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Northside Imports Houston

Spring, TX

4.9
252 Reviews

23110 I45 North

Spring, TX

77373

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252 Reviews of Northside Imports Houston

May 25, 2018

Terrible service Brought vehicle in to repair running light and flood light. I had previously taken the vehicle to another dealership for an inspection which it passed More

by Jhamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Mack
May 21, 2018

Not a good faith effort to deal I was in the middle of negotiations to purchase a used Cayenne from Northside. I had several conversations and emails with the used car manager (Micha More

by Cayenne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Ricks
May 28, 2018 -

Northside Imports Houston responded

I am sorry to hear the vehicle sold before you had a chance to purchase it. You were given the same, fair chance to purchase the vehicle as every customer. During your period of negotiations another customer paid the asking price which we have no reason to say no to. Once we make a commitment to a customer, we do not make a policy of offering others the chance to match that commitment. It would be the exact kind of unethical practice you mentioned in your feedback. We hope you find the vehicle you are looking for and appreciate the opportunity you gave us. Ryan Hon - Store Director, 281.907.5600

May 20, 2018

Knowledgeable and helpful The rep was helpful, knowledgable and easy-going. DeLawrence was the sales rep who helped me. If you're going to buy from this dealership, ask for him More

by MLB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeLawrence
May 19, 2018

Good experience Great customer service with friendly staff. Although I did not buy the vehicle that I went in to view, the sales rep was very attentive and listen More

by Theresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent , Neal Hogg
May 11, 2018

They don’t give up. I want to thank DeLawerence and the team over at Northside Imports. The overall experience was a good one and one that will make me a fan of this Deal More

by Foodie97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeLawerence and Vince, Ryan Hon
May 08, 2018

Very good Nice Alfa romeo I’m very happy with their new car Nice interior Very Conteboe Nice design excellent job thank you very much and Good luck &#1 More

by La alfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Roth
May 07, 2018

Excellent Customer Service These guys are helpful and friendly throughout. They want to sell you a car, and will do what it takes to close the deal. If you want to work with a p More

by OutOfTownCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinidad, several others I just can’t remember everyone’s name. All great people!, Ryan Hon, Ryan Flores
April 29, 2018

A good place to buy a car They were friendly and professional. The place is small and needs more room. They have a larger building under construction next to it, so it should b More

by Leadfoot
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Baker, Ben Weatherford
April 10, 2018

Excellent Service My experience was dope. I loved the environment and everyone was friendly. They try to work with you, it’s a drive but worth it. More

by Renee9135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeLawrence Woods
April 02, 2018

Excellent service!!! DaLawrence and the finance manager were great and provided EXCELLENT customer service in an efficient manner. They really took care of us. Thanks so m More

by leighleigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DaLawrence & finance manager
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