Northside Lexus - Service Center

Service center Customer service representative was friendly and very professional. He make sure my concerns were addressed and when the service was done, he called Customer service representative was friendly and very professional. He make sure my concerns were addressed and when the service was done, he called to update me on the status of my vehicle. It is a good continuation of care from the beginning to the end. More

25k Service I was kept fully informed with professional, yet personable communication. Always exceptional service. I would highly recommend this dealership to a I was kept fully informed with professional, yet personable communication. Always exceptional service. I would highly recommend this dealership to any and everyone - Lexus excels in service and care. More

Repair of my Lexus LS430 after a collision My car was hit and damaged on the driver's side -door and front end. The body work done on it was excellent. I was very sastified with the outcome. Th My car was hit and damaged on the driver's side -door and front end. The body work done on it was excellent. I was very sastified with the outcome. The service representative kept me well informed throughout the process. He was very professional and performed his job outstandingly. More

Customer and technical services above and beyond Our CSR can to get our car for servicing when he got to our house he had to wait on the car key. The CSR never complained or seemed inconvenienced not Our CSR can to get our car for servicing when he got to our house he had to wait on the car key. The CSR never complained or seemed inconvenienced nothing but polite even though he drove a considerable distance early in the morning to get our car. More

Very positive experience w/ Express represetative The service drive express representative was very professional as well as making the whole experience a very positive one. He got me in and out very e The service drive express representative was very professional as well as making the whole experience a very positive one. He got me in and out very efficiently. Thanks!!! More

Just like new The recall service , rear shocks replaced and alignment were performed. The car is finally driving like new! Repairs were done ahead of time estimate The recall service , rear shocks replaced and alignment were performed. The car is finally driving like new! Repairs were done ahead of time estimated. Best service to date. More

GX460 80k service Dorothy Sausley always does a great job taking care of my Lexus. She makes the overall service process much easier to deal with and accept. Dorothy Sausley always does a great job taking care of my Lexus. She makes the overall service process much easier to deal with and accept. More

10,000 MILE CHECK UP THEY ALWAYS EXCEED MY EXPECTATIONS. GREAT SERVICE DEPT. MY 3RD VEHICLE PURCHASE FROM THIS DEALERSHIP. I WILL DEFINITELY PURCHASE NUMBER 4 FROM THIS DE THEY ALWAYS EXCEED MY EXPECTATIONS. GREAT SERVICE DEPT. MY 3RD VEHICLE PURCHASE FROM THIS DEALERSHIP. I WILL DEFINITELY PURCHASE NUMBER 4 FROM THIS DEALERSHIP FROM PURCHASE TO SERVICE.. More

Great Service Department My service advisor, Jon, did a great job. Was very helpful, courteous and kept me up to date as to when my car would be ready. My service advisor, Jon, did a great job. Was very helpful, courteous and kept me up to date as to when my car would be ready. More

Great Service Andy with Service did an outstanding job!!! He is very helpful, courtesy and did not mind to go a little out of his way to get the job done. Andy with Service did an outstanding job!!! He is very helpful, courtesy and did not mind to go a little out of his way to get the job done. More