Northshore Auto Gallery
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 19 reviews
I had the worst expierence buying a vehicle. At first people were nice and they took control to sell the vehicle quickly... I was showed pictures, And they moved the sell quickly with a as is cl At first people were nice and they took control to sell the vehicle quickly... I was showed pictures, And they moved the sell quickly with a as is clause and a customer purschased warrenty. (My first time buying a car this way ) They told me they would handle delivery, Delivery took a little longer than expected to find a carrier... The vehicle was cleaned and prepared for delivery. The delivery was supposed to be at my property. Instead the driver called me to tell me his truck broke down and I have to catch a Uber 1 hour away from my property. When I get there I don't see the truck I see a guy drive my car up to me. He would not give me my keys saying I owed him money. I contacted the police and the dealer. They squared it over phone. Now I look at the vehicle and see a line of dirt and a damaged passenger side rocker panel ... I ask the driver about it he said it was from the truck. I contacted the dealership about the situation. Nothing was done. Now the temporary tag and registration is expired And the dealership is somehow refusing to release the registration and title. As I paid the vehicle off. And still waiting for registration. On top of poor or no comunication. This is bad bussiness. I am a disabled veteran and I am being advised to file with FTC etc. WHERE IS MY REGISTRATION ? More
My experience with Northshore Auto Gallery was one of the more pleasant car buying experiences I’ve had. The salesman, Ethan, was friendly and organized. After running into a small issue with the car (not No more pleasant car buying experiences I’ve had. The salesman, Ethan, was friendly and organized. After running into a small issue with the car (not Northshore’s fault), the manager Jacob went above and beyond to make sure it was handled immediately and thoroughly. I cannot say enough good things about this business and would certainly buy another car from them in the future. More
Very unethical and unprofessional dealership. We drove over 200 miles and said we wanted a vehicle. The dealership sales rep Ethan told us that they were going to repair a broken port and repair We drove over 200 miles and said we wanted a vehicle. The dealership sales rep Ethan told us that they were going to repair a broken port and repair the rims. Not even 24 hrs after we left the dealership, they sold the vehicle to someone else. They sent a TEXT MESSAGE to let us know. After the fact, so many lies were told. Bottomline I would not recommend this dealership. More
In a world where dealers play games and pile on additional fees to offset a “hook price”, these guys have none of it. I found what I wanted, they let me experience the vehicle on a. Test drive with additional fees to offset a “hook price”, these guys have none of it. I found what I wanted, they let me experience the vehicle on a. Test drive with no pressure, took care of what I needed to feel good in buying it, and sold it at a fair price. Highly recommend Northshore Auto Gallery. 💯 More
General Manager Clifton Lowder was exceptional to work with. He went above and beyond to help us find the perfect vehicle. Northshore Auto Gallery is a beautiful dealership and has a great selection of lu with. He went above and beyond to help us find the perfect vehicle. Northshore Auto Gallery is a beautiful dealership and has a great selection of luxury vehicles. More
Contacted dealership last Friday. Drove from Nashville. Arrived at closing due to time change. Jacob was professional and accommodating. Left with the vehicle pdq. I would highly reco Drove from Nashville. Arrived at closing due to time change. Jacob was professional and accommodating. Left with the vehicle pdq. I would highly recommend. Thanks again Jacob-Elle Woods More
What an exhausting experience. Purchased a Navigator cash for $33k from Northshore. Sent a transport to pick it up when they said it was ready, then had to cancel the transport bec Purchased a Navigator cash for $33k from Northshore. Sent a transport to pick it up when they said it was ready, then had to cancel the transport because it was still in their shop. Vehicle shows up with grease ALL in the interior. Take the title to get it registered, apparently stamped the title with (2) different companies. Now had to send the title back and can't get it registered. Go to get the vehicle checked out by a Ford Dealership, over $8K worth of repairs needed. Disgusted by all of this. More
Absolutely terrifying ……. Buying a car online sight unseen ??????? Is it a scam ????? Am I gonna get screwed/ stuck with some piece of crap car ???? Am I out $20 grand to som Buying a car online sight unseen ??????? Is it a scam ????? Am I gonna get screwed/ stuck with some piece of crap car ???? Am I out $20 grand to some scammers ????? Not if you go to Notth Shore Auto and speak to Christian Glenn. Great guy, absolutely beautiful cars, Honest, informative, flexible, professional, patient, caring, attentive and will work w you not against you. Not only can u purchase the car cheaper online but they finalized the deal with free shipping 5 hour drive one way to my front door. Who does that?????????? I will never buy a vehicle anywhere else. The actual process of purchasing car took 20 min. I purchased a 370z and was the best deal and nicest car I seen online after looking for 4 months. Hand down, their the bomb…….. More
I can’t recommend Northshore Auto highly enough to anybody looking to buy a quality vehicle. Jacob and the staff there were absolutely amazing. I purchased a hellcat redeye widebody in one of the rare anybody looking to buy a quality vehicle. Jacob and the staff there were absolutely amazing. I purchased a hellcat redeye widebody in one of the rarest color combinations made for a very reasonable price. The condition of the vehicle was amazing, exactly as described. They delivered a truly one of a kind vehicle. The best car buying experience I have ever had. I highly highly recommend this dealership!!! More



