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Northstar Kia - Service Center

Long Island City, NY

4.6
1,179 Reviews
Call Service Center (347) 727-1800

1,179 Reviews of Northstar Kia - Service Center

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June 27, 2025

Brought the Telluride in for service. Diagnostic was quick and efficient. Price was transparent and reasonable. Repair fixes the problem. Will come again. More

by dctangent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel from Service Department
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're glad to hear your Telluride was serviced quickly and efficiently with transparent pricing. We look forward to helping you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 27, 2025

I've called to speak with a supervisor or GM and have yet to receive a call to remedy this issue More

by pagan.christina
Recommend Dealer
No
Employees Worked With
Victor fiance Theresa is an issue with my maintenance. Basically I am paying for services I do not have. I've called Kia sales many times trying to get this resolved
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Jun 29, 2025 -

Northstar Kia responded

I’m sorry to hear you haven’t been contacted yet. I’ll make sure to escalate this right away so a supervisor or GM reaches out to you as soon as possible. Thank you for your patience— Feel free to contact us at Bsingh@northstarkiany.com Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

Everyone is super friendly, super fast service, and reliable, after every service they wash your car. More

by Kevin Guevara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We’re happy to hear you appreciate our friendly, fast, and reliable service — plus the car wash after every visit. We look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

Did an oil change. Great service provided by everyone. The service was very helpful and answered all the questions about my car status. More

by Dany7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny & Diego
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad our team provided great service and answered all your questions. We appreciate you choosing us and look forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

Took my Kia for voluntary replacement of light switch… got the Kia out with a strut changed for 450 found at MPI, but “will call you Tuesday back for the light part” a week after that day I call back “yes More

by NO24
Recommend Dealer
No
Employees Worked With
Mani
Report | Print
Jun 29, 2025 -

Northstar Kia responded

I’m sorry to hear about the delay and lack of communication regarding your light switch replacement. That’s not the service experience we aim to provide. I’ll make sure your feedback is shared with the service team to improve follow-up. Feel free to contacts us directly at Bsingh@northstarkiany.com Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

They gave me an appointment for my EV for the next business day, that’s a record compared to any other places. Ohone operarors also amazong. Everyone was nice! James also was great explaining and help More

by MGK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for the fantastic review! We’re thrilled to hear we could get you an appointment so quickly and that James and the whole team provided excellent service. We appreciate your kind words and look forward to helping you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

5 stars outstanding service I had an excellent experience.The team was very professional went above and beyond Nice and clean pleace More

by BRUNOVAVAL
Recommend Dealer
Yes
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for the 5-star review! We're thrilled to hear you had an excellent experience with our professional team and enjoyed our clean facility. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

Really good Really good, fast service, and great customer care, I will recommend it for anyone More

by JGARCIA151981
Recommend Dealer
Yes
Employees Worked With
Extent
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you so much for your wonderful feedback! We're glad you had a fast and positive experience with us. We truly appreciate your recommendation! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 26, 2025

Very good. They were very thorough, answered all my questions and help me with my Kia access problem. More

by Sldtpl13
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your kind feedback! We're glad our team was thorough and able to help you with your Kia access issue. We appreciate you choosing us and are here whenever you need assistance! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

June 25, 2025

Very courteous and efficient. Wait time very good. Waiting area very clean. Thank you. Have a nice day. More

by VICKSTER1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 29, 2025 -

Northstar Kia responded

Thank you for your kind feedback! We're glad you found our service courteous and efficient, and that you enjoyed our clean waiting area. We appreciate you and hope you have a great day too! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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