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Northstar Kia - Service Center

Long Island City, NY

4.6
1,178 Reviews
Call Service Center (347) 727-1800

1,179 Reviews of Northstar Kia - Service Center

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July 02, 2025

I feel that the service center is not treating me with integrity. They keep doing things that are not helping to solve the issue that my car is having. More

by Oni
Recommend Dealer
No
Employees Worked With
Service department James.
Report | Print
Jul 07, 2025 -

Northstar Kia responded

We’re sorry to hear you’re feeling this way. Integrity and customer trust are very important to us. Please reach out directly at Bsingh@northstarkiany.com so we can better understand your concerns and work to resolve the issue promptly. We want to make sure you feel confident in the care your car receives. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

Everything was great they were great from start to finish Sal and Ron made sure everything was done to my liking. They went above and beyond More

by agapi1
Recommend Dealer
Yes
Employees Worked With
Sal , Ron and Mario
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Jul 07, 2025 -

Northstar Kia responded

Thank you for the fantastic feedback! We're thrilled to hear that Sal and Ron went above and beyond to make your experience perfect from start to finish. We truly appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

Excellent place. Excellent customer service. Everything is clean and well. Take care. I will definitely come back and recommend it More

by MENDOZA.AL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ludys Acosta
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We’re delighted to hear you had a great experience with us. We look forward to welcoming you back soon and truly appreciate your recommendation! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

Thank you for the great service once again. Oil change and free car wash in 90 minutes. More

by COURTNGAMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jul 07, 2025 -

Northstar Kia responded

Thank you for your continued trust! We’re glad you enjoyed the quick oil change and free car wash. We look forward to serving you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 02, 2025

The service is outstanding and the staff is great and very knowledgeable and professional. Plus the coffee and butter rolls are good 👍🏾 More

by Quintin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not worked with any of these people.
Report | Print
Jul 07, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're thrilled to hear you enjoyed our outstanding service, knowledgeable staff, and of course, the coffee and butter rolls! We look forward to serving you again soon. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 01, 2025

The dealership time was horrible. They tried to overprice for their own payout. The service center customer service was very nice but the wait time is horrible as well ! More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza
Report | Print
Jul 07, 2025 -

Northstar Kia responded

We’re sorry to hear about the long wait times and pricing concerns during your visit. We appreciate your feedback and will work on improving both service efficiency and transparency. Thank you for acknowledging our customer service team—we hope to provide a better overall experience next time. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

June 29, 2025

They forgot to do the car inspection and i received a ticket. They said that they wont reimburse the ticket. More

by hanzel.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Jun 29, 2025 -

Northstar Kia responded

I’m sorry to hear about the missed inspection and resulting ticket. We understand how frustrating this must be. Please contact us directly at Bsingh@northstarkiany.com so we can review the situation and work toward a fair resolution. Your satisfaction is important to us. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 28, 2025

Gor vehicle back quickly, friendly staff, washed car and the dealer looked clean, with coffee and pastries . I would definitely recommend this dealer / service center More

by BRICORR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
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Jun 29, 2025 -

Northstar Kia responded

Thank you for the great review! We’re happy you had a quick, friendly experience and enjoyed our clean facility. We appreciate your recommendation! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 28, 2025

Clear, concise, friendly 12 words would be longer than my appointment was because the Associate was so effective at his job and getting me attended to, getting the work done, getting me out of there. Unlike More

by Lisalebofsky
Recommend Dealer
Yes
Employees Worked With
Dirk
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thanks for the kind words! We’re glad your appointment was quick and smooth! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 28, 2025

Great customers service and fast services I went for a oil change and the took care of my car fast More

by ELIZABETH043274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad you experienced fast and great service during your oil change. We appreciate your business! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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