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Northshore Toyota
Covington, LA
232 Reviews
Northshore Toyota, located in Covington, LA, is a President Award Winning New and Used Toyota Dealer serving St. Tammany Parish and the surrounding areas. We have the Toyota you've been searching for!
Northshore Toyota is equipped with:
- A friendly and knowledgeable sales staff
- Skilled mechanics
- Superb customer care
- Multiple automotive certifications
- Competitive prices
- Ladies Day Tuesdays Get pampered while you wait
- Freshly popped popcorn!
OUR MISSION IS TO MAKE EVERY CUSTOMER A CUSTOMER FOR LIFE!
By consistently providing world class service, we make this possible. We want you to be a customer for life! A short drive from Metairie, Slidell, Ponchatoula, Lacombe, Folsom, New Orleans and Hammond will take you to us. Give us a call at (985) 893-7778 or come by and take a test drive in your dream Toyota.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 232 reviews
March 14, 2022
All expectations were met. No surprises. Great service. Will buy our next car from Northshore Toyota. Nic and Chris were first class. No surprises. Great service. Will buy our next car from Northshore Toyota. Nic and Chris were first class. More
by Jeffreypstricker
Employees Worked With
Kris Barton, Nick Bloemer
February 26, 2022
Dustin sold us a $52,000 vehicle and when we specifically asked if the wheels were different on the Limited versus the Platinum we were told the only difference was the color. The wheels on the Limited are P asked if the wheels were different on the Limited versus the Platinum we were told the only difference was the color. The wheels on the Limited are PLASTIC fused onto alloy. They are a clad/laminated wheel that cannot be repaired. The sales manager Michael said he had no idea Toyota even made those kind of wheels. The Service Manager thought SAP on my car was damage and tried to use that as an argument about the wheels on my vehicle. The customer service rep George and the Service Manager were nothing but rude and defensive. The sales rep was non responsive. This dealership will not divulge the owner's name or the General Manager's email address or direct line. That says a lot. I also witnessed an older gentleman yelling at a service advisor on my way out. Clearly this dealership cares ZERO about customer service. More
by LS985
Employees Worked With
Michael Johnson, Dustin Garon, Nick Gleber
February 12, 2022
The customer service of the salesman was very professional and helpful. The finance department was very accommodating and helpful. professional and helpful. The finance department was very accommodating and helpful. More
by monicamallen
Employees Worked With
Kris Barton, Dustin Garon, Charlene Gonzalez, Wyatt Lang
February 02, 2022
Couldn’t ask for nicer group of people when I purchased my vehicle. It wasn’t a new vehicle but that didn’t matter. I was treated as though I was buying a brand new vehicle. Thanks Northshore Toyota, Mr St my vehicle. It wasn’t a new vehicle but that didn’t matter. I was treated as though I was buying a brand new vehicle. Thanks Northshore Toyota, Mr Steve Serpas and Mr Ben Collins. More
by Another say
Employees Worked With
Stephen Serpas, Ben Collins
