506 Reviews of Northside Lexus - Service Center
Jacque was fabulous I brought my 2004 Lexus RX 3300 in to have the dash board replaced. While it took almost 2 years for the part for my car to arrive and I was very frus I brought my 2004 Lexus RX 3300 in to have the dash board replaced. While it took almost 2 years for the part for my car to arrive and I was very frustrated, Jacque Bratton, Service Drive Manager was fantastic. Professional, caring, concerned, and compassionate. More
Allen Did A Great Job I had met Allen on my first visit to the dealership. I might add I am a tough cookie on customer service. Allen met and surpassed all my expectation I had met Allen on my first visit to the dealership. I might add I am a tough cookie on customer service. Allen met and surpassed all my expectations. Good job Allen! More
Warranty service service was excellent from the initial contact to schedule the service to the actual repair. Jon was prompt and courteous and took care of getting me service was excellent from the initial contact to schedule the service to the actual repair. Jon was prompt and courteous and took care of getting me back in my car with little down time. More
Favorable and Pleasant Dorothy Sausley has been my key contact for most of 15 years. She is a professional, responsive, communicates well, and knows all about the cars and Dorothy Sausley has been my key contact for most of 15 years. She is a professional, responsive, communicates well, and knows all about the cars and how to get things done at Northside Lexus. She maintains a great attitude. Doug Sullivan More
10k Miles This was my first service at Northside Lexus. They were very courteous and timely. Car was washed and clean when picked up the same day. This was my first service at Northside Lexus. They were very courteous and timely. Car was washed and clean when picked up the same day. More
The collision shop is outstanding! Chad and Omar provided outstanding personal and quality service! My car was repaired within 1-1/12 weeks!!! Jackie, in the service dept. ensured Chad and Omar provided outstanding personal and quality service! My car was repaired within 1-1/12 weeks!!! Jackie, in the service dept. ensured that proper maintenance was provuded and communicated with me frequently. More
Check. Battery Courteous and efficient service. Thorough evaluation of item in question and determination of kind of service required. Everything was completed in Courteous and efficient service. Thorough evaluation of item in question and determination of kind of service required. Everything was completed in a timely manner and to my complete satisfaction. More
Northside Service Our service advisor (Dean) is very professional and keeps us informed throughout the service process. This is the second vehicle we have Purchased and Our service advisor (Dean) is very professional and keeps us informed throughout the service process. This is the second vehicle we have Purchased and serviced through this dealership and will not be our last. Thank you More
Love Dorthy She receives you as one of her own, and when she takes charge of the vehicle, you know your problem is solved there and then. She receives you as one of her own, and when she takes charge of the vehicle, you know your problem is solved there and then. More
I Love Northside Lexus They always treat you with an honest and courteous attitude. I have been extremely happy with my experience there. Would recommend them to any one They always treat you with an honest and courteous attitude. I have been extremely happy with my experience there. Would recommend them to any one looking to buy a car / service one. More