
Northshore Toyota
Covington, LA
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I got my 2024 Camry recently. This is my second Toyota. They are so fun to drive. Northshore Toyota treats you like family. Micheal Mosher, my salesman walked me through the entir This is my second Toyota. They are so fun to drive. Northshore Toyota treats you like family. Micheal Mosher, my salesman walked me through the entire process and made the entire process so simple and painless. More
Service dept. needs to be replaced with competent staff. Asked if my warranty covered the repair and was told no. Called Toyota and they said that it was covered. needs to be replaced with competent staff. Asked if my warranty covered the repair and was told no. Called Toyota and they said that it was covered. Asked device advisor (when back) , found out he never even called about the warranty. Totally unacceptable. Now I have to send in bills and other paperwork to Toyota to get a refund. Poor customer service. More
From the 1st contact via email to the purchase of my new Camry, I couldn’t have asked for a better experience! Thank you Dustin for replying so quickly, Eric for your awesome service and Wyatt for your hel Camry, I couldn’t have asked for a better experience! Thank you Dustin for replying so quickly, Eric for your awesome service and Wyatt for your help. I will definitely recommend Northshore Toyota and we hope to be back soon for a truck! Again, many, many thanks for making this a pleasant experience. More
Using cars. com i was able to find the exact vehicle my wife wanted. Made a phone call to Northshore Toyota and spoke with Eric. We agreed on a price and within m com i was able to find the exact vehicle my wife wanted. Made a phone call to Northshore Toyota and spoke with Eric. We agreed on a price and within minutes Eric texted me an agreement to purchase breaking down the final cost of the vehicle. That evening my wife and I drove over from Texas, spent the night and arrived at the dealership the next morning. Before we even got to the dealership Eric had the car detailed, full of gas and paperwork in a folder ready for me to sign. There were no dealer added fees, no games just exactly what was on the purchase agreement. We were headed back to Texas in no time. Absolutely the quickest car I ever purchased with no deceptive practices in any way. If there is a way for Northshore improve service I can't imagine what it is. More