Back

Northstar Kia - Service Center

Long Island City, NY

4.6
1,178 Reviews

1,178 Reviews of Northstar Kia - Service Center

Sort by
July 10, 2025

Efficient despite numerous appointments. Took a while but warranted & waiting area nice enough. Polite desk assistance provided updates & attention. Car wash person focused on a problem n More

by Kitty Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jul 11, 2025 -

Northstar Kia responded

Thank you for your detailed feedback! We're glad our team was attentive and thorough, and that your Kia is running great. We appreciate your patience and trust, and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 09, 2025

Suleman my salesman was extremely efficient and helpful, I would recommend him again for sure. More

by George Mihalios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suleman
Jul 11, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're happy to hear Suleman provided efficient and helpful service. We appreciate your recommendation and look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

July 07, 2025

The service is excellent. The personal are service excellent , They take care me fast. Excellent place. More

by ANNIEECHEVERRY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
Jul 11, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We’re glad to hear our team took great care of you quickly and provided excellent service. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

July 05, 2025

I was on a road trip when a warning light came on. Northstar was the closest Kia service center, so I called them and they miraculously took me right away. They were professional and courteous and got More

by CFTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Jul 07, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad Northstar Kia could assist you quickly and get you back on the road safely during your trip. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 05, 2025

Quick good service nice personal appointment at time clean friendly Wash the car free after we done More

by sofiane.bouadjadj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
Jul 07, 2025 -

Northstar Kia responded

Thank you for the great review! We’re happy to hear you received quick, friendly service and enjoyed the free car wash. We appreciate your support and look forward to seeing you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 03, 2025

From the moment I walked in, service advisor Mr Cosimo was welcoming and helpful. The whole experience was smooth and stress-free. I'm very happy with the service I received and will definitely be back. More

by Min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Cosimo
Jul 07, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're delighted to hear Mr. Cosimo made your visit smooth and stress-free. We look forward to serving you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 03, 2025

Manny listened to all I had to say and provided assistance with all. Answers all of my questions. More

by TAMARA.SAMILENKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny- service
Jul 07, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad Manny took the time to listen and assist you thoroughly. We appreciate your feedback and look forward to helping you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 03, 2025

Marcos was very nice at helping us lease a car. Everyone at the office were kind and helpful. More

by Calixto.perla91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 07, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're happy to hear Marcos and our team provided kind and helpful service during your lease experience. We appreciate your support! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

The service center is top notch and Cosmo the service manager is always on top of his game. Communication on status of service and pick up times are clear and never a delay when picking the car up. More

by rsacramone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Jul 07, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're glad to hear Cosmo and our service center consistently provide clear communication and timely service. We appreciate your trust and look forward to assisting you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

I feel that the service center is not treating me with integrity. They keep doing things that are not helping to solve the issue that my car is having. More

by Oni
Recommend Dealer
No
Employees Worked With
Service department James.
Jul 07, 2025 -

Northstar Kia responded

We’re sorry to hear you’re feeling this way. Integrity and customer trust are very important to us. Please reach out directly at Bsingh@northstarkiany.com so we can better understand your concerns and work to resolve the issue promptly. We want to make sure you feel confident in the care your car receives. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

...
10
...