Northside Lexus - Service Center

Flat tire on a Friday afternoon I had a flat tire in Conroe. Limped to Northside Lexus on my spare. Called ahead and told them I was coming for a new tire. Upon arrival they were wai I had a flat tire in Conroe. Limped to Northside Lexus on my spare. Called ahead and told them I was coming for a new tire. Upon arrival they were waiting for me and got me in and out quickly. Outstanding service on a Friday afternoon at 5:30 pm! Always impressed by this dealer's customer service. More

5000 Mile 1st Service Arrived earlier than appt. they completed service promptly washed car and met with tech to learn more about features and navigation question. Only min Arrived earlier than appt. they completed service promptly washed car and met with tech to learn more about features and navigation question. Only minor negative was the purpose of the first service was to rotate tires. While driving the next day, I noticed that three tires matched in pressure at 36 lbs and one was 50 Lbs. I'm glad I only had to let air out as opposed to add. No adverse outcome and thank goodness for the TPS system More

Outstanding service! Thanks to Dorothy for the outstanding service on our RX350. Attention to detail, good explanations and sure builds confidence in the dealer. We app Thanks to Dorothy for the outstanding service on our RX350. Attention to detail, good explanations and sure builds confidence in the dealer. We appreciate the customer service. More

Flat tire Believe it or not, I have never had a flat tire after driving to and from work 40 miles a day in Atlanta traffic. Thankfully, I called NORTHSIDE LEXUS Believe it or not, I have never had a flat tire after driving to and from work 40 miles a day in Atlanta traffic. Thankfully, I called NORTHSIDE LEXUS who rescued me immediately. I had no idea what you do with a tire that goes flat as a pancake in a couple miles. Many thanks to my rescuers especially as I was trying to get to the dentist for a new crown....an appointment I had for 3 months ahead of time, I am so grateful to my friends at NORTHSIDE LEXUS More

great service Always get great service. Bruce kept me updated & was very courteous. My only problem now, is that I'm retired & on a limited budget & divorced, so in Always get great service. Bruce kept me updated & was very courteous. My only problem now, is that I'm retired & on a limited budget & divorced, so in the future I'll probably have to go to a cheaper shop, unfortunatly. I'll will miss the everything about this dealership for sure! More

Excellent Service Representative I apologize for not remember the young lady's name that assisted me when I arrived at Northside Lexus. She was very helpful, made a couple of recomme I apologize for not remember the young lady's name that assisted me when I arrived at Northside Lexus. She was very helpful, made a couple of recommendations and suggested the best service that would best fit my vehicle and mileage. Very much appreciated. The only recommendation I would have is when the vehicle is returned from service that the paper floor mat be removed and tossed away. More

John Gosling is a great Service Advisor! I appreciate the professional service and personal care from Lexus. The loaner cars are exceptional. I am always enticed to purchase one. My Servic I appreciate the professional service and personal care from Lexus. The loaner cars are exceptional. I am always enticed to purchase one. My Service Advisor, John Gosling thoroughly explains my maintenance challenges and gives me the best options for service. More

15k service Little delayed getting in even though I had an appointment at 8am But less than 1 1/2 Glad I went early I think that helps Little delayed getting in even though I had an appointment at 8am But less than 1 1/2 Glad I went early I think that helps More

service rep My service rep. Augustine Soto was very helpful and kept me informed. I had a limited budget to work with and he helped by advising me on my priority My service rep. Augustine Soto was very helpful and kept me informed. I had a limited budget to work with and he helped by advising me on my priority repairs. More

Awesome!! 👍🏽👍🏽 Augustin was very thorough and keep in touch in a timely manner regarding my vehicle's Action Plan. Most appreciated!! My vehicle was service on time Augustin was very thorough and keep in touch in a timely manner regarding my vehicle's Action Plan. Most appreciated!! My vehicle was service on time with my schedule. More