Northside Lexus - Service Center

Smooth Day north side Lexus One reason only the whole service team is so detailed in what they do and that is service. They have given me the confidence that when I drive off, I One reason only the whole service team is so detailed in what they do and that is service. They have given me the confidence that when I drive off, I know its done right. More

It was great I love Northside Lexus but this time the visit was a bit too long for me. I hope next time I don't experienced same thing. I love Northside Lexus but this time the visit was a bit too long for me. I hope next time I don't experienced same thing. More

10,000 mile service We have had our cars serviced here for many years and, once again, service and attention have been excellent. Whether about quallity of work or any o We have had our cars serviced here for many years and, once again, service and attention have been excellent. Whether about quallity of work or any other aspect of our experience, we have no complaints whatsoever. More

scheduled service, state inspection, misc work I experienced good and friendly service , and telephone updates and prices quoted, as usual. This was of course enhanced by the use of loaner car I experienced good and friendly service , and telephone updates and prices quoted, as usual. This was of course enhanced by the use of loaner car More

Routine Service Great service. Service agent was great. Wait time for loaner was great. Amount of time taken to service vehicle was great. No problems experienced. Th Great service. Service agent was great. Wait time for loaner was great. Amount of time taken to service vehicle was great. No problems experienced. Thanks! More

Warranty issue Two year old-84 month battery needed replacement. Taken care of with new warranty in place. Only downside was a Lexus request to pay for installatio Two year old-84 month battery needed replacement. Taken care of with new warranty in place. Only downside was a Lexus request to pay for installation. Hmmm. That was asked to be waived due to the warranty issue. Mgr. waived installation fee. 50% replacement fee was a little high, but not a real issue. Car washed. Thank you More

Service appt. Everything was set up and ready to go. Everything in this service area runs smoothly. The personnel are good "people" persons. I feel that my vehic Everything was set up and ready to go. Everything in this service area runs smoothly. The personnel are good "people" persons. I feel that my vehicle is in good hands. More

Excellent service from beginning to end The Concierge pickup and return service is an excellent customer advantage. It enabled me to continue working at home and not have to contend about The Concierge pickup and return service is an excellent customer advantage. It enabled me to continue working at home and not have to contend about the I45 traffic. More

excellence in customer service 30,000 service on 1/4/16 and advisor was Dorothy as usual - as always she was very courteous and professional. Loaner car ready and could not ask for 30,000 service on 1/4/16 and advisor was Dorothy as usual - as always she was very courteous and professional. Loaner car ready and could not ask for a better experience More

Great Service and Accomodations I was greeted in a personable and professional manner by Keith who informed me of the new "Express Service Program", which is a very welcome, time sav I was greeted in a personable and professional manner by Keith who informed me of the new "Express Service Program", which is a very welcome, time saving process. He kept me informed of the progress on my vehicle, and in the meantime I once again enjoyed the comfort of Northside's waiting area.. It is always a good experience to have my ES 350 serviced at your dealership. Am looking forward to the opening of your new facility. More