Northside Honda

First my daughter went to the dealership and traded in her old civic for an accord. She called me to tell me about the great sale they were having. So she took my information over the phone and Mr K Tho her old civic for an accord. She called me to tell me about the great sale they were having. So she took my information over the phone and Mr K Thomas checked to see what he could do for me in the way of trading in my old civic. Anyway, I went to the dealership, most of the paperwork was already done and in a little more than 2 hrs I left Benson Honda with a new, awesome Civic. Mr K Thomas was great; very knowledgeable about the Honda cars and worked with me to find just the right car in the color with the options I wanted. It was a very smooth transaction. Everybody at that dealership is very friendly and helpful; making sure I was comfortable and had something to eat and drink. He took me to the finance people to finish the paperwork and when I was done he picked me up and took me back to where my new car was ready and waiting. He helped me transfer all my stuff from my old car to my new car. He also explained that if I needed anything in the future regarding my car, to give him a call. It is good to know that he cares and will take care of me for remainder of the time I own the car. And of course when I am ready for my next car, I will be contacting him. I have acquired a great car and got an awesome deal on it. Thanks Benson Honda and Mr Kewause Thomas!!!!!!!!!!!!! More

I did not simply buy a new car. I bought a new car while being in Mexico, paid it with funds from Canada, insured it in Texas and wanted to have it registered in South Dakota. And I wanted the best price. being in Mexico, paid it with funds from Canada, insured it in Texas and wanted to have it registered in South Dakota. And I wanted the best price. I bought it over the phone and emails. Of course with all these complications, we ran into some problems. The whole process took a few weeks and the sales person was most pleasant and helpful through it all. This could have been a nightmare but it turned out to be the best car buying experience that I had. And the car works great. More

I took my Honda Pilot in to get the rear window fixed. It would not roll up. The gentleman who helped me was wonderful. He explained the repair and the cost and what my insurance would cover. I thought It would not roll up. The gentleman who helped me was wonderful. He explained the repair and the cost and what my insurance would cover. I thought the price was fair for the repair. I would definitely go back to Benson. More

CRV is 6 months old. 1. Tire had a nail in it. Asked CRV is 6 months old. 1. Tire had a nail in it. Asked Service Rep to repair tire that had a nail in it. Rep said they rotated tires but left nail i CRV is 6 months old. 1. Tire had a nail in it. Asked Service Rep to repair tire that had a nail in it. Rep said they rotated tires but left nail in tire because at this time "the tire held pressure." 2. Left car at airport for six days. Battery died. I was told that Honda's cannot sit for an extended period of time because there are "many things running in the back ground." So.....we need to hire a car sitter when we go on vacation? 3. Service manager (Richard Barrett) had a terrible attitude: Had only been there two weeks couldn't be expected to know what was going on, did not have customer comment cards, had many excuses: absolutely rotten customer service. 4. if the service manager (Richard Barrett) was unable to provide basic information, perhaps he should not be the manager and should be trained before he talks to customers. Sadly, this in my first Honda. Perhaps my last. More

Very good explanation of repairs. Good communications and car was actually repaired a day earlier than I expected. Repair was under warranty so the price was good. It did take 30 minutes for a rental c and car was actually repaired a day earlier than I expected. Repair was under warranty so the price was good. It did take 30 minutes for a rental car to arrive so that was the only negative in this other wise great service and communication. More

I have been a faithfull customer at Benson Honda for tha past 10 plus years. They have always given me better deals than any other dealership that I have visited in San Antoniowhen I was shopping for a new past 10 plus years. They have always given me better deals than any other dealership that I have visited in San Antoniowhen I was shopping for a new car. Honda is an outstanding and reliable vehicle having owned 4 or 5 in the past 20 years. Benson honda service department is great when Rob was at the front desk a few years back he always treated me with the highest respect and was very knowledgable on all makes and models of Honda I would like to thank him also as he has trained his young staff members well in the sevice department to carry on the high quality of professionalism that Benson Honda has. More

Took my 09 Accord in for a noise when I drove. They worked with my schedule and returned the vehicle to me every evening for several days until the problem could be diagnosed and correct. It took sever worked with my schedule and returned the vehicle to me every evening for several days until the problem could be diagnosed and correct. It took several days to correct the problem because America Honda could not diagnose the issue and the guys a Benson did not stop looking until the problem was corrected. More

I would run from these guys!! They tried the bait and switch, they were adjusting numbers and contract items after the deal was done, and they lied to my wife and I every step of the way. I am not sure h switch, they were adjusting numbers and contract items after the deal was done, and they lied to my wife and I every step of the way. I am not sure how the new car sales are but the used sales was the worst car buying experience I have ever had or even heard of!!! Never again will I go to anything related to Benson. More

I had a great experience when I took my Honda in for service. Rob really helped me out and he was great! I needed my tires rotated and balanced, an inspection sticker and my valves cleaned. It was all service. Rob really helped me out and he was great! I needed my tires rotated and balanced, an inspection sticker and my valves cleaned. It was all done in half a day! I was back on the road the same afternoon. I will come back again and again. More

Randy was extraordinarily professional, courteous and polite and explained thoroughly how the problem with my car would be looked at and dealt with. He also took the time to listen to me explain what I polite and explained thoroughly how the problem with my car would be looked at and dealt with. He also took the time to listen to me explain what I was experiencing with my car so that he could collect as many facts as possible. Great service and terrific professionalism! More