews by Keyword
By Type
Showing 814 reviews
This was the easiest new car buying experience I ever had. There was no pressure and the whole process was quite speedy.That goes for Tami, Reggie and even Mike, the finance guy. Since I bought a Tundr had. There was no pressure and the whole process was quite speedy.That goes for Tami, Reggie and even Mike, the finance guy. Since I bought a Tundra four years ago, Tami has stayed in touch with me, so when the time came to buy a new car, the choice of starting at Northridge was easy and then I didn't have to go anywhere else. I bought a car that had an advertised price in the newspaper and there was no attempt to persuade me to buy something different, so the price was right at the outset. More
they are the friendliest dealership I have ever been to.Plus extremely helpful.The sales manager Simon Greenberg was also very helpful.Tami was extremely patient with me and was really professional.The to.Plus extremely helpful.The sales manager Simon Greenberg was also very helpful.Tami was extremely patient with me and was really professional.The color,price and payments were actually lower than I had planned for which was an added bonus. More
my second car from Northridge Toyota. we got certified used toyota. Reggie and Dimitri worked hard to get me good deal and good finance. quick and easy transaction. my friend is looking for a car. we are used toyota. Reggie and Dimitri worked hard to get me good deal and good finance. quick and easy transaction. my friend is looking for a car. we are defenately will reffer the to these guys. More
Everyone was very helpful and made the process very easy and quite enjoyable. I would definately reccomend this dealership and would purchase another car from them. I didn't feel like I was being haggled, t and quite enjoyable. I would definately reccomend this dealership and would purchase another car from them. I didn't feel like I was being haggled, the price was fair and the service was great. More
I have found Northridge Toyota to be very honest. I requested new brakes on my Avalon while buying some new tires. The mechanic called me and told me that I didn't need new brakes and that I had plenty requested new brakes on my Avalon while buying some new tires. The mechanic called me and told me that I didn't need new brakes and that I had plenty of wear left. I was surprised because an independent Toyota mechanic had told me several months earlier that my brakes were almost gone. Toyota of Northridge could have gone ahead and easily cheated me, and I would not have known any better. More
We received the VIP treatment as soon as we stepped foot on the lot. Eveyone we spoke to and dealt with was courteous and professional. This was truly "the best" auto buying experience we have ever had. on the lot. Eveyone we spoke to and dealt with was courteous and professional. This was truly "the best" auto buying experience we have ever had. They really wanted to make our car buying purchase work for us. Excellent marks in all areas! We would definitely recommend this dealership to family and friends! More
I HAD TO HAVE MY PASSENGER SIDE VIEW MIRROR REPLACED ON MY 2009 HYBRID CAMRY. DUE TO THE FACT THAT SOMEONE BROKE THE MIRROR AND DID NOT LEAVE A NOTE, MY INSURANCE COVERED THE COST. OF COURSE, THEY MY 2009 HYBRID CAMRY. DUE TO THE FACT THAT SOMEONE BROKE THE MIRROR AND DID NOT LEAVE A NOTE, MY INSURANCE COVERED THE COST. OF COURSE, THEY FIRST HAD TO ESTIMATE THE COST OF REPAIR. I INSISTED THAT I WOULD ONLY ACCEPT A NEW MIRROR PROVIDED BY TOYOTA AND THAT I WANTED MY DEALER TO HANDLE IT. OF COURSE THEIR ESTIMATE WAS NOT VERY REALISTIC. HOWEVER, NORTHRIDGE TOYOTA, MY DEALER, GAVE ME A VERY GOOD PRICE ON THE NEW REPLACEMENT PART AND THANKS TO MR. FOLEY, HE NOT ONLY GOT THE LABOR COST DOWN SO THE INSURANCE AGREED TO IT, BUT HE PULLED THE PART FROM THE PARTS DEPARTMENT, AND HAD IT ALL DONE WHILE I WAITED. HE DID IT ALL WITH CARE, CONCERN AND MADE IT A GREAT EXPERIENCE FOR ME! WILL I GO BACK? YOU BETCHA! More
My name is Beatrice, I have previously bought 5 cars from Northridge Toyota and I have always delt with George Arau and his sales manager Paul. My experiences with this dealership, along with George and Paul Northridge Toyota and I have always delt with George Arau and his sales manager Paul. My experiences with this dealership, along with George and Paul in sales have been amazing. They have always been able to find the right car and deal for me. Northridge Toyota will always be my first choice when i'm ready to purchase my next new car. More
I have had two new Toyotas since 1985. A 1985 Toyota Corolla and a 2004 Toyota Prius. And for the last 23 years I have had them serviced by Tom Foley, who is now the Service Manager at Northridge Toyot Corolla and a 2004 Toyota Prius. And for the last 23 years I have had them serviced by Tom Foley, who is now the Service Manager at Northridge Toyota. I met Tom 23 years ago at a different Toyota dealership and from the very beginning he was always extremely friendly, courteous, professional, fair and honest. A true man of integrity. All these qualities in one person are very hard to find, which is why I have followed Tom each time he moved to other Toyota dealerships. How much do I value him and his service team? I live in Culver City, CA and travel 35 to 45 minutes to go to Northridge Toyota to have my Prius, with over 138,000 miles on it, serviced. And I never hesitate to recommend him to my friends and family who own Toyotas. As long as Tom is there that's where I will take my Prius. And if he moves to another Toyota Dealership that's where I will go to have my Prius serviced. More
The customer service at Northridge Toyota is top notch! I have always been treated like I am the most important customer there. Everything is explained up front, there are no surprises on the bill when the w have always been treated like I am the most important customer there. Everything is explained up front, there are no surprises on the bill when the work is complete, and any questions I have asked are answered honestly and thoroughly. We have all of our cars serviced at Northridge Toyota because I know I'm getting genuine Toyota parts and I feel confident that the work will be done correctly and in a timely fashion. I've only had one issue in the almost 6 years of doing business with them, and it was addressed immediately at no charge. I feel their rates are competitive and fair. On 2 occasions, I had big ticket work done and I was given a small discount to help with the cost. It wasn't the amount that mattered, it was the courtesy I deeply appreciated. It doesn't matter who I am speaking to, from Porter to President, I am always greeted with a smile and a hug, or friendly handshake. It brightens my day when I go to get my cars serviced! We always work with Peter Melendez and Tom Foley, who have treated us with great respect, courtesy and sincerity. I feel I have created a great working relationship with these 2 men and I wouldn't trade that for anything. We will be lifetime customers at Northridge Toyota no only because we are treated well and are offered great service, but because the owner, Sam DiMaggio has gone out of his way to make us feel at home there. 10 thumbs up! More