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Northstar Kia - Service Center

Long Island City, NY

4.6
1,002 Reviews
Call Service Center (347) 727-1800

1,002 Reviews of Northstar Kia - Service Center

Sort by
March 20, 2025

The service here is always amazing. The workers are always courteous and explain everything well. More

by PINEDA_NADIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're so glad to hear that you consistently have a positive experience with our team. We appreciate your feedback and look forward to continuing to provide you with excellent service! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 18, 2025

It was my first time going there they was pretty fast with service but did not do a complete service job my lights were not checked and I'm warning sign for the lights is still there More

by Terry bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Annabi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Northstar Kia responded

We appreciate your feedback and are sorry to hear that your service was not fully completed. Please reach out to at Bsingh@northstarkiany.com us so we can make it right and ensure your vehicle is properly serviced. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 17, 2025

excelent service , nice jod , in the right time , good attention, short time to waiting for the service More

by andrettyram71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Northstar Kia responded

Thank you for your excellent review! We're happy to hear that you had a timely and efficient service experience. We appreciate your feedback and look forward to serving you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 17, 2025

I'm still waiting for my Kia soul to be ready for pick up after more than 3 weeks service More

by Yehoshua Tikvahntez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cosimo S
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Mar 18, 2025 -

Northstar Kia responded

We sincerely apologize for the delay in getting your Kia Soul ready. We understand how frustrating this must be, and we appreciate your patience. Please reach out to us directly at Bsingh@northstarkianty.com so we can provide an update and work to resolve this as quickly as possible. Your satisfaction is our priority. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 17, 2025

Service is not great. The accountant did not explain all the challenges. Either, he didn't know or he was hiding something. More

by NASIMNY
Service Communication
Recommend Dealer
No
Employees Worked With
Irma
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Mar 18, 2025 -

Northstar Kia responded

We apologize for your experience and understand your frustration. Clear communication is important to us, and we're sorry that it wasn't up to your expectations. Please reach out directly at Bsingh@northstarkiany.com so we can address your concerns and ensure this issue is resolved. Thank you for bringing it to our attention. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 16, 2025

Dealership was nice and clean all the sales persons where very helpful and stuck to their word. I had a very good experience. More

by KENNY224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're happy to hear that our team was helpful and that you had a great visit. We appreciate your feedback and look forward to serving you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 15, 2025

Great first experience with Kia service. Service was prompt and efficient. Staff was courteous and helpful. Everything was straightforward and clear More

by GARETHKWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
Report | Print
Mar 16, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're happy to hear that your first experience with Kia service was smooth and efficient. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 15, 2025

Amazing service, very kind and friendly service. Took less than one hour total, amazing people and amazing service. I am Definitely coming back next time More

by SMAKAVANA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, forgot name
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Mar 16, 2025 -

Northstar Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had such a quick and positive experience. We look forward to welcoming you back next time! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 15, 2025

Friendly, helpful, and quick Cosmo was very friendly and was quick with all answers to my questions. The service was quick and to the point More

by cvig16
Recommend Dealer
Yes
Employees Worked With
COSMO
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Mar 16, 2025 -

Northstar Kia responded

Thank you for your positive review! We're glad to hear that Cosmo was friendly and efficient in answering your questions. We appreciate your feedback and look forward to assisting you again! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 15, 2025

Excellent and fast service for my car, very good and effective. And they delivered the perfect car More

by victoriavaleromontilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad to hear you had an excellent and fast experience. Enjoy your new car, and we look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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