Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Imports Houston
Spring, TX
250 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
250 Reviews of Northside Imports Houston
March 25, 2015
They know their cars, and they treat you right. Back in June & July, I was helping someone else look at cars. We went to nearly 20 different dealers. At Northside, they were very enthusiastic about Back in June & July, I was helping someone else look at cars. We went to nearly 20 different dealers. At Northside, they were very enthusiastic about the car we were looking at, a 500L. They really knew the cars. Also there was none of the "only talk to your salesperson, everyone else will ignore you" biz - everyone was friendly. Ultimately we didn't buy the 500L because she liked a different brand's car better. However, I liked the experience so well that I went back a month later to buy a 500 Sport. I already knew which cars I wanted to look at, and exactly what I wanted. There was no pressure to look at anything else. When I decided to buy, they handled the process extremely quickly. I was in and out of the dealership in 3 hours. Not only that, but Ryan in finance got me much better financing than I'd been pre-approved for with an interest rate much better than expected. I would certainly buy my next Fiat from Northside. More
by aelfwyne
Employees Worked With
Romel Erazo, Ryan Hon
March 21, 2015
Awesome staff! Had a great experience at Northside Fiat. Neal Hogg was very helpful and knowledgeable on the 500L. Great staff ! Keep up the awesome job guys! Had a great experience at Northside Fiat. Neal Hogg was very helpful and knowledgeable on the 500L. Great staff ! Keep up the awesome job guys! More
by bbteach
Employees Worked With
Ryan Hon, Marilyn Pierro, Ryan Flores, Neal Hogg
February 17, 2015
Hope they dont treat all their customers this way Had an appointment at the dealership to view a few used vehicles. Was looking for a dependable car for my daughter that just got her drivers license. Had an appointment at the dealership to view a few used vehicles. Was looking for a dependable car for my daughter that just got her drivers license. The salesman I had my appointment with was busy, my daughter and I were out on the car lot looking at available vehicles. The Sales Manager approached us and I let him know we had an appointment, in fact, the sales manager had called me that morning to confirm my appointment. He said the sales man was busy and asked which cars I was interested in. I let him know that we were "browsing" at and pointed at the cars. He said he would be back with the keys and show me the cars himself...... 10 minutes later we were still waiting.... So my daughter and I left................... Unfortunately for the this dealership I purchased my daughter a BMW from a dealership down the road, purchased it out right no financing. I was not too impressed with North Side Fiat, Not a good sign when the Sales Manager blows off potential customers. Wouldn't waste my time with them. If the Sales Manager would have said were pretty busy right now, can you reschedule the appointment..... I would have rescheduled but I felt like he blew us off cause I said we were "browsing". More
by flicudine
Employees Worked With
Not sure the name of the sales manager
February 10, 2015
Great Experience!! My wife and I had a wonderful experice at this dealership. Neal Hogg was very knowledgable and took the extra time to make sure we were taken care of. My wife and I had a wonderful experice at this dealership. Neal Hogg was very knowledgable and took the extra time to make sure we were taken care of. Also Ryan Hon made sure that all of our financial questions were answered and stayed after hours to help us with our purchase. Overall this is a very friendly dealership and was never pushy. More
by Emc2807
Employees Worked With
Ryan Hon, Neal Hogg
December 26, 2014
Awesome Neal Hogg was an awesome p err son to work with. He kept me informed has to how everything was going. The deal took a week to complete but was well Neal Hogg was an awesome p err son to work with. He kept me informed has to how everything was going. The deal took a week to complete but was well worth the wait. Everybody at this dealership was friendly and went above and beyond to get this deal done. I highly recommend this dealership to everybody. Thank you Neal and Northside Alfa Romeo-Fiat. More
by jimt49
Employees Worked With
Ryan Hon, Neal Hogg
November 18, 2014
Got it done quickly I didn't have a lot of time to search fot a new car. Justin found a 500L with the features I wanted and I took it home. The paperwork process was effi I didn't have a lot of time to search fot a new car. Justin found a 500L with the features I wanted and I took it home. The paperwork process was efficient and relatively fast. I also appreciated Justin's willingness to pick me up at my home on delivery day. I got to drive my vehicle back to the dealership, which saved me the time of having to do another test drive. More
by rosnermh1
Employees Worked With
Ryan Hon
November 17, 2014
I Love My FIAT 500L I recently purchased a 2014 Fiat 500L and I love it. My sales person, Romel Erazo, went over and beyond for me. Very friendly, courteous, and great I recently purchased a 2014 Fiat 500L and I love it. My sales person, Romel Erazo, went over and beyond for me. Very friendly, courteous, and great customer service. Thanks so much for all your hard work. Thanks also, to the entire staff at Northside Fiat you guys are awesome. More
by Cameron1427
November 17, 2014
Best car buying experience ever See these guys. They are the best. Love my 500. Got done what I thought couldnt on the car I wanted. Not what I had to settle for. Thanks. What a te See these guys. They are the best. Love my 500. Got done what I thought couldnt on the car I wanted. Not what I had to settle for. Thanks. What a team. More
by Randy Parker
Employees Worked With
Ryan Hon
October 27, 2014
Northside Fiat goes above and beyond I have made several car purchases at neighboring dealerships over the years but my experience recently at Northside Fiat was an amazing one. I was gre I have made several car purchases at neighboring dealerships over the years but my experience recently at Northside Fiat was an amazing one. I was greeted as soon as I entered the facility by a friendly, professional, and knowledgeable staff. I did not feel pressured by sales gimmicks or bullied by the finance department. I felt I was treated fairly. Ryan Hon and Romel Erazo were a great team to achieve my car purchase with. They were honest and went above and beyond to satisfy my requests as well as getting me the loan that fit my budget. Jason Williams gave me a more than fair trade in value for my car and an unbeatable price for the car I purchased. It was not a haggling experience but rather a pleasant one. Thank-you Northside Fiat. It was a pleasure doing business with you. More
by maryknittich
Employees Worked With
Ryan Hon, Jeff Burket, Jason Williams
October 24, 2014
Four FIATs and counting I recently had the pleasure of completing the purchase of my fourth FIAT 500 from Northside. Practice makes perfect! I got the exact car I was looking I recently had the pleasure of completing the purchase of my fourth FIAT 500 from Northside. Practice makes perfect! I got the exact car I was looking for and it was delivered exactly as I requested - how often does that happen in the car buying world? Neal Hogg is a true car guy who understood what I was looking for and did not waste my time. Love my 2015 Sport! Having one good experience with an auto dealer is cause for celebration... having four great experiences is unheard of but these folks will make it happen. Don't buy your car anywhere else. More
by Ruczko
Employees Worked With
Ryan Hon, Marilyn Pierro, Neal Hogg
